Not only does this place – voted one of TripAdvisor's top All Inclusive resorts – line up luxury suites, gourmet restaurants and a gigantic pool, it’s got a sandy beach as its front garden.
If there’s one word that fits this adults-only hotel, it’s luxury. It’s surrounded by lush gardens and is right on a white-sand beach, plus the bedrooms are all suites, with canopy beds and hydro-massage tubs.
There’s a huge pool, loads of sports and a trio of à la carte restaurants here. To top it all off, it’s a 3-for-1 deal – you get full run of the facilities at the Grand Bahia Principe Bavaro and the Punta Cana, next door.
TripAdvisor Traveller Rating
Based On 5180 reviews
- Official Rating
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All Inclusive - Here's what you get
Ultra All Inclusive. Buffet meals. Unlimited à la carte dining for dinner - reservations required. Snacks. Room service. Butler service on request.
Ultra All Inclusive. Unlimited national and selected international brand alcoholic beverages and soft drinks - 24 hours.
Sports and Activities
All are included except where indicated.
Facilities► View all
With pool towels, sunbeds and beach towel service.
One hour free per day.
TripAdvisor Traveller Reviews Show more reviews »
New section still a work in progress
I really, really wanted this to be a 5 star review and I worked hard all of my vacation to make it that way but I can't in good conscience do that. We stayed in the new section and it was rife with problems, anything from little annoyances like doors that had to be slammed so hard to close properly that the noise would wake you up in the middle of the night, an energy saving "feature" that I predict will eventually be smashed to pieces by a patron with less patience than us combined with a few too many drinks, to toilets that leaked out the bottom onto the floor and bathtubs that were coated with brown gunk after you drained them. Staff tried their best, moving us to another room, but there are still a lot of bugs to be ironed out. But that's not what knocked it down. The rest of the resort's more mature features - their restaurants, their entertainment, their shopping, was average. We ate one meal out of their signature a la carte restaurants (that would have been their new one, El Olivo) that left us walking out with big smiles on our faces. The rest were mediocre at best and we tried every one of their restaurants at least once. The grounds are lovely if a bit claustrophobic. You spend a lot of time walking between buildings, kind of like being in Manhattan with beautiful landscaping. Staff are pleasant and helpful, drinks are plentiful and they have no problems filling up a thermos for you to take to the beach or back to the room. The beach and the weather were perfect 10's. You did have to get up pretty early in the morning (we're talking at the beach before 7am to get a spot 3 or 4 rows back) but since I'm an early riser anyway that wasn't a problem. Warm, plenty of sunshine, great beach, waves rolling in, all in all it was heavenly. If you want to talk relative value this resort would easily rate 5 stars just based on what you get for your money. However I have to rate it based on my experience and I spent far too much time getting problems fixed and not enough time relaxing and enjoying all of the beauty Punta Cana has to offer. I gave a pretty detailed account of my experiences, along with a ton of pictures and detailed room information, in the Punta Cana forums. With a bit of looking around you can find it if you want more info.More
Kei P, Cumming, Georgia
Amazing Resort - everything you want - great value
Have been to a number of places but my wife and I both love this resort. We were in Punta Cana last year in December as well and stayed at the Esmeralda, which is equally good if you are with kids. For adults I would strongly recommend Ambar. We returned yesterday and I cannot say that any day of the 8 that we stayed for was not filled with excitement. We were travelling with another couple, friends of ours. The property is very well maintained. The gardens all around are immaculate. The new Ambar which opened up on November 3rd is truly upscale. Loved the white patio furniture just outside the Lobby. the drinks are all premium drinks with no extra charges. The service is fantastic and so was the food. There is a different theme for the buffet every day. We had emailed our preferences for the A La Carte reservations which were ready at check in. I really don't know what more to expect from a resort.More
GaryA1957, Waterloo, Canada
Not a very good first impression
We just returned from this resort and were disappointed at our experience there. We travel each year at this same time and decided to try Dominican because we haven't been there before. The Bahia was highly recommended by friends and family, but our experience was not that enjoyable. We arrived Saturday afternoon 2pm and was told our room was not ready. We found the staff to be rude and not very helpful. They told us it would be ready in one hour. Ok, so we understand cleaning staff maybe was behind and that an hour was ok to wait for our room. Edward told us to wait "over there" and he would find us when room was ready. We didn't want to venture too far .At 315 we approached the front desk and were noticing a few unhappy guests were starting to form in front of the desk/staff. Edward was no where to be found. We then asked another staff member about our room and was told it's not ready. It would be an hour.. So we didn't get any wrist bands or anymore information. We decided to check out the resort but not go too far from lobby incase they called us. Of course still in our jeans, sweating in the 32degrees heat, we walked over to check out pool and amenities . We did find out our room number so decided to go over and check out that area and what the hold up was. When we approached 83 block we were surprised to see caution tape up and a man standing blocking the entrance. He told us we can't go in. "He had a good reason ". We asked why and he just repeated same comment. We walked away and I thought someone had died or there was an accident. We headed back to lobby, now 430. No further ahead but overheard the other disgruntled guests that no rooms were ready in block 83 because it wasn't completed.! We found out that the construction company didn't release hotel until 3pm and they were still trying to put things together. We were now getting upset because they didn't tell us the truth, they weren't upfront with us and just kept putting us off. If we would have known, we could have changed our clothes and start to enjoy holiday but we were patiently waiting to get our room. We finally got into our room at 630! And if they considered that ready, they were wrong. We had No toilet paper/ Kleenex, no towels, there was drywall dust everywhere. The mirrors had splattered with paint and drywall residue. It smelt like fresh drywall and paint. We tried to locate the staff in the hall way and a staff member was rude and told me she didn't speak any English but came to our room to scrape the drywall paint off the glass and mirrors and get paper products. Overall the resort was well manicured,and clean. Us we just had a bad first impression and it went downhill from there. The hallways was very noisy and the slamming of doors was heard all through the night. You could hear everythingMore
Deniseleclair, Barrie, Canada
Nice stay but guest services could use some improvements
We stayed at the Bahia principe Ambar 1 in Punta Cana in Nov 2014 and had a pretty good stay. The Ambar is an adults only section with more "luxury" amenities. U The good: - The resort is basically 4 or 5 resorts side by side and a new Ambar 2 had just opened up a week ago. We were offered to stay there but declined given it was farther from beach. Ambar 1 ended up being a little too quiet as activities were apparently diverted to the newer section. It is always beautiful & incredibly clean with immaculate grounds keeping by very hard working maintenance staff. - Transportation between the different resorts for visiting is easy as there are golf like carts passing by every 5 mins. - The room was nice (ours was building 69), comfortable and quiet as it was far enough from the lobby although the walls are paper thin. The rooms are bit too dark even with all lights on. Towel service is a bit choppy as they don't seem to get replaced at same time as room is cleaned. - The food selection is good enough and has something for everyone. The buffet area could be a little bigger to accommodate large crowds. The opening hours however are not early enough since on day of arrival we had to wait quite a while and hadn't had lunch. The "needs improvement": - Overall service was definitely a notch below in comparison to other all-inclusives we have stayed at (ie iberostars). Buffet often had no plates or glasses or had empty food dishes requiring you to wait around. Waiter service was not prompt enough and they didn't come around very often. You would often sit a table with incomplete cutlery and then have to wait for it. An item you requested with arrive sometimes half-way during your meal. They did sometimes remove plates however without asking and taking away items you were not finished with! At the pool, a waitress only came by once during a 7 day stay! You could stand in line at a bar only to be told it is closed or out of something. Towel exchange later in the day was sometimes out of clean towels until next day. Note: we were told by guests who come often that the opening of the new Ambar 2 was perhaps impacting service levels as more staff was being diverted there instead. - Other than select staff at the front desk, remaining staff struggled with basic functional English skills. Ordering basics like drinks etc took time but we managed through it. - You need to get up very early to have any shot of "reserving" chairs at either the beach or the pool (despite signs saying no reserving). This is an annoying "stress" while on vacation. And if you hovered too close to someone else's "reserved spot" for an iota of shade, people got territorial but this was difficult to avoid as the beach is very full. This is perhaps due further to the large number of people at the resort or incremental people coming from Ambar 2 now. - Booking dinners at the restaurants is a very lengthy and tiring experience requiring people to line up for over an hour at 3 guest service desks to find spots. You are told there are limited spots yet once there, the restaurants appear oddly empty. - Getting to the hotel upon arrival took longer than usual. There is a line at the airport to find out which bus takes you to your hotel, then the bus waits to fill up. The bus brings you to the Bavaro resort where you get off to wait for carts to bring you to Ambar. Guests shove luggage onto carts then clamour to jump on themselves. Ambar guests should be brought there directly especially if "luxury". Then you are brought into a room for a group check-in. This process takes a few hours and is much longer than other places we've been to. The "not so cool": - Be wary of an envelope slipped under your door telling you you've won a prize. It's basically a promotional scheme to sell you a time share type of deal. You are carted off to another location with many sales pitches going on simultaneously where you are met with 3 sequential sets of people who are increasingly pushy in selling to you. The last guy "quality control" was just simply not nice! For your 2 hours of time you get a beach bag and some towels. Time better spent if you wish to do something else. All in all, a nice stay with great weather but this resort could use some firming up on its guest servicing. Some general information on Punta Cana (not hotel): - Overall if felt like there was a lot more waiting time here from beginning to end than in other Carribean places. There are always a lot of lines and some people said this was much more than other times they had visited - Upon departure at airport, there were very long waiting lines to check in to flight, then again at security and again at "immigration" ; all perhaps due to the volume of people. For travelers who are either elderly or disabled, please consider getting wheelchair service as the waiting times are incredibly long and areas are not air-conditioned either.More
Soniaje, Montreal, Canada
Excelent place to rest and refill our energy!
I love the place! we went there on august... a little late for the review but didnt have time with life going so fast! so the hotel is : Clean a-1 service a-1 drinks we stayed at the ambar section quiet, no kids, cleanest place ive seen in a long time! first time ive seen employe never ask for tips!? that a sign of a great place. forget de bad comments and just enjoy your vacation!More
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