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Reviews
Tripadvisor Traveller RatingBased on 166 Reviews
Traveller ReviewsRanked #28 of 180 hotels in Sofia
Traveller Rating
Excellent
96
Very Good
27
Average
16
Poor
5
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
iTravelFurther said...
Luxury hotel in Sofia
Travelled on 01/2025
I stayed at this luxury hotel in January 2025. I booked a high floor, corner room, and the view over the city was unbeatable. The room had all the amenities you would expect with a very comfortable bed. Breakfast was very good with a huge amount of choice. I used the Spa facilities, for which there is an extra charge even for hotel guests; it was excellent though. The location is not quite city centre but only a shor...
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Shervin Y said...
Avoid This Hotel: Filthy Water and Zero Care!"
Travelled on 03/2025
The water was dirty and stank so bad we couldnt stand it. We went to the front desk, begging to switch rooms. But every room had the same nasty waterno fix, no hope. We were stuck showering in that filth.
The water in the bathtub looks absolutely revolting. Its a murky, dark brown color, almost black in some spots, with a thick, sludgy appearance that screams contamination. It looked like something youd find in...
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Zahari T said...
One of the best places I've been!
Travelled on 02/2025
Perhaps the best place in Sofia to stay during a business trip or just on vacation! The hotel has fantastic service, excellent rooms, and amazing places to visit. One incredible gastronomic experience, a place for fun and relaxation wrapped in luxury. Thank you, Grand Hotel Millennium!...
Ross G said...
The best and at the same time the worst hotel in Sofia.
Travelled on 01/2025
Gorgeous room with a great view and the rudest reception staff I have ever seen in my life. Literally two employees told me they are too busy to serve me without even look at me and they sent me to look for another available receptionist. The whole check-in process is like a nagging from the receptionist and an explanation how they will charge you some money if you even move anywhere in the hotel. The bathtub with th...
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Dimitrina S said...
The best hotel in Sofia.
Travelled on 02/2025
The best city hotel!No complaints, everything is up to standard. Amazing atmosphere. Everything you need is inside, no need to go outside. Comfortable, sofhisticated, clean, well maintained, friendly and professional staff, spacious and very well furnished rooms....