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Reviews
Tripadvisor Traveller RatingBased on 1687 Reviews
Traveller ReviewsRanked #86 of 154 hotels in Valencia
Traveller Rating
Excellent
371
Very Good
620
Average
375
Poor
164
Terrible
157
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
edvige64 said...
Great experience
Travelled on 06/2026
Excellent hotel and restaurant with different menus everyday
Kindness, location, very clean
I would like to come back...
Vanillle said...
Horror
Travelled on 05/2026
Absolutely terrible experience.
When I arrived, my room had a very strong smell of cannabis, mixed with an overwhelming chemical odor that seemed to be an attempt to cover it up. The room itself was in poor condition: damaged flooring in several areas, dirty walls with black marks, and a general lack of cleanliness and maintenance. For the price charged, it was completely unacceptable.
When I asked to change rooms,...
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libbz18 said...
Nice hotel but far from City
Travelled on 05/2026
Didnt realise how huge this hotel is.
Staff very helpful and welcoming
Very clean
Good breakfast
Good facilities
No 19 bus takes you to town or coast
Taxis outside
Near City Art & Science museum and park
However:
Pool was closed - this should have been advised at booking
Many Large groups of tourists so can get loud
Location is 30 min walk from town and equally to coast
A few restaurants nearby...
Annette D said...
Peel not open 10th May
Travelled on 05/2026
Pool not open ( despite)24 deg heat, ) asked when opening, said for Summer season, asked when this was , said didnt know
Elevators terrible
Cleaning staff v good...
Emma P said...
Its ok
Travelled on 04/2026
You can hear every footstep and word spoken from upstairs and outside the door. There were tonnes of stag dos so it was pretty hard to sleep. Funny sewage smell a few times a day from inside the building not outside. Very dated fixtures. The bath was not waterproofed at all so every shower there was masses of water on the floor. The food was really good though and the location is ok, in hindsight would have preferred...
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