ClubHotel Riu Buena Vista

When it comes to sea views, this hotel doesn’t miss a trick – the 2 pools and themed restaurant soak them up.

This hotel is in a quiet spot with a mini-beach a few steps away. The courtesy bus makes regular trips to Playa de las Americas – and from there it’s a 5-minute walk to Siam Park, Tenerife’s famous waterpark.

The 2 big pools really make the most of the sea views. One of the pools is an infinity number, too. On the food front, there’s a buffet restaurant plus a snack bar that changes to a themed place at night.

TripAdvisor rating

Based on 1338 reviews

  • Official Rating
  • 4Buildings
  • 9Floors
  • 500Rooms
  • 10Lifts

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All Inclusive - Here's what you get

Food

Full Board buffet meals. Snacks.

Drink

Local alcoholic and non-alcoholic drinks, until 24.00.

Sports and Activities

All are included except where indicated.

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Facilities► View all

Outdoor pool

This pool hosts all the water activity sports. There's a life guard and the pool is heated in winter, plus a water fountain at the edge.

Buffet restaurant

Offering Continental breakfast, lunch and snacks, also includes a self service drinks counter.

Riu daytime activity programme

Meet by the pool for a range activities. For example those who are interested in the local cuisine there are tortilla, paella and sangria demonstrations.

Rooms ► View all

twin room with mountain view

Twin room with mountain view sleeps 2, with a mini-fridge.

twin room

Twin room sleeps up to 2 - can be sold as a single, with a mini-fridge.

TripAdvisor Reviews Show more reviews »

Nice hotel just a few bad points....

Just returned from a two week holiday at the hotel Buenavista. On arrival reception staff very friendly. It took us quite a while to find our room as we was quite far away on the 9th floor. after getting lost the receptionist came to help us and took our bags for us. Which was really nice. The rooms are very specious and we had a lovely view of the mountains in room B920. The bathroom was very big. Shower cubicle very small & the water temperature fluctuates from hot to cold. The bed consisted of two single beds pushed together. Beds are very uncomfortable. The maid service is absolutely brilliant. Bedding and towels changed daily. Now let's start with the pool area. To stay at this hotel you have to be an early bird as to get a sunbed you have to set your alarm for 7am. And if you don't stay with your towels until 8am they get left in a heap as the security guard takes them off. The pools are very nice but very dated with missing tiles. The entertainment team are fantastic as there is always something going on. I personally enjoyed the aqua gym. The location is very quiet but a short walk takes you into the little town with a few bars, restaurants and shops. The beach is about a 10 minute walk away. Very rocky so take some sea shoes with you. The hotel offer a free shuttle bus into las americas which you have to book the night before. The bars around the hotel aren't really scattered around enough, so if you go to the bottom pool you have to walk up hill to get drinks. Food is ok but does get very repetitive when you stay for 14 nights. Lots of pizzas, burgers and chips. The one good thing Is free bottled water from reception. I would definitely recommend Siam park and freebird gold. Babs the rep is very sales focused. She only wants to know you if you want to buy any excursions. Which I think is a poor service from Thomson. Definitely pay €50 if you have a late pick up to the airport because if not you have to pay €30 euros per person to keep your all inc band on. So you might as well keep your room on. The hotel need to invest in more sun beds. AND DONT WASTE YOUR MONEY ON THE WIFI!!!! It never worked for me and it's really slow! And just to add not many British. This hotel has a lot of german, French and Spanish guests. All in all good relaxing holiday just a few bad points. More

Nai87, Sheffield, United Kingdom

Fantastic Two Week Holiday

After reading some of the reviews on this hotel and being a young couple due to go here on our first holiday, we were very worried about what we were going find!! Needless to say, we shouldn't of been worried at all!! Fantastic hotel, staff, food and drink!! Unfortunately for us we had a six hour delay from manchester and ended up getting to the hotel at 4.45am. The receptionist that was waiting for us was lovely and got us checked in very quickly, showed us a map of the hotel and pointed us in the right direction to our room. We were given two bottles of water to take with us, a really nice touch as the bottled water from reception is unlimited and free!! Room card, a safe card (which also works as your second room key) and a towel card for each person. Our room was 625B. We got exactly what we booked, a mountain view room.. tv with sky sports and sports news, balcony facing the front of the hotel and the lift was close enough for us to roll out of bed on a morning and go straight down stairs! Our room was cleaned every single day and tidied very well! Clean towels and sheets daily, maids were always friendly and when one morning we had do not disturb on our door due to wanting a lie in, the same night we got a call from reception asking if everything was okay about if there was a preferred time we would like the maids to come! Fantastic!! We chose 10am so we would definitely be out of our room.. Pools were both lovely, the top pool is unheated but quiet, tended to be older people up there. Had a lovely view looking onto the sea. You couldn't reserve sun beds until gone 8am which was a nice touch, if you did and you did not stay with your towels they were removed and put in a heap! We chose to stay at the bottom heated pool, it had a jacuzzi and the entertainment during the day was based around this pool. When you check in you are given a towel card for each person, you can use these to get fresh towels whenever you like! Never found this at a hotel and thought it was a fantastic idea! We found no problem with the food, we always aimed to go for each meal quite early so it wasn't so busy! Personally I'm not a big cooked breakfast fan but my other half is and he loved the breakfasts! Lunch and dinner we found was always varied, always pasta, pizza and chips but at the other side it varied a lot, meatballs, stews, paella, lasagne, loads to chose from and not that repetitive if you don't always go for the same sort of thing!! Always fresh fruit and salads. Staff in the dining hall always lovely and friendly, always bringing out fresh trays of food even before they were cleared properly! Waiters asked if you would like water as soon as you sat down, and brought around champagne breakfast, lunch and dinner!! Nice touch! If its busy and you can't find a clean table, just ask a waiter and they will clear one for you straight away! Drinks during the day were fab, cocktails,mocktails, milkshakes,fizzy drinks, tea, coffee, the list goes on! The bar at the top pool was never so busy that you had to wait to get a drink, if it was a cocktail or mocktail then you had to be served, if it was just the fizzy drinks, beer or wine then you helped yourself! Always plenty of ice to cool down your drinks too. We found the entertainment on the second night. The entertainment teamwork very hard, or should I say... most of them work very hard!! Tarzan is hilarious, he is there 90% of the time and is just fantastic and you can tell he loves his job!! It must of been his days off on our last two days and we really missed seeing him around the pool side to make us laugh! The only thing I found annoying was being bothered about going to play bingo or being told i was lazy for having my head in a book rather than doing the aqua aerobics!! (by the same woman on the animation team every day!) The free bus into town was great too, you book your seats the night before and keep hold of your little ticket. We went into town twice, once for a look around and the second to go to Siam Park!! Definitely recommend siam park it is brilliant! Siam do not allow you to take in your own food and drink, but if you wrap a bottle of water in your bottom towel you tend to get away with it) If you get a twin ticket with Loro Parque it works out so much cheaper and two fantastic days out!!!!!!! The bust to Loro bus is different, it comes at 8am on the day you are going to Loro, but you can book an early breakfast so that you are not missing out. Checking out of the Club Hotel Riu Buena Vista brings us to our first and only problem. We were not due to be picked up until 7.00pm, but check out is 11am. Apparently, checking out means you also have your all inclusivity taken straight away from you, and your red bands taken off. We were asked if we wanted to pay 20 Euros per person for a blue band which meant we could still use the all inclusivity until we left the hotel. Absolutely ridiculous seems we had paid for 14 days all inclusive and actually, we only got 12 with our delay. In a panic and not really knowing what to do we said yes straight away, but after thinking about it this shouldn't of happened and was quite unfair. We met another couple who left the day before us and like us they checked out at 11am but weren't leaving the hotel until 4pm. Only difference was, they got to keep there red bands and not be charged any more money!! On asking babs our first choice rep, apparently this is what ''all inclusive'' means now.. so not only having to pay an extra 40 euros for us both to eat or drink during the day, we were only offered a couresty room for 30 minutes to grab a shower and get changed before we left! No way long enough for either my self or my partner. Top tip if you are having to check out at 11am but not leaving the hotel until night.. go down stairs the morning you are leaving and ask for your room to be carried on. This is an extra 50 euros for the day BUT you get to keep your room, and your red bands! Luckily for us, we had met a lovely couple who let us use there room which they had kept on! Over all we loved our holiday and stay at this Hotel, if it was a little further into the towns then we would definitely be returning!! Apart from the last day and the confusion surrounding the red/blue bands we had no problems at all and would definitely recommend this lovely,clean and friendly hotel!More

aimee-elena, north yorkshire

Fantastic Week at Rui Buena Vista!

My friend and I have just returned from a week's stay at the Clubhotel Riu Buena Vista and it was excellent from start to finish. We arrived about 8.30pm and prior to checking in, the friendly reception staff advised us to leave our luggage with them and head to the restaurant for some food so that we didn't miss out which was great. We had booked on all inclusive and although you did see much of the same food daily, there was so much choice and variety that you could easily mix and match throughout the week and everything was cooked wonderfully, often cooked fresh in front of you. The pool area was wonderful. The top infinity pool enabled a spectacular view out to sea, and the slightly smaller lower pool was great fun with water aerobics/zumba and water polo going on throughout the day. We often did other things off-site in the morning when it was cooler and would come back to the pool area after lunch. It was still very busy when we went but we never struggled to find 2 sunloungers together. Our rep Babs was extremely helpful and very thorough in her welcome talk. A highly professional and friendly lady, she made you feel very welcome as soon as you met her. Although Playa Paraiso itself is a small and quiet town, being on all inclusive meant that this was not an issue and we were fully aware of this before we booked. There is a local bus stop 5 minutes walk away where you can get to a variety of places. The staff are so friendly here but without being intrusive. The maids will always say hola to you every morning, as will the kitchen and reception staff. You can get free litre bottles of water from reception whenever you want which is handy to have in your room or even to have by the pool with you. Overall, I cannot make one single complaint about the hotel, the staff or Tenerife itself. I would happy revisit the Riu Buena Vista and would recommend it to everyoneMore

Sally H, Wrexham, United Kingdom

Two week holiday in Tenerife

As a family of four, with two teenagers one being 16 and the other 19, we had a fantastic time, the hotel was clean throughout and food and drink was plentiful.. We came on holiday to relax and to explore We spent some time around the pools, and we did get up to reserve our beds at 745 in the morning, and had to stay with them to 8 otherwise the security guard would take the towels which had been left by those who had gone. We did four excursions which we all enjoyed, and it broke the two weeks up that we stayed there, we also booked the bus the town which was a great day out. We've never been to Tenerife before, as we like to go somewhere different on each holiday but it was relaxing and most interesting.More

Kim H, Portsmouth, England, United Kingdom

A lovely hotel, very friendly staff and stunning views!

My partner and I just got back from staying at ClubHotel Riu Buena Vista for 7 nights/8 days. We booked it with an all-inclusive package deal, and upon arrival we were greeted with extremely friendly receptionists who explained the hotel map, where our room was, and said to leave our suitcases with her as they would be brought to our room. This was a lovely added touch, and meant that we could just go to our room and settle in before having to unpack! Food was, overall, very lovely. It is a 'serve-yourself' type thing. The amount of veal and rabbit (not my favourites) available in the restaurant was surprising - it was cooked nearly every night! However, I found lots of delicious alternatives, like beef stew, vegetables, pasta and sauce, freshly made pizza, and soup - of course finished with several scoops of ice cream! Breakfast, on the other hand, I did not like as much; the cooked breakfasts were very limited and the scrambled egg didn't taste very appetising! Having said this, the continental breakfast (available in a separate area of the main restaurant) was lovely, and included toast, croissants, muffins, pastries, pancakes, lots of different fruits, and cereals. Cocktail-wise, we had a whale of a time! We worked out we must have consumed about £200-worth of Mojitos during our 8 days at the hotel, so definitely got our moneys-worth! The main pool bar is open all day and evening through to midnight, and serves a variety of different cocktails, mocktails, milkshakes and has a coffee and fizzy drink machine right next to it, too. Let's just say we never went thirsty!!! The two pools were very lovely. The smaller pool was definitely busier, so we tended to sunbathe near the bigger top pool and swam solely in the bigger pool too. Reserving a sun lounger can be tricky if you like a lie-in, however we just went down to the pool at about 8:15 every morning, and easily found sun loungers. The room we stayed in was great. In fact, it was more like an apartment! With a lounge, separate toilet room, balcony, twin bedroom and large en-suite, it was very spacious and relaxing (however the beds were a tiny bit creaky/uncomfortable - but we got used to that after the first couple of nights!). The room came with a free-of-charge safety deposit box too, which we used a lot. The maids are very friendly, and tidied/cleaned our room very well. As for some people saying the hotel is too 'remote', I completely disagree! We got the local bus to the local market on a Thursday, and the bus was 4.70 euros for two of us, but it only took about 15 minutes to get into town - not long at all. The receptionist staff were very helpful with bus-routes and directions - all you have to do is ask. The hotel also supply a free-of-charge shuttle bus to particular attractions around the area (we took the shuttle bus to Siam Park, a nearby water park, which only took about 15 minutes.) A bonus about the hotel is that they gave out free water at any time on any day. You were not limited to one bottle per day, so we usually asked for three bottles and kept two in the fridge in our room to keep them cold. Overall, a fantastic holiday with lots of 32-degree sun, refreshments, food, laughs, very welcoming staff and we would love to go back there. Definitely recommended to any families, couples or groups of friends wanting a break in Tenerife!More

JasminMK, Milton Keynes, United Kingdom

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