When it comes to sea views, this hotel doesn’t miss a trick – the 2 pools and themed restaurant soak them up.
This hotel is in a quiet spot with a mini-beach a few steps away. The courtesy bus makes regular trips to Playa de las Americas – and from there it’s a 5-minute walk to Siam Park, Tenerife’s famous waterpark.
The 2 big pools really make the most of the sea views. One of the pools is an infinity number, too. On the food front, there’s a buffet restaurant plus a snack bar that changes to a themed place at night.
TripAdvisor Traveller Rating
Based On 1772 reviews
- Official Rating
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks.
Local alcoholic and non-alcoholic drinks, until 24.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
This pool hosts all the water activity sports. There's a life guard and the pool is heated in winter, plus a water fountain at the edge.
The buffet restaurant offers Continental breakfast, lunch and snacks, also includes a self-service drinks counter.
Riu daytime activity programme
Meet by the pool for a range activities. For example those who are interested in the local cuisine there are tortilla, paella and sangria demonstrations.
Rooms ► View all
With yellow walls and tiled flooring, the twin room sleeps up to two. It comes complete with mini-fridge, TV and enough space for a cot. It can also be sold as a single.
twin room with mountain view
With yellow walls and tiled flooring, the twin room sleeps up to two. It comes complete with mini-fridge, TV and enough space for a cot. Outside on the balcony or terrace, you have a mountain view.
TripAdvisor Traveller Reviews Show more reviews »
I loved my stay at the hotel. Check in was quick and the room was ready within half an hour. We were in a family room, and it was lovely. 2 bathrooms, one with a shower and bath. There were 4 beds, 2 in one room, 2 in the other. Balcony space was great. Plenty of room to dry towels and relax. The pools are luxury. Both have mini...jacuzzi like sunbeds in the pools with bubbles. The bottom pool, note, is where most of the activities go on, and also note that you only can play with balls in the bottom one. Lilos can be used in both. Not too deep either. There are 3 bars, one near the pool, one on the floor below (note this is open in the evenings) and the final one where the entertainment is. I didn't check it out, but from what my family said, was mixed. Depends what you like. The alcohol is weaker than normal, for obvious reasons. Though a couple are stronger than others. Drinks are lovely and something for everyone. Restaurants: Amazing. Lovely range in the main one, Gomera. Do special things sometimes too. There's a continental one too, which is mostly a snack one and for littler meals throughout the day. Turns into a themed restaurant in the evenings. Just a quick note: wifi is money, and price varies for how long you want it. For example, I paid â¬20 for 7 days. Also, you can take waters up, just ask at reception. All the staff are bright, and helpful. They were just perfect. And if you want a bottle of prezzeco (is that how you spell it?) you can that up to your room too. Overall thoroughly enjoyed the day, and would return next year. More
Nice hotel, shame about the pools
We stayed here from 6th Aug 2015 for 2 weeks having stayed in the Riu chain of hotels elsewhere, we chose this hotel as we like Riu, the pools were large and the hotel was away from the hustle and noise of more populated areas. We arrived around 10:30pm, check in was quick and a late dinner had been arranged for the late arrivals. A party of 5 we had two family rooms next to each other in block B. Both rooms were spotless and spacious. The furniture is clean and functional but dated with damaged table legs etc but new art work on the walls made a pleasant environment. Rooms are cleaned thoroughly every day. We had one day where our room wasn't cleaned and didn't find this out until 6:45 at night, when I reported this to reception I unfortunately found the only grumpy rude member of staff in the entire hotel. Apparently having a do not disturb sign on for 2 hours in the afternoon while my toddler slept meant no room service for us. In a 4 star hotel I was disappointed at his reaction, I know housekeeping are still around at this time and while I certainly didn't expect a room clean, an offer to empty the bins would have helped. However we made an arrangement with reception that our room would be available to clean between 10am and 2pm every day which worked well - worth arranging if you have a young family who need to nap or take time out from the sun in an afternoon. The hotel is spotless and with the exception of grumpy reception man we found all staff to be polite, friendly, helpful and fond of children which was lovely. Our disappointment was with the pools and pool area as they were dirty. The pools are ok but in need of repair with tiles missing and a white bandage tied around the sharp pointy end of the metal rail leading into the water on the top pool. There are black flecks in the water where the grime has come away from the dirty grouting. Whatever chemicals are used in the pool are in such high concentration I could only use the pool with goggles on, or spend the entire day with sensitive, sore, red puffy eyes. The same for my partner and mother. The area is swept and mopped around the beds each evening but the beds aren't moved, so you have cigarette butts, straws and yesterday's sticky spilt chocolate milkshake attracting ants under the beds. In other Rius I've stayed in all beds are stacked each night and the entire area scrubbed. No idea why this couldn't be done here. Yes there are a lot of beds but there are a lot of staff and it lets the hotel down. As with other reviews to get beds you really need to head down around 7am, with a 2 year old who gets up at 6 this worked for us and we were generally in the pools playing by 8:30. What was disappointing was the number of beds reserved but not used until 4pm, if the hotel found a way of stopping this it would make availability much better. There were also families reserving beds, heading off to Siam park for the day then heading back to the pool at 6pm which struck me as rather selfish. The mini disco for kids is very early, around 4:30 and the only evening entertainment for them was kids karaoke which entertained a handful of kids and board the pants off the majority. The pools are generally full of excited children, lots of inflatables and the odd parent being used as a climbing frame. When we needed to call out a doctor for our son reception were very helpful, she arrived within 40 minutes and 50 euros later we had a prescription for antibiotics. The food is lovely and while it is repeated there is enough variety to provide a range over 2 weeks. If you like something different every day then all inclusive may not be for you. The top dining area is much calmer and quieter than the main hall. Tables are set for 2 up to about 8 and the staff will arrange larger tables for you if you are a big group. They will politely ask you to move if you are a party of 2 and sit at a table for 5, which is reasonable but didn't go down well with some guests. Checkout is 11am and we weren't due to leave until 8pm. We couldn't book a late checkout as the hotel was full. We did however get a half hour curtesy room later in the day to shower and change, and charge up the iPads ready for the journey back. At checkout they tried to cut off our bands but my partner simply refused and they didn't push the matter. Pros: spotless hotel, spacious and in a quiet area, self serve drinks areas and bottles of prosecco available to take up to your room in an evening. Good bus service to other areas of the island. Really really really nice cakes. Cons: manky pool area which lets down the hotel. More
Fantastic ,Friendly hotel!!
This is a large hotel with 1200 staff. Different people from UK, Spain, Germany etc. Hotel was kept immaculate at all times of day. The pools were clean and great for the kids as its open 12 hours a day. Jacuzzi beds within pool were a nice touch! Kids clubs we didnt use as our kids enjoyed the pool however there's no English team for the kids so it was very focused on the spainish speaking children. I was disappointed the shop within the hotel didnt take card payments as our money was on a Thomson Money Mastercard,however there was a cashpoint available. The selection of food was outstanding!! Overall we loved it here and would certainly go back ! More
Don't tend to leave reviews but felt had to for this trip as so good
Arrived with a sense of trepidation but from the first moment to the last the hotel and staff exceeded expectations. The food was excellent throughout the week with a wide variety of selection and choice. The entire resort was kept spotless and well maintained. Our group of seven ranged from 12 to 86 - and all loved the place. Would highly recommend and would definitely go back - which is the best recommendation I can give.More
MPG2705, Nottingham, United Kingdom
Boring as hell
I suppose if you want a quiet relaxing holiday with literally nothing to entertain you then this hotel is perfect as the food and pools and amazing. sadly for us and our family no such luck and with the location being a 15 euro cab ride away from Fanabe beach it proved quite expensive to venture out, especially as we had paid for all inclusive. The bar tenders and great but as for the rest (especially reception staff) a word of warning unless your Spanish you are definitely treated as a second class citizen and as is the norm left in limbo when checking out as they offer no late check out and not food coverage!!! Not for us but it all depends on what you are looking forMore
Things To Do► View all
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