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Reviews
Tripadvisor Traveller RatingBased on 1450 Reviews
Traveller ReviewsRanked #42 of 226 hotels in Porto
Traveller Rating
Excellent
967
Very Good
340
Average
97
Poor
28
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
chupk2 said...
Where's the bathroom door?
Travelled on 06/2026
The good:
- Location: close to attractions
- Friendly staff
- Sound proof between rooms
The bad:
- Noisy: If you have a room facing the front, get ready to hear drunk people and honking and revving cars outside your window til early morning
- Weak air conditioning: Luke warm room throughout the night in the summer
- Limited toiletries: 2-in-1 shower gel/shampoo reminding me of hostel stays
The ugly:
- No bathroom...
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heidi s said...
Great little hotel
Travelled on 06/2026
Great little hotel. Good rooms, modern and clean - excellent TV in each room with films and news in English. Air conditioning and breakfast that was very good. Great location. Not far from river. Xx...
MissS20 said...
Lovely Hotel in the Heart of Ribeira
Travelled on 05/2026
The location of this hotel was perfect for us as it enabled us to explore Porto on foot and yet it was very close to the restaurants and bars by the river. The Reception team were super helpful and answered all our questions as well as recommending places to eat which were authentically Portuguese. The rooms were spotlessly clean with plenty of towels and exactly like the photos on their website. Despite bei...
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Aven G said...
Really bad service
Travelled on 05/2026
Genuinely terrible service, maybe the worst I've had in all of Western Europe....
Josh G said...
Worst hotel experience in more than a dozen European cities.
Travelled on 05/2026
This has been my single worst experience in more than a dozen cities across Europe.
We needed two beds as I am traveling with my 16 year old daughter. We called ahead five days in advance to confirm we needed two beds (which they definitely have). "Yes ma'am, yes ma'am." (our travel agent called). Maybe that's not enough in advance, but we also called three weeks out and two months out.
We arrived to one double bed...
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