Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 915 Reviews
Traveller ReviewsRanked #11 of 139 hotels in Palermo
Traveller Rating
Excellent
413
Very Good
321
Average
119
Poor
42
Terrible
21
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
j n said...
Great place to stay in Palermo
Travelled on 09/2025
We stayed at the Grand Hotel Wagner with a tour group and had a great time! The location was great, close to the city for shopping and most attractions. The staff were very accommodating, helpful and friendly. The lobby seating area was spacious and even though the bar was small, you were able to utilize the seating area to enjoy your beverages with friends without feeling cramped. A shout out to Claudio our barte...
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Michelle M said...
Wonderful hotel
Travelled on 11/2025
Beautiful hotel. Recommendations for dinner from Will at front desk were amazing! All staff were professional and courteous. Wonderful stay!...
Elazarus said...
Sometimes we make a mistake choosing a hotel......this was one.
Travelled on 10/2025
What a mistake. Booked this hotel for 3 nights and found out when I got to my room that all deluxe rooms and suites are facing the Main Street. Palermo is a town of motor scooters and all night long you can hear them.
I have a junior suite (paid for by me 100%) and you can listen to those motorcycles day and night. OK. The thermostats (one in the living room and one in the bedroom) will not turn on the a/c syste...
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WorldExplorer4 said...
Ask Questions if You Stay Here
Travelled on 09/2025
I wanted to like it here - I really did. The moment I stepped into the hotel, it was beautiful with a welcoming, kind staff. But, things changed.
After checking into the *first* room (#903), I thought it was nice. A little worn, but lovely. Went out for a walk and when I came back I stepped into the bathroom and into a puddle of water. Hmmm. I reached out to staff immediately realizing there was a water leak from so...
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daniel k said...
Terrible Experience Dishonest Charges
Travelled on 07/2025
My wife and I stayed at the Grand Hotel Wagner in Palermo from June 10 to June 13, 2025. The reservation was made through Booking.com. We paid the full amount at check-out.
A few days after leaving, we noticed that the hotel had charged an extra night on our credit card, on the amount of 241,50 euros. We contacted the hotel several times, and when they finally answered, they claimed that for some reason our reservati...
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