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Reviews
Tripadvisor Traveller RatingBased on 2168 Reviews
Traveller ReviewsRanked #69 of 139 hotels in Toronto
Traveller Rating
Excellent
413
Very Good
987
Average
481
Poor
169
Terrible
118
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Chris S said...
Great location and staff
Travelled on 03/2024
The stay here was fantastic! The location is great with a lot of restaurants and bars nearby and just a short walk to a subway station. The front desk staff and the housekeeping staff were all friendly and helpful at every interaction. The pool and fitness center was a nice touch as well....
Randy H said...
Small European style rooms, well appointed, new but lots of street noise.
Travelled on 02/2024
Small rooms but well appointed. Rooms facing Carlton street are VERY noisy allowing traffic and pedestrian noises to easily come through. Staff is capable but not always helpful. Need unscented soaps in bathroom. Also room temps were hard to control. Very convenient location....
FairmindedTraveler said...
Exceptional stay begins with exceptional staff like Jenny
Travelled on 06/2023
A great hotel stay assumes that the hotel has a comfortable bed and room, along with basic amenities, and a great location. This Holiday Inn has all that - this was my second consecutive late June stay there.
But the Superstar of a truly great stay is always the people - Jenny at the front desk is exactly that Superstar. Both times I was fortunate to I have the privilege of checking in with her at the front desk.
U...
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fabioinmontreal said...
Hotel is good but the staff is amazing.
Travelled on 01/2024
Great experience in this hotel. Have been a guest for over 20 times and from the first time till the last time always was all good. What I like about is that even if things happen ( not all elevators work or line up at reception etc ) they are always smiling and giving you feeling that you are super important.
Reception desk is simply amazing. They are polite and great and helpful. And they do remember what room yo...
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Paolo D said...
Good location
Travelled on 01/2024
Simple and efficient for what we needed
In walking distance to our venues. Front desk staff.
Was very helpful and efficient. Housekeeping was good
Rooms could be better, but again, we did not spend much time in the room.
Restaurant was okay at best
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