Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1751 Reviews
Traveller ReviewsRanked #93 of 226 hotels in Porto
Traveller Rating
Excellent
507
Very Good
698
Average
330
Poor
120
Terrible
96
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Asia4me_1 said...
There are better hotels to stay in Porto !
Travelled on 06/2026
The bar area service team lack customer service and hospitality!
In fact a little arrogant in their approach. Apart from the above the reception staff were very friendly .
However this hotel is to far away from the main central tourist area of Porto and requires a taxi trip each time . Suggest you book elsewhere and closer to the central district...
janerO333DD said...
Beautiful foyer, but different further in.
Travelled on 06/2026
A good location, with good bus service nearby and taxis a plenty, a lot of building work going on around but did not impact our stay,
We arrived prior to 3pm check in time, we were able to leave our luggage and told to return at 3pm by a brusque unwelcoming man, at this point I felt it might have been useful if they had commenced the paperwork at this point so on return at 3pm they could have just given us key and r...
Read more
Brahbrah19 said...
Disappointed
Travelled on 05/2026
Unfriendly staff at reception mostly, it doesn't hurt to smile. Staff at the roof top pool are however kind and welcoming. Breakfast nowhere near 5 star, feels like everything was so cheap. No soundproofing in rooms and the hotel is located in a pretty dodgy area with plenty of drug addicts walking outside the hotel. AVOID!...
Arezou s said...
Vacation ruined
Travelled on 05/2026
Our vacation was unfortunately ruined, and I would not recommend expecting a true 5-star hotel experience. The staff and manager were very kind and welcoming, but the hotel itself does not meet 5-star standards.
The rooms were extremely noisy you could hear everything, from neighbors snoring to people talking or using the elevator, which made it impossible to sleep properly or even have privacy in the room. The sw...
Read more
Hermann B said...
Not really 5 star, Were told to to a bank or coffee shop to change 100 euro. breakfast not 5 star