This place has mountain views, a beach on the doorstep, and a great choice of pools and restaurants.
Locations don’t get much more dramatic than this. One side of the hotel looks out to Los Ajaches mountain range, the other has panoramic views across the Atlantic. Plus the beach is around 10 minutes away on foot.
Within the hotel grounds you’ll find 4 pools in total, a trio of big ones and 1 just for kids. Plus, there are 4 restaurants. Activities are covered with tennis courts and hiking trails.
TripAdvisor Traveller Rating
Based On 6416 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. 24-hour snacks. Dinner in the international buffet, pizzeria, Mexican or Oriental restaurants.
Unlimited local alcoholic and non-alcoholic beverages including beer, wine and spirits 10.00-23.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
3 outdoor pools
With towels, parasols, sunbeds and sun terrace.
International buffet restaurant
Offering breakfast, lunch, dinner with show cooking stations.
Evening entertainment programme
Live music and shows on selected nights.
Rooms ► View all
Twin Room with Balcony or Terrace
These bright twin rooms are simply furnished with all your holiday needs in mind. With room for up to 4, you’ll find a double sofa- bed in the bedroom. There’s a balcony or terrace for that bit of extra space outside. You’ll also have a TV and minibar*.
Twin Room with Sea View and Balcony or Terrace
TripAdvisor Reviews Show more reviews »
Great Hotel and friendly Staff
Just returned from a week at this hotel. The hotel is really good from arrival to departure. We went for Royal Elite and i would highly recommend it. The rooms were fantastic and the whole package was really good. The RE lounges where you help yourself to the bar, brilliant ! The choice of restaurants is good. We used the RE for breakfast and evening meals. We hardly queued for anything which is a first for me and a credit to the hard working staff. The pools were good and clean, never too busy. We always got sunbeds even after a late breakfast. We used the gym and the spa, all good. The evening entertainment wasn't up to much for older kids. The theatre wasn't big enough so we never got in. The hotel position is good and taxi's are cheap so use them to get around. We would use this hotel again. Top Tip, get a taxi from the airport, only 25 mins, the coach took us 1 1/2 hours !! ( 10 drop offs before ours ) Taxi to Playa blanca less than 4 euros. More
Very good all inclusive hotel
We have just returned from the Sandos Papagayo and recommend it to families. We had upgraded on booking to a Royal Elite Superior Sea View room which was excellent. The room has been renovated, was modern and very clean. The sofa bed was fine for our 16 year old son. The minibar was well stocked on arrival and once emptied had complimentary water each day in it. We used the Royal Elite Restaurant for breakfast and dinner. It was quieter, smaller and cooler than the main restaurant with a good choice of food, much cooked on big grills in front of you. Lunch was in the main restaurant which was busy at main times with the odd queue for cooked as you waited food. My only complaint would be that there could have been more variety in the food choice with perhaps a theme for each night. The Royal Elite Bar was great - branded drinks instead of local - and great views from the terrace. We had no problems getting sunbeds each day even though I wanted some shade as I burn easily. The gym was good but not air conditioned so using it in the morning was best. By mid afternoon, it was Bikram Gym! The Spa was very good and the staff friendly. The location is not great in that there is not much to do outside in the locality of the hotel. The highlight was the fitness programme with Odonis and Theresa. They made you work during the class and were very accommodating to what we wanted - one day, we did yoga on Papagayo beach. I have returned home much more flexible than when I went.More
Still very good after a two year break.
Recently returned after a week long break with a group of friends some of whom had not stayed at the hotel previously. We were hoping that the quality and facilities had not diminished in the two yer gap since we were last here,for the most part that was the case. On this occasion we had to travel at the start of the school holidays and as expected there were a lot more families in attendance. The layout of the pool areas allows seperate areas for families and adults with respective pools in both. This is the same for some of the bars within thehotel also and both worked well. The staff in the main were friendly and helpful throughout. The food choice and quality as on our previous visit was excellent with numerous choices available at every meal. There are numerous bar areas which on occasion were busy as expected but didn,t cause too much of a problem. The only complaints I had was the lack of International brands available in the AI package, on our previous visit there were more available to sample.Also the 3 euro/day charge for the room safe I thought was a thing of the past with our recent hotels providing this free of charge. We had a note and gift waiting in our room on arrival welcoming us for a second visit which was a nice touch from the hotel Management. The rooms had been recently refurbished and were clean and well equipped with BBC and ITV channels on the TV. All in all another good week in this Hotel.More
Lovely friendly hotel
I cannot fault this hotel, from booking in everything was lovely. Our room was a really good size for 3 of us, would like 3 proper beds but the double pull out was nice. The food was really nice, great choice every meal time, snack bars were filled all the time and plenty of choice. The animation team were excellent, always had a lot of entertainment going on throughout the day, the evening entertainment was great, female singer from South Africa was amazing. I can't fault this hotel and will be back again in the next few years.More
Great expectations...............but a bit.disappointing!!
Everyone has different experiences so I can only tell it from my perspective. I stayed here with my wife and daughter for a week all inclusive I think it's only fair to start with the positives. On first appearance the hotel looked impressive and clean. There were lots of certificates behind the reception which the hotel had been awarded previously so everything seem to bode well! The room was very clean and bright and the beds were comfortable and we had a good view overlooking the sea and hotel complex so everything on that front was very pleasing. We managed to get sunbeds everyday by the main pool but it you wanted to pick a specific spot you needed to stay on them until 9am otherwise towels were removed which I though was pretty fair. We only ate in the main restaurant and the Italian restaurant. There were different fish and meat choices everyday and there was always fresh fruit available. The quality of thefood was good. The entertainment was ok and the Animation Team were very active and made a real effort when they put on their shows. Drinks and food were available 24 hours around the hotel as stated. Now the negatives. The hotel was a bit further outside of Playa Blanca than were expecting and although there was a courtesy bus this would was limited to certain times and I think the last one left at 6pm. We only provided with one bottle of water in the room which was their on our arrival. The fridge in the room wasn't very clean and there was supposed to be a mini bar (which was chargeable) but we never saw anything in it!! The pool area wasn't particularly clean and the pools had black particles floating in it. I did mention it two one of the 'SOS' people who replied in Spanish but did mention the word mechanic so I thought maybe they would clean the pool out but unfortunately they didn't so it stayed that way for the week! In the restaurant as the week got hotter we noticed that flies were getting in and onto the food! There was no air conditioning in the main restaurant. Some of the cups, plates, glasses, etc were not cleaned properly and sometimes the cold water dispensers were empty. There were cold plates next to the hot food and hot plates next to the cold food!! The pool bar and snack bar opened at 11 and 11.15 which we thought was a bit late. There were water dispensers around the hotel but often there were empty or the water wasn't chilled. Although the hotel was located next to a beach it wasn't a beach for sunbathers as it was very rocky (but was clean). We have stayed in better 4* accommodation so we will not be returning.More
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Items marked with * incur extra charges which are payable locally