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Reviews
Tripadvisor Traveller RatingBased on 2700 Reviews
Traveller ReviewsRanked #56 of 212 hotels in Porto
Traveller Rating
Excellent
1546
Very Good
846
Average
197
Poor
62
Terrible
49
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Ian E said...
Very nice
Travelled on 11/2025
Great hotel! Its a little bit further away from the waterfront, but its very easy and affordable to get around an Uber was only about 7 each time. The hotel itself was clean, comfortable, and well looked after. Friendly staff and a nice, relaxed atmosphere.
Would happily stay here again!...
Raphael K said...
Good but no good
Travelled on 09/2025
We booked at this hotel for two night in September the room that we got was clean but the problem was the roon was cold and humid 19.0C humidity in the low 70% measured with a hydro/thermometer.
The next day they gave an other room.
The same thing except the humidity was at 63%. The morning on the day that we were leaving for the douro Valley. The unit in celling that cool and heat the room was dripping water. I advi...
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4EverWanderluster said...
Porto Promises, Sheraton Disappoints
Travelled on 08/2025
As longtime and loyal Titanium members, we were really looking forward to our stay at the Sheraton Porto Resort and Spa. Unfortunately, the experience fell well short of expectationsparticularly for a property carrying the Sheraton name under the Marriott banner.
To start on a positive note, the restaurant staff were consistently warm, professional, and attentive, especially during breakfast service. The breakfast...
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bergo said...
Absolutely awful stay
Travelled on 08/2025
It looks nice till you see the second layer of this hotel. The upgrade for a platinum member is a standard room on a higher floor, next to the elevator. The free wine in the lounge comes from 3 euro bottles. Thats how you are rewarded for staying more than 100 night per years in their hotels. Facilities which they advertise before booking are closed for long maintenance without any prior communication. Staff smile...
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HB121212 said...
Look somewhere else in Porto. If you need a Marriott stay at renaissance or Gaia
Travelled on 07/2025
If staying for vacation, look elsewhere. Was booked for 3 nights but ended up checking out early and no regrets.
Im titanium status- booked a regular room but within a day of booking got a confirmation email saying lounge and spa access so was looking forward to this.
1. Probably the worst lounge Ive ever seen. About 3 options of stale looking cracker cookies
2. They told me I had to pay extra for the spa. I ...
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