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Reviews
Tripadvisor Traveller RatingBased on 917 Reviews
Traveller ReviewsRanked #11 of 139 hotels in Palermo
Traveller Rating
Excellent
415
Very Good
321
Average
119
Poor
42
Terrible
21
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
johndN5779GO said...
Elegance and Comfort
Travelled on 12/2025
We had a 10 day stay at the Wagner. It was our home while we explored and enjoyed all the many things Palermo offers. We felt so comfortable and well cared for.
The staff is excellent. They do everything with care and a warm spirit. It starts with Giselle who manages the hotel, extends to Wim and the rest of the reception staff, and certainly to Davide, Giovanna, and the rest of the morning breakfast crew. If you se...
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j n said...
Great place to stay in Palermo
Travelled on 09/2025
We stayed at the Grand Hotel Wagner with a tour group and had a great time! The location was great, close to the city for shopping and most attractions. The staff were very accommodating, helpful and friendly. The lobby seating area was spacious and even though the bar was small, you were able to utilize the seating area to enjoy your beverages with friends without feeling cramped. A shout out to Claudio our barte...
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Michelle M said...
Wonderful hotel
Travelled on 11/2025
Beautiful hotel. Recommendations for dinner from Will at front desk were amazing! All staff were professional and courteous. Wonderful stay!...
Elazarus said...
Sometimes we make a mistake choosing a hotel......this was one.
Travelled on 10/2025
What a mistake. Booked this hotel for 3 nights and found out when I got to my room that all deluxe rooms and suites are facing the Main Street. Palermo is a town of motor scooters and all night long you can hear them.
I have a junior suite (paid for by me 100%) and you can listen to those motorcycles day and night. OK. The thermostats (one in the living room and one in the bedroom) will not turn on the a/c syste...
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WorldExplorer4 said...
Ask Questions if You Stay Here
Travelled on 09/2025
I wanted to like it here - I really did. The moment I stepped into the hotel, it was beautiful with a welcoming, kind staff. But, things changed.
After checking into the *first* room (#903), I thought it was nice. A little worn, but lovely. Went out for a walk and when I came back I stepped into the bathroom and into a puddle of water. Hmmm. I reached out to staff immediately realizing there was a water leak from so...
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