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Reviews
Tripadvisor Traveller RatingBased on 3323 Reviews
Traveller ReviewsRanked #16 of 150 hotels in Valencia
Traveller Rating
Excellent
2183
Very Good
739
Average
230
Poor
107
Terrible
64
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
christinegE410FQ said...
A 5 star experience
Travelled on 02/2026
We had a brilliant stay in this lovely hotel. Rooms were immaculate, breakfasts were fantastic but best of all was the exceptional level of service from all the staff. They went out of their way to be helpful and friendly and the advice from the Concierge Andreas was invaluable in making our stay special. Really 5 star service on every level!...
Kaeeraggedywagged said...
Simply fabulous hotel
Travelled on 02/2026
What can I say this place is fabulous !!!
Didnt want to leave. The staff are friendly and helpful and the rooms are wonderful (altho lacking a kettle and tea making facilities, only coffee machine)
The grounds are amazing and beautifully kept. The breakfast has something for everyone and so much choice. The eggs Benedict are stone cold every morning tho which is a shame. Rooms are kept spotlessly clean and well ...
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Alina L said...
Relaxing break in February!
Travelled on 02/2026
Stayed for few days in February, feeling very well looked after! Very beautiful hotel, spa and wellbeing facilities fantastic! Staff is very friendly and helpful which makes us feel welcome and comfortable!...
PandDToronto said...
Amazing location, posh hotel and great value
Travelled on 02/2026
This is truly a 5+ star hotel. Amazing location. Very quiet. Staff is extremely friendly and helpful. Rooms are very clean, good size and modern with all the amenities. We stay here often. Each time we are extremely satisfied. The atmosphere on the patio was great to lounge in even on a cold night with lots of heaters and blankets. It's a fantastic value. We have yet to try their Spa but we hear it is great....
YuriVanetik said...
Worst Stay In Years!
Travelled on 02/2026
Hospitality is all about common sense. I booked 2 nights at this property and extended by one more night. The hotel (Manager on Duty Ramon) explained that because the second reservation was for one night, the hotel collection rates would not be honored. The technical details were so petty and awkward and the amount he decided to charge as an upsell without me having to move rooms was tiny. The waste of time and ...
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