When it comes to sea views, this hotel doesn’t miss a trick – the 2 pools and themed restaurant soak them up.
This hotel is in a quiet spot with a mini-beach a few steps away. The courtesy bus makes regular trips to Playa de las Americas – and from there it’s a 5-minute walk to Siam Park, Tenerife’s famous waterpark.
The 2 big pools really make the most of the sea views. One of the pools is an infinity number, too. On the food front, there’s a buffet restaurant plus a snack bar that changes to a themed place at night.
TripAdvisor Traveller Rating
Based On 3086 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board buffet meals. Snacks.
Local alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
This pool hosts all the water activity sports, plus there's a water fountain at the edge. It's heated in winter, too.
Playa buffet restaurant
The buffet restaurant offers Continental breakfast, lunch and snacks, also includes a self-service drinks counter. Themed dinners are put on in the evening.
RiuFit fitness classes
Join in our classes to keep up your fitness regime whilst you're away.
Rooms ► View all
1 Bedroom Family Room with Limited Sea View and Balcony or Terrace
These family rooms come with a lounge area and a balcony or terrace for some additional space.
Main Building Twin Room with Balcony or Terrace
These rooms include air-conditioning and a balcony or terrace for some extra space.
TripAdvisor Reviews Show more reviews »
Not 4 star standard
This resort does provide good family entertainment and is very clean , however the standard of the rooms are poor. Rooms are very old fashioned and tired . My son had to sleep on a camp bed rather than a sofa bed as we were expecting - please refer to the pictures i will post . The shower is very small so be warned as you may not fit in . The TV was a 1980's portable .I paid over £2k and did not expect such poor rooms. I have complained to Thompsons and awaiting a response.More
Definitely not 4 star!
Not been here long and am currently sitting in our room in D block, the room is big granted but so outdated it's unreal! Tv from about 1984, beds probably been there since before then! Drab, plain, boring room. Outside the pools look lovely and the animation team are pretty non stop, but again the outside is tired, too many broken tiles to count, majority of the sunbeds are dirty and broken and need replacing. The view out to sea is very nice, but no beach there, along the side of the hotel is a small man made cove, if it were in England you wouldn't let your dog on it! The hotel is in the middle of nowhere, literally 3 rank dirty old tat shops about 800yds away...shuttle buses run to Americas but only go at 10, 11 and 12:30 and last return is 18:30 so u can't even go out for the night and get the shuttle back. Cabs are €15-20 both ways. Unsure of how the hotel got its 4 star rating, it's not based on the quality of the fixtures and fittings itself. The Thomson Rep did say it may be being renovated in the future but that still wouldn't improve the area. We aren't snobs by any stretch of the imagination but expected a lot more from the Rui brand and the Thomson/First Choice 4 star rating. This is cutting it fine for a 3 star rating in my opinion. Something I will be taking up upon on return home. Would we return here, no is the answer. 6 more sleeps till we go home. Can't wait and that's really sad. More
We visited for a week mid August. I was aprehensive after reading a few reviews here, but we had a great time! We arrived after 8.30pm and were sent for dinner in the restaurant and then came back to check in. The staff were friendly and nothing was too much trouble. Our room was an excellent size 2 rooms with a bathroom and additional toilet. We had a terrace view which was great as it was lovely and cool on an afternoon away from the super hot sun. The pool area was nice 2 pools, the infinity pool and the family pool. Pool bar was close by and loved the self serve drinks, no queues. The snack bar was down the hill and served as speciality restaurant on an evening. Ususal choice of breads, burgers, cheese, ice creams and fruit. Perfect for us. The evening meals in the restaurant were great, lots of choice, although I think if we'd stayed for 2 weeks it may have become a bit samey. We opted for the local specials each night for a bit of variety. Evening entertainment was hit or miss, but you can't please everyone all he time. All in all a lovely hotel with great staff, yes rooms could do with a bit of updating, but I don't go on holiday to spend a lot of time in the room. It was kept spotless so that is far more important to me. More
Fantastic hotel, amazing views from balcony ( ask for pool view or sea view balcony ). Infinity pool views are outstanding ( kids pool as well). Staff are exceptional , nothing is to much trouble . Great choice of food in the restaurants and snack bars . All inclusive drinks include prosecco !!! Entertainment on every night for kids and adults of all ages, plus kids club . Family friendly hotel, free bus into las Americas and endless boat trips, September weather is also perfect -still out at pool till 7 pm with the heat. All in all 10 out of 10 Huge rooms all with balcony and sunloungersMore
The hotel has a lovely airy ambiance, and despite reviews about 'the odd' cracked tile, it exceeded our expectations and we would well recommend. What stood out for us was the quality of service, friendliness of staff and the good food. The dining room service is ran on rails, dirty plates whisked a way within seconds, lovely people all happy in their work. I could only have a couple of minor criticism but such is personal to me as other folks managed well enough I'm sure, I would have appreciated wi fi throughout the hotel 'in rooms', I don't mind paying for it, and also, the evening entertainment is a tad quiet for my liking albeit the animation staff are brill, I just feel that a more traditional nightclub in the basement after the kids club would have finished things off. Other than that, perfect break and I cannot compliment the hotel staff enough, indeed, for service and friendliness of staff, one of the best hotels ive stayed in.More
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