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Reviews
Tripadvisor Traveller RatingBased on 2857 Reviews
Traveller ReviewsRanked #11 of 82 hotels in Pisa
Traveller Rating
Excellent
821
Very Good
1075
Average
567
Poor
215
Terrible
179
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
holidaylover177 said...
Great service from front desk
Travelled on 12/2025
⭐️⭐️⭐️⭐️⭐️
NH Pisa Outstanding service beyond expectations
We arrived at NH Pisa on 12th January, and I can honestly say I have never experienced such exceptional service from a hotel.
From the moment we checked in, Sylvia at reception was warm, welcoming, and professional a wonderful first impression after travelling.
I would especially like to recognise Laura Pittori, Front Office Manager, and Francesco Barb...
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636sergiob said...
Great choice
Travelled on 10/2025
This was my first time in a NH Hotel, and I found it a great choice. The hotel is located right across from the train station, with many options for sightseeing, eating and drrinking close by,...
Daydream616131 said...
Room Type not guaranteed
Travelled on 10/2025
Avoid this hotel. I booked a family suite with terrace with two bedrooms, and a seating area. I checked into the hotel the week before our arrival and three days before our arrival they emailed to say our room type had been cancelled and we have been upgraded to a superior room. This was unacceptable at such a late date. When I queried how the room could be an upgrade when I had lost one bedroom a balcony and se...
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Pansey1900 said...
5 star service and a wonderful hotel
Travelled on 10/2025
Currently staying at the NH Pisa and we cannot fault the hotel, staff nor location. We were greeted by Sylvia on our day of arrival who was very welcoming, chatty, spoke excellent English and was all too happy to recommend places to visit. Room service are brilliant too, when at home we are up at the crack of dawn to tend to our dogs, when on holiday we do not rush and are known to rise at 10am +, we pop the DO NOT D...
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Jethro672 said...
Poor value for money very disappointing stay
Travelled on 10/2025
Poor value for money very disappointing stay
Excellent location next to Pisa Centrale and friendly reception staff, but thats where the positives end. My single room was small, dingy, and had a dreadful view, with a strong, unpleasant smell of cleaning fluid throughout. No English TV channels, no bar, and no real public areas to relax in.
At £145 per night with no breakfast, this was possibly one of the worst va...
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