Not only does this place – voted one of TripAdvisor's top All Inclusive resorts – line up luxury suites, gourmet restaurants and a gigantic pool, it’s got a sandy beach as its front garden.
If there’s one word that fits this adults-only hotel, it’s luxury. It’s surrounded by lush gardens and is right on a white-sand beach, plus the bedrooms are all suites, with canopy beds and hydro-massage tubs.
There’s a huge pool, loads of sports and four à la carte restaurants here. To top it all off, it’s a 3-for-1 deal – you get full run of the facilities at the Grand Bahia Principe Bavaro and the Punta Cana, next door.
TripAdvisor Traveller Rating
Based On 9322 reviews
- Official Rating
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All Inclusive - Here's what you get
Ultra All Inclusive. Buffet meals. Unlimited à la carte dining for dinner - reservations required. Snacks. Room service. Butler service on request.
Ultra All Inclusive. Unlimited national and selected international brand alcoholic beverages until 02.00 and soft drinks - 24 hours.
Sports and Activities
All are included except where indicated.
Facilities► View all
With pool towels, sunbeds and beach towel service.
Portofino Italian à la carte restaurant
An à la carte restaurant with Italian avant-garde cuisine offering pasta, pizza and delicious meats. You'll need to book a table to eat here.
Offering a selection of alcoholic and non-alcoholic drinks.
Rooms ► View all
deluxe junior suite with balcony or terrace and whirlpool bath
Light, spacious tones with bold, dark furnishings, these deluxe junior suites come with either a balcony or terrace, offering that extra space outside, plus, you'll have a whirlpool bath. These suites also include, a king-size bed, free Wi-Fi, air-conditioning, bathrobes and slippers, and a minibar*.
TripAdvisor Traveller Reviews Show more reviews »
THIS IS AN AMAZING PLACE!!! Don't believe the negative reviews!!
As you can see from all my reviews we have traveled many places and this hotel is absolutely gorgeous! I couldn't believe that SOME people are SOO negative and pick everything to pieces! We are actually here now at the Adults Only Ambar part of the hotel complex... it is a huge place but the golf carts are readily available to transfer you to whatever location on the property you wish to go!! We made our dinner AlCarte reservations about a week before we came and room choice as well staying in Ambar 2 third floor building 81 overlooking the gorgeous grounds and pool. The restaurants that we have been to are excellent and the staff work so hard to please you! No wait at bars at all and always served with a smile! My husband and I do not speak Spanish and are not having any trouble communicating with anyone! We are celebrating our 42nd Anniversary and our room was decorated for us with a bottle of champagne too!! Our room is beautiful... I highly recommend this to anyone that is looking to book, you won't be disappointed!!!More
I usually find writing a review quite easy but we were really torn. Most things are great with this hotel and everyone looks for different things in a holiday so that's why we write reviews to help others decide if our experience will help them chose a perfect holiday. I will start from the very beginning of the journey. We flew on the 12th October from London Gatwick, we flew with Thomson on the Dreamliner, we upgraded and went Premium Club, i would highly highly recommend this, the service, food, drinks, seats and overall comfort were far better than the economy seats, we came back in economy as they didn't have any seats available in premium so we experienced both, the home-bound flight was dreadful in comparison. The airport is horrendous, worst airport experience to date, it took us 2 hours from leaving the plane to getting on the bus in hot humid conditions with no water so take a bottle with you from the plane to see you through. Its queue after queue, it just goes on and on and on, we may have had another plane land so it may of just been because of that but just be prepared as we were not. The transfer was super quick thankfully, around 20 mins. Check in was fast, we were given a cold refreshing drink and sat in an air conditioned room where a guy went though some stuff, I honestly cant remember what was said as I was so tired and drained I was staring in to space! However, our bands were put on, filled some paperwork out, we were given an info pack with map ect and loaded on to a cart with a bell boy to take us to our rooms. Our room card didn't work so he let us in with his master card and told us to go to reception and get it fixed later. The room (80208) was huge, clean and really great, the balcony was nice, i really like that its so private and you cant see your neighbors, that's a nice touch. We over looked the lobby for our section and the relax pool, it was very quiet and perfect. The air con worked very well, the room was sometimes so cold I had to go outside to warm up but perfect to sleep in and get ready. The bathroom was also large and had a nice big shower, bath and loo. We didn't use the bath at all but the shower was fine, the loo worked perfectly well and there were plenty of towels. The minibar was stocked daily, we tipped well, the maids work very hard, they deserve a daily tip, they earn around 9 bucks per day and work hard for it, if you don't tip, they may not be so generous, quite rightly. Overall, the room are fantastic, you couldn't ask for much more. The pools are fantastic, the pool bars get quite busy and a little nosier than the relax pools so you have plenty of choice, we stayed by our pool for a couple of days during the week and loved the service, in the morning you get a tray of iced teas brought round with some snacks and cold flannels, then once you're finished they take your order and bring drinks for the rest of the day, again we did tip and seemed to be well looked after, she even asked us when we went for a swim and brought them up to the pool edge, cracking service! The towel station by the relax pool was also good, you can change the towels as much as you want until they run out, very friendly too. The beach was stunning, the sand is white and soft, its so pretty, we were very fortunate to see heavy rain on the day we were leaving so we went down to say goodbye to the beach and it was deserted, we got some great pictures as usually its heaving in both directions so you never get the best pictures. Plenty of sun beds, plenty of space, lovely beach bar with great guys. Again we got great service on the beach, as they walked by they would check if we were all set with our drinks, they were great, the beach cleaners kept the sand off the sun beds and also sweeping the seaweed up, our bit of beach was the cleanest, great job you guys. The vendors going around selling their wares didn't bother you at all, they were always about but were not annoying at all. The beach was our holiday highlight, we are big beach lovers so this was important to us and we loved it. Now....the not so great, The restaurants, this let the rest of the holiday and hotel down, the service in both buffet restaurants was terrible, some days not so but mostly terrible. For a 5 star I would not expect orange squash for breakfast but that's not my issue, we sometimes would eat our breakfast without a drink at all as they would either avoid us or be chatting to each other, there is no option to get your own either so you have to try and flag someone down which you should not have to do, ever!!! In the smaller buffet restaurant which was our closest, there was a guy in a suit with glasses on and had a mobile phone surgically attached to his hand or ear, I assume this guy is a 'Manager', the only thing you managed to do my love is get in the bloody way! How about you lead by example, smile, talk to your guests, make sure as soon as they are seated drinks are bring delivered then maybe the staff will follow this leadership and your hotel wouldn't get the numerous complaints about RESTAURANT SERVICE!!!! its so easy to rectify this problem, I have read reviews on this hotel since we booked back in June and have read many many similar complaints, nothing has been done so don't hold out any hope that it will get done. As i said, to be fair, some mornings we would go in and have immediate service but then by the afternoon or evening it was back to normal, being ignored. I am not a particularly impatient person, I don't mind waiting a bit but 10/15 mins of waiting for some water even is really annoying after the first few days. We only went to one of the al a cartes, the Italian El Olivio, it was terrible, we didn't bother going to any others as the times didn't work out, Plus one of the party was a veggie and there was nothing on the Italian menu suitable, it was so far removed from a real Italian menu I'm not sure why they say its Italian??? Eddy is the only good thing about the restaurants, he is amazing!!! He needs to be promoted to manager, he has the gift and if he were in charge they would all be happier. Food - its ok if you are a meat & fish eater, nothing is very hot but there is plenty to chose from, you will not go hungry. Unfortunately if you are a vegetarian then you will struggle. They hide meat in everything, potato croquettes have ham in them,. the rice with veg had huge chunks of meat in it, the dishes that were veggie had the same tongs as the meat dishes so it had been contaminated, no separate sections and it was really upsetting. Coupled with the bad service meal times were the worst part of the holiday, seeing as you have no choice but to eat at the hotel as there is nothing around it got a little tedious! Saying all of that i do know the staff there are very over worked and massively underpaid, I don't expect them to be all smiles all the time, I wouldn't! I just think if you market yourself as a luxury hotel then serving squash and serving it after you've eaten is a bit poor. The staff when they do serve are very sweet and I hope they are well looked after by the hotel. That is the only grumble, the rest of our holiday was perfect, the hotel grounds are immaculate and its so so so clean, this deserves huge praise to all the staff. I wouldn't go back to this hotel but only because we need to see other parts of the world but if you have booked then you will have a lovely holiday, that beach is just perfect for a Caribbean getaway. I'm still going to mark the service as high because the service on the beach and the relax pool was amazing and those guys need a high five! Enjoy xMore
We Love Ambar !!
Returned to Ambar 2 years from our last visit. We were excited to see the Ambar addition. We loved our location in Bldg. 64 (well taken care of by Rosa)(loved it); close to pool, beach, lobby. Yet we preferred evenings at the outside space at Lobby 2. It is a simple 3-5 minutes walk from Lobby 1; which we found very hot in the evenings. Most staff were friendy and attentive but "some"; guest services guys and main guy at reception, need customer service 101. Pay attention to Ambar and Deluce; these ladies are very pleasant to interact with. Abundance at the buffet, ala cartes, snack bar and even sushi. All very good. We must mention Yazida, Nairobi, Ramon "Mr. Happy Happy", Luily amd Jaiquin - cappacino ?! Great service. Hurricane Matthew was in the area so we had 1 1/2 days of rain. Still had fun. Entertainment crew came inside. Always working hard, this group provided some of the nightly entertain at Amber 2. Arriving at Ambar 3 went well. Departure was very busy and a lil confusing. but only because the hurricane had people's flight re-scheduled and leaving at the same time. We really had an enjoyable, fun beach holiday. We will return as soon as we can.More
The Chrysler Minivan of Adults Only
I have to preface this review by stating that I am a local and I have in the past worked at a number of resorts. For our anniversary, I decided to take advantage of a very good Expedia price on this resort. We only stayed 24 hours, but again, given my knowledge of resorts locally, it does not take a week to draw conclusions. Check in was a breeze, as it should be and all went well on that part...oddly enough though...they gave me my "welcome drink" when I checked out! LOL One should note that if you drive to the resort and expect to find a parking spot...good luck! Most every parking spot is taken by the successful timeshare people. Not really convenient for the paying guest. I ended up a good distance from the resort and upon leaving, the timeshare carts where parked so close to my car that I had to enter from the passenger side and had to back out very gingerly, as to not scrape the side of the car. Stupid POS's. As all should already know, this is a "MEGA" resort. As you drive to your room, each section looks like the section you just passed, thus if trying to navigate at night after a few drinks (provided you get better drinks than I did...more later), you may slip your key into a few slots that you thought was your room! The room itself, was to be expected at an all inclusive level. Aside from on jet in the Jacuzzi tub, all worked as expected. The TV was a bit dated with obvious sound issues, but aside from a few minutes before bed, the TV was a minor observation for both of us. Air conditioning was consistent, as was the power and hot water. Lunch (tried 2 buffets) were typical of most all-inclusives, although the "fresh beef" was left on my plate...unable to cut through it. Most dishes looked inviting and there was a decent selection, although I know after a week...even 2 days.... I would be in search of other options...but this is true of most all-inclusives....same thing...different day. Drinks....hmmm....I guess that is what you could call them. 5 rum and cokes....not one ever tasting the same as the last. I even asked for a pour from the Brugal XV bottle. As a local rum drinker (lots and lots and lots of rum....lol), even asking for a decent rum as XV...I was left with a poor tasting drink. 5 drinks poured...not one finished! They were so bad that I, a "rummy"...chose sparkling water for our special dinner at night, thus not having drink quality to take away from an otherwise nice dinner at Don Pablo. I did have a decent mixed drink from the buffet just as we were leaving. As I write this, I am happy to have a decent Cuba Libre at my side! LOL So...why the Chrysler Mininvan? This place can accommodate many guests. It is reasonably comfortable, has a decent number of opportunities....but....it is.... average. Nothing wrong with average. But putting the word "luxury" in front of the name as they have, simply raises expectation beyond what the property can deliver. It is far too large to deliver a "luxury" experience. Another point... If one thinks that "adults only" means "sophistication"...that is not the case based on my short time at the resort. No screaming kids....just drunk screaming adults whom are having a good time. Nothing wrong with that as I have been known to do the same thing amongst friends. Unfortunately others end up effected by their adult "playtime". If you are looking for a low key adults only...best look at something smaller and more expensive. Overall, Ambar delivered what we needed...like a Chrysler Minivan. Nothing....WOW....nothing saying the place is a dump. Simply average with below average rum and cokes. They could do themselves a favour by getting rid of the "Luxury" tag, which raises expectations beyond their ability to delivery. Once Denny's, TGIF's, Holiday Inn, and the likes are considered "luxury", only then will Ambar be considered "luxury". One last note...staff were for the most part, outstanding and seemed to thrive on interaction. I would come back to Ambar...but with the bar lowered as to expectations. I would also bring my own bottle of rum...maybe 2...lol and pour my own drinks!More
I went to this resort as a group of 4 ladies and we had the best time. We stayed in villa 63 which was a great location.. close to the lobby, restaurants, beach and pools. All the staff were amazing and were very helpful at making sure we had a great time. We had a great time at the Ambar 1 pool, the bartenders and animation team were awesome. The a la carte restaurants we went to were all delicious and the service was fantastic too. Don't read into the negative reviews on here... people love to complain! Sure some staff don't speak perfect English... but it's the Dominican, what do you expect? We had no problem communicating at any anytime. Yes the bars close early on the Ambar side... so go to the disco or the snack bar.. this resort has so many options. It's vacation, just relax, have fun and enjoy it! I will definitely be back!More
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