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Reviews
Tripadvisor Traveller RatingBased on 200 Reviews
Traveller ReviewsRanked #45 of 185 hotels in Sofia
Traveller Rating
Excellent
48
Very Good
100
Average
28
Poor
15
Terrible
9
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Venture818499 said...
To be forgotten
Travelled on 07/2025
I was in this Hotel for 6 days. An experience to be forgotten! No air conditions and it was almost 40 °C degree only a weak fan in the room called air conditioning. I choose a Hotel with the restaurant, all the dinners were already paid but it was a nightmare. No possibility to chose anything, the meal was already decided. in a Cantine is better. I informed them that I dont eat onion and garlic and I was served wi...
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anomirskaja said...
Great stay
Travelled on 04/2023
Pros.
Pleasent staff. Great options for breakfast. Excellent location and five minutes walk from the city centre. The rooms are spacious and the isolation is great - you can't hear the noise from the outside.
Cons.
The hairdryer in the bathroom is really weak. If you have long or thick hair it's gonna take awhile. The linens and the mattress cover are not made from a nice material. We would all wake up sweaty on the...
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רויטל ש said...
Was a cockroach 🪳!!!!!!!
Travelled on 11/2022
Small and simple hotel, very small rooms. Towels are not changed until requested, and there is no shampoo or shower gel! We were in a large room with an open window and they moved us to a smaller room where there were cockroaches!!! There were literally insects on the ceiling and the floor!! It was so disgusting that we didn't sleep at night and when we came to complain they said that nothing could be done and ma...
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usacc said...
It's ok but definitely not a 4 star hotel!
Travelled on 10/2022
I was very disappointed overall with this hotel.
Pros: good location - you are about 15 min from the palace metro and sofia is small you can walk most places, clean, some fresh fruit at breakfast, the breakfast staff were very nice
Cons:
the spa/sauna was not open
breakfast was just ok
no hotel staff late at night other than a guy who says he is only 'security'
there was a fridge in the room but no minibar as th...
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EnricoGuidi67 said...
Not a 4 stars standard
Travelled on 05/2022
The location was good for me, the room was quite large, and they were kind during the check in procedure, but the good things stop here. Very old forniture, the restroom is quite sad, noisy AC without temperature setting, WiFi unstable and very slow. They did not replace the toilet set and the towels after the first night.
The breackfast is just minimal and not aligned with a european 4 stars standard. For sure in S...
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