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Reviews
Tripadvisor Traveller RatingBased on 524 Reviews
Traveller ReviewsRanked #54 of 139 hotels in Palermo
Traveller Rating
Excellent
152
Very Good
199
Average
91
Poor
40
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
FrankWirral said...
Very poor experience
Travelled on 11/2025
We stayed here for two nights after a guided tour of Sicily. One night as part of the tour, plus an extra night (Friday and Saturday). Firstly I'm not quite sure how this hotel has been given four stars and secondly (in all my years of travelling) I have never experienced such disturbing noise from outside the hotel. Perhaps the provided earplugs on the bedside cabinet should have been a clue. I asked in the early ho...
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Brian C said...
5 stars
Travelled on 07/2025
We had a wonderful stay at Hotel Vecchio Borgo! The staff, especially Matina, were absolutely amazingso kind, welcoming, and always ready to help with anything we needed. The room was extremely comfortable, with excellent AC that kept us cool even on hot days. One of the things we appreciated most was how perfectly dark the room stayed, even in the middle of the daythanks to the high-quality curtains, we got some o...
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J_flan_again said...
Weekend parties right outside the hotel. Thunderously loud music well into the night. Avoid weekends
Travelled on 04/2025
DO NOT STAY HERE ON A FRIDAY OR SATURDAY!!!!!!!
If I could post a video, I would. Just outside the hotel is a small square where dozens locals with motorcycles and cars congregate and play music so loud you cannot escape it. Earplugs and noise cancelling headphones do not make a difference!!! This is not an exaggeration. Staff informed me it is EVERY WEEK! They should stop at MIDNIGHT but no guarantee and of co...
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Hammer1960KNS said...
A Dump
Travelled on 10/2024
While I did not expect much for this hotel, I can clearly state this is NOT a 4-star hotel. The only reason I would give this hotel a single star is for the fact the water was hot. The hotel is located in a shoddy location. Each of the three nights of our stay locals were shooting off fire works disrupting our sleep. The rooms were in poor condition and the staff was unhelpful in every way. There is nothing near...
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Peter C said...
OK for a one night stay.
Travelled on 09/2024
Venue was somewhat noisy from street activity and whilst location is central there were some minor issues. Rooms are cosy and walls in need of a clean. Air Conditioning was loud and floors creaky under foot. Sleep comfort was OK and some toiletries were provided....