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Reviews
Tripadvisor Traveller RatingBased on 1716 Reviews
Traveller ReviewsRanked #26 of 187 hotels in Sofia
Traveller Rating
Excellent
591
Very Good
578
Average
304
Poor
134
Terrible
109
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
gali e said...
Excellent hotel
Travelled on 12/2025
In one word, wow! Clean and beautiful hotel, large room, wonderful breakfast! Check-in was a bit delayed, so we were treated to a hot drink and sparkling wine and cookies waiting for us at the entrance to the room. It is important for me to mention the excellent service I received from the smiling and kind receptionist Dimitris and the exceptional service of Stoyan, smiling, kind and simply charming! I have not encou...
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123tickettoride said...
Super city break in Sofia
Travelled on 11/2025
Just enjoyed a great stay at this amazing hotel. Just cant believe some of the negative comments that people have written. Very impressive building and it surely must have the best location of all city hotels in Sofia. The staff were all delightful and very helpful. They made us feel very welcome and were attentive to our requested. Our room was lovely and the Clarins toiletries were a treat. Somebody has commented...
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independent888 said...
A Beautiful Hotel That Didnt Live Up to Its Standards
We got a renovated room on floor 3. That looks out over the central court yard of the Presidency and the Roman round church.
I use a wheelchair. Good access ramp. Nice lifts. Huge room with accessibility all around the king size bed, shower room has sufficient grab rails and tip down seat.
When upgrades were done fancy black shiny glass touch panels were introduced for lights, curtains, Aircon. You need a computer ...
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ponsina2021 said...
Just ok for the price
Travelled on 11/2025
Beware.. regarding the rooms facing the old church.. the windows are not at all soundproof.... So very noisy at daytime.
Could be better to take a room on the back, facing georges rotonde
Breakfast buffet just so so.. nothing great.. coffee is not good...