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Reviews
Tripadvisor Traveller RatingBased on 361 Reviews
Traveller ReviewsRanked #45 of 171 hotels in Toronto
Traveller Rating
Excellent
149
Very Good
127
Average
51
Poor
15
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
BJ H said...
Great location, good value.
Travelled on 06/2026
Clean, courteous staff, great breakfast, good beds, convenient location to downtown and old town....
JVPG said...
Comfortable hotel, good location
Travelled on 05/2026
Good location, just 20 minute walk from Union Station; so good access to Toronto Pearson airport and the surrounding area.
The hotel is slightly dated; that said there is a lot of renovation (May 26) going on across a number of the floors at the moment. My room was very comfortable and clean. The problem I had was with heating unit as it would go off in the night as the temperature dropped and sounded like you were s...
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JFKNS said...
Suitable, Wouldnt Be My First Choice
Travelled on 05/2026
I was put in the Holiday Inn Express by a company I work with for one night in May of 2026. While not my first choice when staying in Toronto it is a fairly decent option for staying downtown. The hotel is fairly centrally located but not as well placed as some similarly priced hotels in the downtown core. If youre not into walking (I enjoyed the walk) its a bit of a trek to the area around the CN Tower. I find you...
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Bhc234 said...
Excellent hotel in downtown area
Travelled on 05/2026
Hotel is excellently located toward downtown attractions. Room was clean, beautiful view. Laundry facilities there to do your own laundry, wash and dry for $5! Every single staff member we encountered were friendly and helpful! The breakfast included in room rate was top notch. This hotel is a gem and we loved our stay there....
eakafia said...
Perfect Location- Easy Access to Attractions
Travelled on 03/2026
This hotel had more to offer than expected of one with the express tag. The location was perfect with easy access to all the great TO downtown restaurants and attractions. There was minimal disruption from the ongoing refurbishment of parts of the hotel.
My room was spacious and well appointed (most likely one of the refurbished ones) with a great view of downtown landmarks and the cityscape....