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Reviews
Tripadvisor Traveller RatingBased on 2276 Reviews
Traveller ReviewsRanked #68 of 171 hotels in Toronto
Traveller Rating
Excellent
451
Very Good
1023
Average
493
Poor
176
Terrible
133
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sigurður Ágúst P said...
Fine hotel
Travelled on 06/2026
We had a wonderful stay at this hotel. The room was beautiful, clean, and very comfortable, and the location was excellent. Special thanks to Gloria, the housekeeping attendant, who was absolutely lovely, friendly, and always helpful with a smile. She truly made our stay even more enjoyable.
The only suggestion for improvement would be to keep the food service in the lobby open a little longer in the evenings. Other...
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Mike A said...
Great location
Travelled on 05/2026
Great location with easy transfer to/from airport.
Comfortable room and bed. Average bathroom with shower over bath, not ideal but ok. Breakfast not included but available at reasonable rate on top of room cost.
Good location within easy walking distance of attractions such an CN Tower and Rogers Stadium....
paul t said...
Lovely hotel for the price
Travelled on 04/2026
Arrived before the check in time but room was ready. Small but ok for 2 nights , shower was good and provided all toiletries if you need them.
The lobby area , bar ,shop and spa was lovely. Didnt eat in the restaurant but looked nice.
The location wasnt great, felt unsafe at night with the homeless and weirdos but that was Toronto in general so no fault of the hotel.
Windows are getting upgraded in the rooms and...
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Niraj S said...
HOSPITALITY IS NOT THEIR PRIORITY
Travelled on 04/2026
MAKE A BACK UP PLAN if you book this hotel. We stayed there for 3 nights April 2026 as part of a team from Ottawa attending the Provincial Volleyball Tournament. The hotel was full of players and families. We had booked this room 3+ months in advance BUT when we arrived in the hotel we noticed posted signs throughout saying that a "planned" service to the water system would be taking place on the night of the 19th...
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1NicePerson said...
Great hotel overall
Travelled on 04/2026
This is a clean and well-managed hotel with a caring staff. The location can't be beat as it's close to the College subway station and the Church-Wellesley Village! The hotel is undergoing a major project to replace all the windows. I guess they're cheaper to replace than to wash (hint).
And speaking of seeing clearly, the hotel offers Dove products for shampoo and hand soap. While they're great for hair and sk...
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