As first impressions go, this one’s up there. The lobby’s all wicker sofas, grand pillars and marble floors. And once you’ve made your way outdoors to the pools, you’ll realise it’s not just the inside that turns heads. We’re talking two lagoon-style numbers – linked by a waterfall – with fantastic sea views. Better yet, wander downhill for a minute or so and you’ll find a sandy beach. It’s not the biggest, granted, but it’ll more than do the trick for a change of scenery. Later on, when it’s time for food, there’s a buffet restaurant and a seafront à la carte – the latter comes with views of neighbouring La Gomera.
Based on 1133 reviews
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks.
Local alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
This pool hosts all the water activity sports. There's a life guard and the pool is heated in winter, plus a water fountain at the edge.
Offering Continental breakfast, lunch and snacks, also includes a self service drinks counter.
Riu daytime activity programme
Meet by the pool for a range activities. For example those who are interested in the local cuisine there are tortilla, paella and sangria demonstrations.
TripAdvisor Reviews Show more reviews »
Excellent hotel but
Third time of staying and the overall level of staff,food etc is second to none in its price slot. This time however we caught a Scandiavian company called The Blue Village which meant that at any time of day I Had between 3 and 10 children within a 3mtr radius of me. This was until 11 at night. Check before hand if this bothers you.More
Faultless but far away if you wants to like shops and bars
You can't fault any thing hotel very good,staff very friendly.reception very friendly and they will help you with any thing,food good but not very hot but lots of choice.there is Italian,Asian and Canary food you can book at reception but it's very cold where it's located by the sea and it's open all around and wind is very cold in March you will need Jacket or coat.but food is very good.room is very clean .we ask for higher floor in block A and pool side when booked and we got 6th floor and facing pool,sunny all day . Bar staff very friendly and cheerful . Entertainment not so good.You can use wi fi in Reception areas only and very cheap six euro for twelve hours.Thomson rep. was very helpfull and explain do and don't and where to go and how to go.there are some shops and super market 15 mins.walk steep behind the hotel or you can walk from front of the hotel.More
Rajdasskumar, Wolverhampton, United Kingdom
Good place to stay if you want to enjoy riding a motorcycle.
Good friendly quick service from all of the staff. The room we were in was D113 which did not have a view of the sea or garden. It was a large room with two large beds and a separate sitting room. It was very quiet. The balcony was large with a sun lounger on it they would bring another if requested. The sun was on this balcony for a large amount of the morning. There was two pools, one heated.plenty of food to eat and the speciality restaurant was good. The best hotel entertainment was the Beatles act which got the whole of the audience involved. The hotel is about a 10 min taxi ride to play las Americas and cost 17 to 20 euros each way. We hired a yamaha dragstar motorcycle and went over the mountain to the northern side taking in some breath taking scenery.More
shell e, Scunthorpe, United Kingdom
Lovely holiday & lovely hotel, Thomson rep awful
I travelled here with boyfriend back in October 2013, we were not disappointed. Very speedy check in and immediately before checking in we were asked to place luggage in the locked luggage room and go down for dinner. Admittedly there were very few tables available but as we had arrived around 8pm, this was probably understandable as it was in the middle of the dinner opening times! Food always very tasty and hot. Lots to choose from - one night there was fresh roast chicken being carved in front of you and the other night there was roast beef. Puddings very tasty and again lots to choose from. The all inclusive drinks are wonderful - cocktails etc. The bar staff by the main stairs leading to reception were very friendly. Our room was a family room - we didn't choose this it was just already selected when booking online with FIRST CHOICE. The room was very spacious and very clean - the duvet cover was not very appealing and dull but the beds were comfortable. We had a very large main bathroom and a smaller one with just a toilet and sink area by the front door. The only thing bad about our room was the view from the balcony - a block of flats. Considering we didn't pay for a sea view or anything we couldn't really grumble - we only went out there at night to pass time playing a game of cards Etc and it was quiet enough. The pool area is very nice - again not many sunbeds around but we always managed to get one. Considering this hotel has children the pool area isn't over crowded with children. Occasionally the mini club team would come by with a group of children but 99% of the time you didn't see them. The entertainment to be honest was very poor. When the singers/actors were not on stage they were sorting out the lights/adjusting them or getting dressed on stage. The room in which the entertainment was in it was very dark and under ground Almost. We saw two shows during the week we were there but wasn't interested in any more. The lobby/reception area is very nice also - clean and plenty of areas to sit. The reception area also has three or four souvenir shops in it so it's very handy considering the nearest shop is a good 15 minute walk away towards the back of the hotel grounds. The only bad thing about our holiday was our Thomson rep. Our shower unfortunately was not giving out much hot water and it took her a week to tell reception. The shower was fixed very quickly after we actually told reception, but the rep was very rude and even laughed at us when we had told her in the first instance. The rep gave off the impression she didn't want to be there. Overall a lovely holiday, very pleased with hotel - not so much Thomson, but would definitely return.More
charlotte_harding, Swindon, United Kingdom
Not as bad as some will say. Amazing staff.
I don't very often leave reviews but I thought that this hotel deserved an honest one as there seems to be a lot of negative reviews on here. Probably the worst thing about the hotel is the location, and that is only if you are not willing to get a bus (costs 2.50 euro). We got the bus to Los Christianos about 3 days out of 7 and it was very straight forward. The bus stop isn't far from the hotel. I would definitely suggest getting the bus rather than a taxi as on our first night we payed 20 euro's there and back to playa de las americas. The beach nearby is not really a beach, it has sand but near the water it is very rocky and doesn't look very clean. I would suggest taking a trip to Las Americas or Los Christianos for better beaches. The hotel itself is quite attractive and has 2 pools, 1 heated and 1 not heated. Both are lovely to swim in. The infinity pool looks beautiful especially at sunset. The staff throughout the whole hotel are AMAZING! From the reception staff to the entertainment team, they are all so helpful and welcoming. If you want to get any advice on the island then don't hesitate to ask them. The bar staff and waiting staff in the restaurants are also very friendly and polite and always treat you as an individual and remember your name! Also you can get as many free bottles of water from reception as you like. The rooms... Well if i'm honest i've experienced a lot nicer rooms. The good point is that they are cleaned every day and towels replaced. The bad points are that the furniture could do with updating and the beds were 2 singles pushed together ( although this is the case a lot in europe) over all the room was just ok but it didn't affect the enjoyment of our stay. The food was fine. I don't know what the people really expect that are saying it was terrible. There was something different every day. Honestly there was a lot of pork and veal which wasn't for us but there was always another option (chicken, fish etc.) The breakfast is pretty good too. Plenty of options so that there is something for everyone. Overall, I would definitely visit the hotel again but I would prefer to stay in Los Christianos as there is a nice big beach there and more restaurants/bars/shops. If you are looking for a relaxing week away with and endless supply of food and drink, friendly staff and some lovely weather, then I would recommend Riu Buena Vista!More
Francesca N, Leicester, United Kingdom
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