You’ll find up-to-the-minute décor coupled with a peaceful atmosphere at this adults-only hotel.
This adults-only hotel looks like it belongs in an interiors magazine – there are funky design touches everywhere you turn. Other draw cards include three stylish pools and a piano bar playing live music.
There are two restaurants, with special mention going to the à la carte that does Med and Arabic fusion food. Location-wise, you’re a couple of minutes’ walk from the golden-sand Flamingo Beach and 15 from Playa Blanca.
TripAdvisor Traveller Rating
Based On 5802 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals in the main restaurant, lunch and tapas also served at the pool bar.1 visit per stay to the Kasbah à la carte restaurant and midnight snacks 22.30-06.00.
Selected local alcoholic and non-alcoholic drinks 10.30-24.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
Head to the buffet restaurant for breakfast, lunch and dinner. This place offers a variety of international dishes, with show cooking and themed evenings. During Winter dinner is from 6pm to 9.30pm. Special dietary requirements can be catered for if you give prior notice. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen.
2 outdoor pools
Encapsulated in native shrubs and trees, the two pools have been designed with luxury in mind. The surrounding terrace is decorated with sunbeds and parasols, and the pool bar is close by, too.
Kasbah Mediterranean à la carte restaurant
This place offers a mix of Mediterranean and Arabic cuisine for dinner. If you're staying All Inclusive you'll be entitled to one visit per stay. This place comes with a dress code for dinner, it's a shirt and long trousers for gentlemen. If you're a Privilege guest, breakfast can also be served here.
Rooms ► View all
Double Room with Balcony
Double Room with Sea View and Balcony
These light and airy double rooms with a sea view come with neutral colour walls and brightly coloured soft furnishings. You'll also have satellite TV.
TripAdvisor Reviews Show more reviews »
Still a great hotel but some hiccups this year
I'll start by saying that I will be back again this was my 3rd visit in as many years so it is obvious that I love the Hotel. Also bear in mind that I'm starting with my moans but please read the full review as there are loads of positives. My biggest upset this year was in many ways self inflicted but it still caused some upset. For the first time I paid for an upgrade to a sea view room, quite an expensive option. I was unable to go to the room till 3:00pm (not usually an issue and it is clearly stated that this is the book in time) However by 3:00 another 2 coaches had arrived and I was given room 147 - yes you can see the sea but there is a hedge just in front of you so half the view is hedge and then above it is the sea. In addition your balcony is at head height of guests walking past. I usually mail asking for a higher floor but I didn't do so this time. When I was finally able to get to reception all I could change to was a 5th floor room - the problem here was that the 5th floor is undergoing refurbishment in the area that I got and that meant that the corridor area was somewhat dusty/dirty due to the work. After some negotiation I was able to change my room a 3rd time at 3:00 the next day moving in to room 321 - perfect.yes we had to leave the 5th floor room at 10:30 but that really wasn't a problem and the Hotel staff moved our cases between the 2 rooms. My main point here is that a sea view room isn't always a benefit - certainly room 423 that I had last year would have cost £170 less for the week and was a great room. I think you need to take account of the fact that I had paid for a sea room and I was allocated one so in theory I got what I paid for but even so the staff made sure that they addressed my complaints and got me a room I was happy with. This year there were a few occurrences of failure to top up items before they ran out. In my room this meant that I totally ran out of shower Gel and soap (you start with 2 of everything and as I used 1 a day it should have been sorted) Then in the restaurant there were a number of occasions where glasses, plates and foods were allowed to completely run out and requests had to be made to get them sorted This never happened on my previous 2 visits to the Hotel making me wonder is standards are slipping slightly. I'm also not sure if the standard of the food is as high this year as it has been previously, but to be fair it is still good. So much for the bad now there are a number of points that need praise. Top of the list is the staff they are all extremely helpful, efficient and in the case of the bar staff great fun I also loved their camaraderie with each other showing that they were having fun whilst doing a great job. It is worth noting that I visited some friends at another hotel and the drinks order we placed took forever to come - yet these drinks were chargeable, In the Timanfaya we were all inclusive but were always served and topped up promptly. On my birthday I had a large Remy Martin (not included in the all inclusive list) and this was presented with a warmed glass with the hot water being placed underneath the brandy glass to keep it perfect - it was . I think they have a new policy this year - if you order spirits they bring the bottle to ensure you get the measure you want. Another plus is that on a different holiday I discovered a cocktail I just love and not only did they make it for me on request - the bar manager took the recipe . (Lynchburg Lemonade - JD, Triple sec, a dash of lime and topped up with lemonade) In my review last year I commented on the lack of card tables - they are all there now thanks for listening (TBH the manager told me this was being done in his reply to my last review) Bottom line I'll be back so don't let anything in this review put you offMore
Really good, but with one BIG warning to the owners.
This was our second visit to the Timanfaya Palace, so we knew what to expect. With one very large exception we weren't disappointed. The location is superb; the food is of a very high standard for mass catering; the staff are warm and welcoming. There's nothing much not to like about this place and we'd be very happy to go back there. A big round of applause also to the girls from TUI (Mhari and Christina) who were always on hand to help, as was Lucy in their UK customer service department. A special mention too for our breakfast server Sao (I think that's her name - Her dad is the Chinese chef). My one gripe with the place was the fact that there was MAJOR building work going on either side of our room. All day long on our first day there were jack hammers and grinders operating, making it completely impossible for us to use our room. There was dust and dirt everywhere. This started at 8.15am and was still going on at 6pm when we finally moved rooms. The room we were allocated on arrival should never have been given to us and when we complained we were made to feel like we were being difficult guests. Fortunately, we had the weight of TUI to back us up and they did a good job. What was really sickening though was the fact that even after they moved us, they re-let the room to other guests. That was VERY poor customer service on the part of the hotel and showed more concern for profit than customer experience. We were told that this was down to the owners of the hotel demanding the work was done last minute, but I found that difficult to believe. Apart from that, we'd have no hesitation in recommending this hotel, mainly for location, food and staff. The overall experience represents good value for money. As I said, we booked with TUI (formerly Thomson) and I'd definitely book with them again.More
Another fantastic stay!
Our 3rd stay here arriving 19th October for 7 nights. We holidayed with friends for the first time on an all inclusive basis with one couple who visited last year on our recommendation and another couple. I emailed Jose the manager a few weeks prior to arrival telling him we were returning , this time with friends. We were all allocated a room each on the third floor 343 336 and 335. Thank you Jose (and for the cava in our room!) Lovely spacious and clean rooms! Quite a walk down the corridor to the main building but great to think of the calories burnt with all the wonderful food and drink! Staff once again are second to none here from Pepe in the restaurant greeting us each night and making sure we had the same table laden out with wine already on the table! Food choices are still amazing! We tended to be by the covered pool daily never having trouble getting a sunbed. The lady in the bar was very friendly and made amazing Tropicals! Had lunch at the pool bar a couple of times and in the main restaurant others. Both have a great selections! Jose the waiter in the bar and Naomi are a credit too making our evenings entertaining! Total relaxation in Lanzarotes no. 1 hotel and no kids!! Would definitely recommend! If we don't see you before we will all be back next October! Jan and Dave DykeMore
Fifth year in a row. I love this hotel. The staff, some of whom have been there throughout all of our visits, are wonderful. Given how many thousands of people they see, they remember us, it's like coming back to stay with friends. Also, the number of returning guests we meet every year, its like an annual reunion party! Again, lovely rooms, everything spotless and ongoing investment in rooms and facilities. Fantastic choice of hot, cold and freshly cooked to order choices of food. Congratulations all, you do a fantastic job of looking after us. Can't wait to come back again.More
My husband and I stayed at this hotel 29th October until 5th November. On arrival our impression was `WOW'. We upgraded to all inclusive and Reception were very helpful with this (although we were not very happy about having to pay for a safe). We were allocated room 017. We found the room to be a very good size, it was clean and had everything we needed. The bathroom was clean and tidy but we did feel it needed a refurb. We only paid for a standard room as there was no other choice at the time but we decided it would be fine until we drew the curtains back and then realised it was not fine. We had a sort of terrace with some ugly plastic curtains across and a black what looked like a mound of garden. This felt like we were in a dungeon and made the room very dark. We didn't complain as we considered we got what we paid for and decided not to let it spoil our holiday. As the week went on and we spoke to other guests we realised we had been the unlucky ones! Food at this hotel is some of the best we have ever had in a hotel of this kind. The cleanliness of the restaurants was exemplary as was the choice of food. The grounds of the hotel are beautiful, well spread out with two pools and one heated indoor pool. The outside pools are freezing and there were only a couple of times I saw people attempt them which was such a shame as they were the best. Heated covered one was OK but not very big and didn't seem to have the same feel about it as the lush outdoor ones. There were ample sunbeds and no need to do the morning sunbed run! We never had a problem once and the hotel does have a no reservation sun bed policy which as far as I could see was in force. Entertainment was pretty good really and we enjoyed most evenings with such a lovely atmosphere. There was always music in the upstairs bar also if you wanted to be a bit quieter. The hotel is near to a supermarket and a few bars and shops but if you walk a bit further you get to the lovely little town of Playa Blanca. It is a lovely stroll either in the day or evening. The best thing about this hotel was the lovely happy staff who would do anything in their power to get whatever you ask for. Staff in the restaurant in particular were the most helpful and happy as was the staff in the entertainment room. There was also a lovely little coffee shop called Mike's which we thoroughly enjoyed at the end of our day. Will we be back? Yes we will be back, thank you Timanfaya Palace for such a lovely holiday (maybe next time you will be able to allocate us a room that is a little better view).More
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When it comes to nightlife, Playa Blanca has plenty of options. At the marina, the bars do sophisticated cocktails and laid-back…View details »
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Items marked with * incur extra charges which are payable locally
This place comes with a dress code for dinner, gentlemen are asked to wear a shirt and long trousers.