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Reviews
Tripadvisor Traveller RatingBased on 626 Reviews
Traveller ReviewsRanked #30 of 193 hotels in Sofia
Traveller Rating
Excellent
171
Very Good
204
Average
132
Poor
64
Terrible
55
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tullo K said...
Appreciation
Travelled on 05/2026
Outstanding service from day one
We really appreciate the service
Wishing come back again...
Shaban M said...
I wish you all the best to continue provide a good service to all yoir customer
Travelled on 05/2026
I have got a new experience leaving with a wonderful family at tha good service staying for 6month here at aibis thanks very much for your good service, you have a good employes who cares a lot. A wonderful breakfast and food was very taste...
Massimiliano C said...
Nice
Travelled on 04/2026
Clean and friendly
Everyone was nice...
Philip P said...
Positive experience at the Sofia Ibis Airport Hotel
Travelled on 03/2026
Just stayed with my daughter at the Ibis Sofia Airport Hotel and couldnt have asked for a better experience, especially after reading the negative reviews left recently. The hotel itself is clean, comfortable, and exactly what you need for a convenient airport stay, but what really stood out was the staff.
The reception team were incredibly welcoming and helpful from the moment I arrived, making check-in smooth an...
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Wentworth1 said...
Poor
Travelled on 02/2026
Whilst the pictures make this look nice and modern, the beds are poor. We had a twin room and the beds were very narrow and comprised a lower mattress with a thin topper above. The sheet was too small to cover the lower mattress so only covered the thin topper, which with no weight slid around over the mattress below. Pillows were small and hard. There was constant motor/mechanical/pumping noise from the AC/heati...
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