Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 2314 Reviews
Traveller ReviewsRanked #46 of 134 hotels in Valencia
Traveller Rating
Excellent
871
Very Good
1022
Average
310
Poor
66
Terrible
45
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
decueugen said...
To avoid
Travelled on 10/2024
A maximum 2-star hotel. I chose this hotel for the swimming pool, but it is impossible to use because the water is extremely cold. To get to the pool you have to go outside the hotel, on its terrace. I asked them to heat it up, but they didn't. quite dirty hotel room....
Dirk856X said...
Very good hotel.
Travelled on 09/2024
The hotel was very good, the room was clean. The big windows lit up the room, the bed was very comftable. The roof top pool and the bar were not really good, but OK. The location was perfect and the stuff was friendly and professional.
I liked the stay very much and I will stay again in this Hotel when I am again in Valencia....
tonyaT5862KL said...
Staff need training in customer care
Travelled on 09/2024
The reception and breakfast staff were miserable and unhelpful, at the very least management should have the cleaners carry out some staff training or better still book them into the Vincci Mercat to see how customers are looked after.
The Good: hotel is well designed, rooms have a bath, is very clean and breakfast was good.
The Bad (as well as most of staff): the hotel is nowhere near the tourist centre and there...
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SarahUK13 said...
Tired and worn
Travelled on 09/2024
Pros: manageable walk to city centre, decent breakfast, some friendly staff. Cons: worn at the edges, and stale air - particularly in the revolving door entrance, corridors, and room. Air con very weak, pillows of poor quality. Rooms over furnished with dated items that have suffered wear and tear; adding to the stuffiness. Neutrals: roof top pool is more of a plunge pool - clean, and good for a cool off. ...
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Scomparini said...
Noisy room
Travelled on 08/2024
The staff was polite and helpful.
Great breakfast buffet, lots to choose from.
Our room was on the 11th floor next to the terrace/pool entrance. Therefor, lots of noise of people talking on the corridor, the fridge made and terrible noise as well as you could hear people talking from the air vents from other rooms. Also the hotel claims to be 4* but very average like a holiday inn.
The rooms are old and lots of wear ...
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