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Reviews
Tripadvisor Traveller RatingBased on 584 Reviews
Traveller ReviewsRanked #23 of 143 hotels in Toronto
Traveller Rating
Excellent
335
Very Good
186
Average
38
Poor
16
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
rosie119CR9 said...
Central Novotel is at the centre of must see places in Toronto - Excellent Location and excellent quality room and bed
Travelled on 07/2024
We had a ten stay at Novotel Downtown Toronto. The hotel location is excellent as within walking distance to the key sights such as The Distillery. St Lawrence Market, Lake Ontario Harbour Front, CN Tower, Union Train and Bus Station and many places to dine out.
The hotel is kept immaculately clean. Stylish in it's presentation. We had access to the gym, swimming pool, sauna and jacuzzi. Clean towels and drink...
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julia13travels said...
Great option close to St. Lawrence Market
Travelled on 07/2024
I stayed here for only a night but really enjoyed my time here. The hotel itself is nice and the room was spacious. The decor around the hotel was really neat. The location is great, super close to public transportation and a quick walk to St. Lawrence Market. The only downside was that my room was right above the hotel's restaurant/bar, and they were playing very loud music well into the night. Overall, it was a gre...
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sherelydf said...
Good stay but can improve on services
Travelled on 10/2023
Gave it 3 star coz of an average service from front office staff. They need more training from F&B staff who were absolutely great in terms of customer service. On arrival after a long 20 hours flight, no help to assist with lots of luggages or an offer at least. They will charge a pre-auth of every nights rate on top of your payment. Receptionist said its always like that in whole country. So its fine, as i was just...
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jedntilly said...
Great location
Travelled on 07/2024
Stayed for one week at this hotel and did a day trip to Niagra Falls from Toronto. The hotel is great, good sized room and bathroom. Some noise at night from people talking in the corridor but no noise through walls. Bed very comfy, iron and ironing board and tea and coffee in room. Always a lift available without any wait. We didn't have breakfast but had happy hour cocktails and tried to have evening food but due t...
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ganfoodc said...
Great Hotel with Exceptional Staff
Travelled on 06/2024
Another impressive stay at Novotel! My second visit exceeded expectations, with their exceptional staff making my 3-day business trip truly comfortable. I am now looking forward to returning with my family to enjoy the hotel's fantastic amenities....