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Reviews
Tripadvisor Traveller RatingBased on 1820 Reviews
Traveller ReviewsRanked #67 of 400 hotels in Venice
Traveller Rating
Excellent
1430
Very Good
262
Average
72
Poor
31
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
CmkAtl said...
Luxury Hotel with Top-Notch Service
Travelled on 09/2024
My husband and I stayed here for three nights. When we arrived, there was a mix-up with our reservation. Sergiu was at the front desk and arranged for us to be upgraded to a junior suite. It was large and beautiful, overlooking a courtyard.
The bed and pillows were luxurious. I fell asleep every night within minutes of laying my head on the pillow. The bathroom was as beautiful as the bedroom, with plenty of ...
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collegemom2-1 said...
Exceptional Reception Staff and Porter
Travelled on 09/2024
This hotel went above and beyond for us today and I cant thank them enough. Our transport company totally dropped the ball in sending an assistant to us to help with the water taxi to the Roma Pier where we were to meet our transportation to Verona. We were told at checkout that the water levels were too high for a water taxi to get to the hotel ( be prepared for this possible eventuality-we were not), which means...
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Jonalee said...
Excellent service at a beautiful hotel.
Travelled on 09/2024
We had a wonderful 3 night stay, paid for with points. Unfortunately the partnership between Hyatt and SLH dissolved earlier this year, so we did not receive an upgrade or any other Hyatt perks. ( we were well aware ahead of time) However our stay was amazing. The staff is so kind and helpful, especially Sergiu. And we enjoyed chatting with the bar tender Erik. The free breakfast spread is delicious. So many choices,...
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617Xxx said...
A fairytale ending
Travelled on 08/2024
Arrived in Venice late at night extremely tired as we had been travelling for 5 weeks already . We could not find our hotel air bnb when we arrived so we walked into this hotel looked extremely fancy and beautiful. Our accomidation turned into a fairytale as we were greeted by this lovely lady by the name of Alessandra who managers the front desk. She assisted to help get in contact with our air bnb for over 30 minu...
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Indrani D said...
Amazing location and Exceptional Attention.
Travelled on 08/2024
Our stay at Hotel Ai Reali was fantastic, and it played a huge part in making our trip to Venice unforgettable. The front desk staff were truly excellentwarm, welcoming, and always ready to assist with any request we had. They made us feel right at home when we stepped through the door.
One of the best aspects of this hotel is its unbeatable location. We were just a short walk from two of Venice's most iconic landm...
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