Terrible, need to retrain their staff in hospitality and basic decency!
Travelled on 05/2026
Irrespective of the building of the people are not nice, it ruins the entire stay! Either the people at the reception were racist or dont think much of women. As we checked in they offered the standard glass of port wine but only to my husband. I was waiting for the lady to offer me also but she totally ignored me. Had to ask if I was getting a glass too and she said, Oh ok, not even Im sorry or something. Then th...
Read more
Sandy C said...
Impressed!
Travelled on 05/2026
I was impressed. Very clean, comfortable, modern hotel. The standout, though, was the staff. Every person at the front desk was exceptional---professional, proactive, welcoming. I loved the complimentary glass of porto! We enjoyed drinks and food in the bar. It was easy to order an Uber to get to the train station when we left and to go back and forth to downtown (although we also walked--it's about 1.5-2 miles). The...
Read more
Dianaritasilva said...
Absolutely marvelous
Travelled on 04/2026
We spent our anniversary weekend at the hotel and couldn't recommend it more. The location was perfect. The experience was incredible, the staff were super friendly, the room was huge, beautiful and very clean. The common areas are wonderful and we were even greeted with two glasses of port wine and several little treats in the room to congratulate us. The breakfast was amazing and very varied. And we also highly rec...
Read more
SonnyFamily123 said...
Great Hotel and Wonderful Staff!!!
Travelled on 05/2026
A two day stay was enjoyed by all the family in this wonderful hotel. The location is a little out of the main touristy places but they are all reachable by taxi within 10-15 minutes ( uber is the cheapest). The rooms are very nicely furnished and the walk-in shower is an added bonus. We were upgraded to a Junior suite which provided additional space. The bar downstairs is a great place to unwind after a long day of ...
Read more