Luxury Bahia Principe Ambar Don Pablo Collection

Not only does this place – voted one of TripAdvisor's top All Inclusive resorts – line up luxury suites, gourmet restaurants and a gigantic pool, it’s got a sandy beach as its front garden.

If there’s one word that fits this adults-only hotel, it’s luxury. It’s surrounded by lush gardens and is right on a white-sand beach, plus the bedrooms are all suites, with canopy beds and hydro-massage tubs.

There’s a huge pool, loads of sports and four à la carte restaurants here. To top it all off, it’s a 3-for-1 deal – you get full run of the facilities at the Grand Bahia Principe Bavaro and the Punta Cana, next door.

TripAdvisor Traveller Rating

Based On 8844 reviews

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All Inclusive - Here's what you get

Food

Ultra All Inclusive. Buffet meals. Unlimited à la carte dining for dinner - reservations required. Snacks. Room service. Butler service on request.

Drink

Ultra All Inclusive. Unlimited national and selected international brand alcoholic beverages until 02.00 and soft drinks - 24 hours.

Sports and Activities

All are included except where indicated.

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Facilities► View all

Outdoor pool

With pool towels, sunbeds and beach towel service.

Portofino Italian à la carte restaurant

An à la carte restaurant with Italian avant-garde cuisine offering pasta, pizza and delicious meats. You'll need to book a table to eat here.

Swim-up bar

Offering a selection of alcoholic and non-alcoholic drinks.

Rooms ► View all

deluxe junior suite with balcony or terrace and whirlpool bath

Light, spacious tones with bold, dark furnishings, these deluxe junior suites come with either a balcony or terrace, offering that extra space outside, plus, you'll have a whirlpool bath. These suites also include, a king-size bed, free Wi-Fi, air-conditioning, bathrobes and slippers, and a minibar*.

TripAdvisor Traveller Reviews Show more reviews »

Disappointed

This is my first review as I have never felt compelled to review before but feel I have to warn others before booking. Having visited numerous 5 star resorts and extensively travelled this resort was very average and disappointing. Booked with Thomsons for a 5 STAR resort - this was not what we had, nice yes but not 5 star. Having spent just over £3000 I feel cheated. We were highly recommended this hotel by family members who classed this hotel as one of their best ever vacations and they were booked to return later this year. They have now cancelled their booking for the Ambar and changed hotel due to our experience as the place seems to have gone downhill since their visit 2 years ago. Arrival - No Hola//welcome/basic greeting/smile just "booking number.". Handed over details, were pointed to a table to sit at and given a form to fill in, wristband put on, given an envelope which had a map in it and pointed to a trolley with 2 bell boys to take us to our room. No explanation or introduction to resort, no welcome drink and no manners! We were taken to block by bellboys who left us for 10 minutes while we tried to find our room to find the door wouldn't open, luckily a maid was nearby who after some fighting with the door managed to let us in. Arrive in room to find a broken shower, a half filled mini bar and a safe that wouldn't work! It took 6 (!!) phone calls, numerous transfers to other lines, staff hanging up on us, a trip to reception and then a visit to a very rude guest services we managed to get someone to reset the safe. Noone seems to want ANY responsibility on fixing things or dealing with issues in this hotel. We also had pre booked restaurants but were not given any record of times for such and had to wait in line for guest services to print them off as the wifi would not work due to not recognising the booking numbers we were given by the hotel. We ended up spending the first 6 hours of our holiday chasing staff to fix the problems. Having reported the broken shower to the reception it was fixed 3 DAYS later after complaining to guest services again who managed to get the shower fixed straight away, showing it is possible for them to fix things they just chose not to. Pros - - Beautiful resort and well kept. - Choice of restaurants. - Bahia Principe app made booking restaurants and finding places easy. - Wifi service. - Once you get your bearings it is easy to walk around. - Pool staff at both Ambar 1 and 2 pools. - Beach front buffet staff. - Both pools were clean and well maintained. - During our second week there seemed to be a higher presence of management which slightly improved service. Cons - - Rarely turn down service and when we did have it the top cover and display cushions were thrown in a heap on the sofa. Every night it was a highlight to see what mess they had left them in and if we would receive the chocolates. - Overworked and rude staff throughout resort - they are there first thing in the morning until last thing at night, I'd be tired and grumpy too! - Service in Ambar 2 restaurant and pool snackbar - arguing in front of customers, having to chase staff members to set the table when they had told you to sit there! Impossible to get water/drinks - be prepared to wait. - Being greeted in the Mexican restaurant bathroom by a cook and maid having an argument. - Cocktails are syrup slushes with rum added in. - Lobby reception staff and guest services. - There will be a card in your room that says if you do not leave your beach towels on check out you will be charged $20. There are no beach towels in your room, you get them from the poolside which seemed to cause many guests confusion as when you ask the pool guy for your towels he says you should have them in your room but when we asked guest services they told us no you get them at the pool, lack of communication! - The bellboy who collected our bags from our room on check out who stopped to clear out the bottles of coke left in our mini bar and drink them on his way to take us to the Ambar 3 lobby for our check out. Bit bizarre and bold. - the wristbands are disgusting especially when you are there for 2 weeks. They turned yellow, wrinkled and were filled with water and air bubbles due to the staff cutting them at the top when they put them on you. In the morning you will find a man with a clipboard walking around the Ambar 1 pool asking for complaints and problems, why does a resort need this, there shouldn't be so many problems! Every person they seemed to ask had a complaint. The resort is too big and the lack of attention to detail throughout as well as miserable staff made our dream holiday just an OK experience. Rarely did we see staff members tipped which was not surprising due to the lack of structure in the restaurants, no one seemed to have set tables or roles it was just a free for all so you either received no service and had to chase it or would end up being served by 3 or 4 staff members per meal. Overall I would not recommend this resort to others there were far too many issues throughout the stay - almost comical. There are far better resorts and service for the money spent.More

zj5678, 186501

Outstanding!!!!! My first ever review!

Five stars for 5*. My wife and I have just returned from our 2 week honeymoon (July 11th-July 25th) at the breathtaking Luxury Bahia Principe Ambar. As I have suggested above this is my first review about anything and I felt very strongly about sharing my view as I have been that impressed (I normally would not bother). I also wanted to put future travellers at ease for some of the more negative reviews I read prior to our arrival which i can not quite understand. However I can understand how everyone can have a different experience. I am 29 and my wife 26, we have been fortunate enough at our age to travel around the world and stay in some lovely places but the Ambar is something completely special!!! Everyone at this hotel should be commended on how hard you all work in order to please your guests and my wife and I will be forever thankful for providing us an unforgettable experience. Upon arrival, welcome drink provided, we were quickly taken to our room in the newer Ambar 2 room 81309, top floor central view of pool area, fantastic room, could not have asked for better. In my opinion this was ideal for us (very modern look), a little more quiet and relaxing than Ambar 1 (apparently rooms a little more dated) although we spent time in both areas which were equally enjoyable. Of preference, try to get Ambar 2 - you wont regret it. Pool areas at both are excellent and the quiet jacuzzi area at ambar 2 was great. Get down to bavaro beach.....stunning!!! The guys raking the seaweed do a phenomenal job in ensuring the area is picturesque. Room - excellent, clean, maid service exceptional, big thank you to Senada. She helped us to contact our butler Janel who decorated our room in balloons and banners, brought us honeymoon decorated cake and rum/wine/champagne, my wife was over the moon with this gesture. We also got free bahia principe t-shirts which she hasn't had off yet!! The food we both thought was quite simply excellent! We tried all of the a la cartes and were impressed with each of them, the quality of food was very very good from a buffet perspective and main meals. My wife is a vegetarian and found more than enough options at every restaurant and buffet we visited. Service was impeccable. Victor and Estella in Ambar 2 buffet so helpful, Nelson and Gloria around our pool were great also. Our favourite places to eat were Portofino (italian), Rodizio (brazilian), Takara (oriental), El Olivio (french) and Maiko (japanese). All were excellent. Jose in Takara and Luis in Portofino provided outstanding service, both are such nice guys.....twice we visited these restaurants as we did El Olivio and Rodizio we enjoyed it that much. Don't worry if you haven't made reservations before you arrive, guest services will make your bookings for you, we did this out here as recommended by thomson and we got everything we wanted without any issues. Trips - we did the Juanillo VIP through our thomson rep Nathan (very helpful) - would recommend this. Day out in the carribean sea, catamaran, private beach, lunch, cave visit and swim etc. We also did cocobongo, quality night, really enjoyed it, different shows and music till 3.30am only 15 minutes away from hotel - would defo do this (pay for gold member - best seats/service for free drinks/bus there back etc). The whole resort is beautiful, weather brilliant, the grounds are immaculate, so well kept, i was in awe of how hard the staff worked in order to maintain such high standards set. Staff were painting, gardening, hosing, cleaning and tidying continuously. Bring some dollars, tips go a long way and the staff really appreciate it.....they certainly deserve it. Please recognise just how much effort your staff put in. Just incredible!!!!! Luxury Bahia Principe Ambar Don Pablo Collection.....thank you ever so much for such a perfect 2 weeks. Above and beyond any expectation we had. We are already talking about coming back for our anniversary (and we never go to the same place twice.....says a lot!) and I have already recommended family and friends to this remarkable holiday experience!!!! Absolutely devastated to be back home!!!!!!!! Carl (very happy customer :) More

Carljones060, 227059

Disapponting

We stayed here April this year for 10 days and after previously staying at 5 star all inclusive hotels in the Caribbean expected a similar experience. First impressions were good and check in was very smooth. We were allocated a room in the area we requested near the beach as we usually prefer the beach to the pool. The room itself was quite basic and smelt damp. This was not a major issue as we did not intend spending a lot of time in the room. But it also did not appear to be cleaned very well and there were mosquitos in the room.It is a vast complex and appears to have doubled in size from it's original capacity. However as the beach is fairly small and narrow it tended to be overcrowded. Getting a Sun bed was difficult and being on holiday we had no intention of getting up to reserve one. Some people would have towels on the Sun bed at the beach from early morning and not turn up until 4pm after spending most of the day on Sun beds by the pool. Food was ok, but often lukewarm and the service in the restaurants was a bit hit and miss as you would often request drinks and have a long period to wait or there would be cutlery missing from the table. Other times they would try and take plates away before you had finished. It had the feel to me of a holiday factory in which they were just processing people, which I suppose is the consequence of a large resort. As a wine drinker I did not find the drinks to be very enjoyable and the cocktails were not much better.However the girls serving the drinks in the Ambar 3 area did work very hard and the service was good there. The gardens are beautifully laid out and all the General areas in the main are very clean. Unfortunately the last 3/4 days of the holiday I contracted severe gastro enteritis and we had not been off the complex at that stage . The hotel has the potential to be a 5 star resort but our experience was of a lower end 3 star.More

Eileen L,

Amazing getaway for our anniversary!

My husband and I were impressed by nearly every aspect of our stay at this resort. The food was phenomenal, the staff was incredibly helpful, the resort itself is beautiful and the beach was a short walk from our room. We will definitely go back to this resort again and other locations owned by the same company as well. Top notch!More

Abby S,

Superb Resort

I have to say i am a little surprised at any negative comments about this hotel. I have been to Barbados, Cuba, Thailand and many more and this is up there as one of the best, especially for the Caribbean. The only negative comment i have is not that of the hotel but of the airport. Expect to have a wait once you have landed. Sadly we were there for 3 hours!! which after a long flight is not something you look forward too especially in the heat as there was no air con. Going out is a bit better and more managed but get ready for the heat. Anyway back to the hotel. We pulled up at the hotel and were greeted by staff, all of them with big smiles on their faces and plenty of chat. We were taken to a nice cool room and handed us a nice cold cocktail (great welcome). They talked about the hotel etc and the Amber 1 & 2. Shortly after we were greeted with our Butler for our entire stay (Billy) We got on a little buggy and was taken to our room (81102). Wow, the room was beautiful. Lovely king size four poster bed, pool view room. Mini bar was full and continued to be full through our stay. Plenty of bathroom toiletries, lovely whirlpool bath (yes i used this and it was lovely). Our wonderful butler then explained that he was here to help us with what ever. I have to say the butler service is a great bonus. Billy booked all our restaurants and changed times etc if they didnt suit. He booked me and my partner and our friends spa day, all of our trips. He brought us champagne, chocolate covered strawberries, cheese and grapes. He was an absolute gem. This hotel is lucky to have someone like Billy working there, we loved him - THANK YOU Billy, you are a legend. The room was always cleaned to a high standard, i couldnt find a spec of dust anywhere. The staff there work so hard day and night. We had the cleaner, mini bar restocked, fresh towels on an evening, room scent spray at the end of the night, chocolate on the pillows. I mean what really is there to moan about!! We were treated like royalty. We stayed in the Ambar2. We had requested this before we arrived as we saw it was the quieter pool and that would suit us. We would rather go to the lively pool as and when rather than have that the whole 2 weeks. The Ambar 2 was perfect. The pool was always so clean.....and hot! ha but it was great. The ground on this hotel are just amazing! There is not a a piece of grass out of place anywhere. They groundsmen work very hard and in the heat i dont know how they do it but all are very friendly and will always say hello. The bar staff/waiters and waitresses all work super hard also. They are all smiley, talkative, singing and dancing you couldn't fault them at all. Maria was excellent in the buffet restaurant. We went to Ambar 1 but as soon as we were there we knew being in Ambar 2 was the best decision. I mean it looked great but was a bit too noisy for what we wanted, a bit like spring break. The Beach!!! amazinggggggg. yes there is some seaweed, this is not a problem at all. It is mother nature and is beautiful. They have someone there cleaning it up the best they can but i think this is a waste. It is what it is and was no problem. The sea was just beautiful. Lovely and refreshing and so clear. There are waiters even on the beach coming round all the time to take your order. I mean just the perfect relaxing holiday. Onto the food!!!! I cant believe anyone would moan about this. Yes they have some things the same each day just some! They also have LOTS of new food each day also. Fresh fish, salmon, lobster, beef, pork, pasta, salad i mean the list goes on and on and this is just in the buffet. The restaurants also were amazing, we tried the grill, Italian, Mexican, Mediterranean, Japanese. I enjoyed all of these too and would have gone back again - we did on the grill :) The staff - i think they all need some credit as i have never seen people work as hard as i did here. From the front desk, to the cleaners, to the garden staff to the buggy drivers. All were happy and smiley and just happy to help. They are a credit to the hotel and they made our holiday - a huge thank you to everyone. We went on a few excursions. Our partners went on a fishing trip - although they came back empty handed they had a good day all round. We all then went on the Dr Fish (i will review this also) - THIS IS A MUST. Me and my friend had seen this b4 we went out and just knew this was something we wanted to do. It was bloody great. Transfer was easy about 25 mins from the hotel. We had our feet with the little fish in a tank, had a full body massage, yoga, went on beds in the sea, full body scrub, foot detox, lunch on a floating restaurant. The whole thing from start to finish was excellent. We also of course did the Coco Bongo. Again this was amazing! I went to Coco Bongo at Mexico and the Dom Rep was much better. We went VIP and i would def recommend this! we walked straight in, had our own table with a waiter it was great. Spa -I booked this as it was my partners 30th bday and we also booked the same for our friends whose anniversary it was while were there. The Spa was lovely, we had a great time relaxing in the hot tub and then having a full body massage. Great afternoon. Overall this hotel is great. I would 100% come back here. Everyone is great and they put so much effort in. I have no complaints at all. We did make sure that we tipped the staff. This is not forced upon and if we didn't we didn't feel any lack of service but i think where necessary you should and the people are just so grateful for this. Apologies for the long review but i could go on :) If you have any questions i would be more than happy to answer. Craig & JenniferMore

Jennifer S, 186364

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Luxury Bahia Principe Ambar Don Pablo Collection
Rated: 4.5 /5 based on 8844 customer reviews
from £ from £572.50