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Reviews
Tripadvisor Traveller RatingBased on 549 Reviews
Traveller ReviewsRanked #35 of 139 hotels in Palermo
Traveller Rating
Excellent
173
Very Good
247
Average
85
Poor
25
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
BeagleOwner2015 said...
Nice hotel in a great location
Travelled on 09/2025
This hotel is a very nice hotel in a great location. Staff was excellent and very accommodating. Good restaurant recommendations. Walking distance to main thoroughfare in Palermo along with most restaurants, the market, opera house and marina. No onsite restaurant but excellent complimentary daily breakfast. Location was very quiet. Fitness room was available but we did not use it. Room was spacious and clean. Overal...
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Steven P said...
Super helpful and friendly
Travelled on 08/2025
Super friendly staff - Angelo was incredibly helpful and hospitable. I dont know if my trip would have gone as well without his help. The hotel was very clean and nice. Ill definitely be staying here next time Im in Palermo. Highly recommend. Not worth taking chances elsewhere....
Geoff W said...
Summer break
Travelled on 08/2025
We arrived late on a Sunday night to be welcomed by a young gentleman who had spent time in the UK & made us feel extremely welcome. He made sure we were aware where to go for breakfast the next morning & how to find our room. The hotel has been recently refurbished & feels fresh. Your in the city but it's a quiet location. The waitresses at breakfast are lovely always happy & very helpful. The reception team have be...
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Daydream299539 said...
Let down by a few staff
Travelled on 06/2025
The hotel is fine. Our room was large
It appears to be geared towards local business people or the hot sheet trade.
Some staff were exceptional where others made us feel like we were doing them a disservice by being there.
Unfortunately, out of the eight hotels we have stayed in on this 5 week trip, this one comes a distant last....
Lexilooploop said...
Fantastic hotel. A must.
Travelled on 04/2025
Fantastic hotel. Recently undergone renovation, beautifully done, stylish decor. Great location, easy to get to all major attractions. Super friendly staff. Breakfast was great, plenty of choice. Well worth a stay. You wont be disappointed. ...