ClubHotel Riu Buena Vista

When it comes to sea views, this hotel doesn’t miss a trick – the 2 pools and themed restaurant soak them up.

This hotel is in a quiet spot with a mini-beach a few steps away. The courtesy bus makes regular trips to Playa de las Americas – and from there it’s a 5-minute walk to Siam Park, Tenerife’s famous waterpark.

The 2 big pools really make the most of the sea views. One of the pools is an infinity number, too. On the food front, there’s a buffet restaurant plus a snack bar that changes to a themed place at night.

TripAdvisor rating

Based on 1384 reviews

  • Official Rating
  • 4Buildings
  • 9Floors
  • 500Rooms
  • 10Lifts

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All Inclusive - Here's what you get

Food

Full Board buffet meals. Snacks.

Drink

Local alcoholic and non-alcoholic drinks, until 24.00.

Sports and Activities

All are included except where indicated.

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Facilities► View all

Outdoor pool

This pool hosts all the water activity sports. There's a life guard and the pool is heated in winter, plus a water fountain at the edge.

Buffet restaurant

Offering Continental breakfast, lunch and snacks, also includes a self service drinks counter.

Riu daytime activity programme

Meet by the pool for a range activities. For example those who are interested in the local cuisine there are tortilla, paella and sangria demonstrations.

Rooms ► View all

twin room with mountain view

Twin room with mountain view sleeps 2, with a mini-fridge.

twin room

Twin room sleeps up to 2 - can be sold as a single, with a mini-fridge.

TripAdvisor Reviews Show more reviews »

Perfect for family holidays

Stayed there for a week with kids (3 and 1 1/2 years old). Very spacious rooms, simple yet very nice (you don't fear that your kids will destroy everything). Super service-minded staff, specially in restaurant and cleaning personel. They were friendly with the kids without being annoying with them (the kids certainly love the lolly pops that these people pulled out of the pocket once in a while, one could argue as a parent that it can be a bit annoying when it happens before dinner). I personally get tired of the buffet restaurants after 2-3 days, but this one had a good selection. In addition, one could eat in a second restaurant (not the main) prior reservation, where they had "theme" nights as Asian, Italian, Canarian. The downside: nothing to do in the surrounding area. So it is not really the best hotel if one wants to have a bit of city life too. Otherwise it's great. I would definitely come back.More

GiseleF84, Copenhagen, Denmark

Generally good - depends what you want

Reception We arrived at Riu Buena Vista in the early hours of the morning to a very warm and friendly welcome from Carlos. Check in was quick and painless (however it was particularly quiet). We didn't have many dealings with reception but those we did have were very efficient. I had previously contacted the hotel to request a room close to the lift and amenities having broken my ankle. My request had been granted and we had a fabulous room on the 5th Floor - B503 which was literally feet from the lift. Rooms We had a family room (I don't recall why I requested this as there were only the two of us) which had a large balcony with 1 sunbed and, 2 chairs and a table. That said we received a call from reception a couple of days later and I am sure that if we had requested anything further then it would have been granted. The other bonus was an extra cloakroom and toilet which was real bonus when getting ready in the evenings and the first time I have ever come across this. There was 2 double beds (together) with a sofa bed and put you up in the adjoining room. The beds were rather firm but comfortable enough. You could request extra pillows etc if you needed them. The wardrobe had plenty of hanging space and a couple of shelves. There was a room safe and air conditioning (no extra charge). My only criticism would be the lack of drawers. We had those in the bedside table but that was it. Bathroom The main bathroom was spacious and included a large bath, basin and separate shower and toilet. The lighting was good, the hairdryer efficient and a large mirror. Toiletries were in sachets and included soap, shampoo and shower gel. They were ok but unlike other hotels I wouldn't rely on them as the sachets are rather messy to use daily. As previously mentioned there was also a separate toilet with basin and another large mirror. Restaurants There is a main restaurant and a theme restaurant. The theme restaurant is the same location overlooking the sea but alternates between Italian and Mediterranean. Main Restaurant This is the typical buffet restaurant. We couldn't fault the food. There was a great variety at all sittings. It always amazes me that people say the food is repetitive. If you are going to put a bit of everything on your plate every day then yes it will be, however if you eat as you do at home then you will be pleasantly surprised. Themed Restaurant We used this just the once but to be fair you may as well stay in the main restaurant as the food is the same buffet food. It seems a romantic location but (and families please don't take offence) this is a family hotel and most of the tables had small children/babies which were constantly being checked, Also as many of them were in push chairs these seemed to take up those tables on the periphery as there was more space. (Just something to bear in mind). The Bars We mostly used the pool bar. There is self service coffee, soft drinks, lager around the hotel. The bar however serves excellent quality drinks, some are branded but most are local (we couldn't tell the difference to be fair). Cocktails and mocktails were mostly pre-prepared, slush puppy style and were lovely. You could of course ask for them to be made up. I regularly asked for baileys and amaretto, lovely. There is a further bar in the large lounge however this only opens in the evenings. The pools There were 3, a children's paddling pool, an upper and lower pool. The setting was lovely. The lower pool was mostly used for the entertainment. Toilets and towel swap area was adjacent to these. Pool Area Well there are plenty of sun beds and parasols but to be fair this was probably to it's detriment in some ways. The sun beds were crammed in. There were children running around everywhere (as they do). Although the pools were cleaned the surrounding area, beds and parasol bases could really have done with a good hose down. They tended to be rather grubby looking and sadly often smelled of vomit, we decided this was probably spilled sugary and milky drinks that had dried. There were also a lot of flies (no mosquitoes). Staff The staff was exemplary. You will notice Pasquale who often bursts into Nessun Dorma or similar (and really should have been on the stage). All were friendly and efficient even our maid Doly went above and beyond. We had left her a tip but she said "really, I am just doing my job". How refreshing. Entertainment The animation team work very hard to get people involved during the day. They don't pester you and often set little scenes around the resort, from bay watch rescuing one of the team who had snook in among the aqua gym to pirates in the lower pool. They are very good. I can't comment on the evening entertainment. We tended to sit outside by the pool bar. Overall. Most people we met were very happy with the hotel. I think we have become rather spoilt lately an perhaps our expectations had been a little higher. That said for a week or 2 in the sun it is good value for money.More

runicmaid, Lancaster

Very Good Holiday

Just returned from RIU Buena Vista Hotel we had a very pleasant stay. All the rooms as far as I new were family rooms a bedroom and sitting room big bathroom with toilet and a separate toilet very large balconies with table and chairs and sun beds. The food was very good and a good variety breakfast lunch and dinner. The swimming pools were very large with plenty of sun beds me and my husband always managed to get one at 8.30. There were people going down in the dark at 7.30 in the morning to put towels on the beds and sitting there until 8.00 until the pool was open. these people are very sad if that is what there holiday exists of. If you put towels on the bed in October you get morning dew then your towels are soaking wet and you have to change them this pushes the cost up of the hotels because they have to be washed. The hotel is rather remote buy you can walk up and down the hilly beach path to playa paraiso there are a few bars and shops (becarefull of prices) the bars all are in a need of a refurbishment The Horseshoe bar is the best. There is a free bus into Playa de las Americas but it drops you off on the outskirts which is a bit of a walk into the centre. The hotel is not for disable there is a lot of walking if you are in the rooms away from main hotel where you get facilities drinks etc. unless you go to the Theme Restaurant But we were in B812 that it is the main block with no problem The entainment is very good mostly with staff that work at the hotel. Always a singer in the main entaInment with people dancing. In all it is a very good hotel. The only complaint was why do people have to make so much noise when they go to bed with there high heel shoes (TAKE THEM OFF)More

englandmartin, england

Would be amazing apart from understanding of reception staff wheb travelling with an infant

I stayed at this hotel with my mother and 4month old baby. Was amazed when we arrive as the hotel looked much nicer than expected. From reading previous reviews I thought this was a lot more remote than it actually was but a short walk past the beach are a few bars (lovely to walk after evening meal). The food was not up to the same standard as the riu hotel I stayed in June, not as much seafood but more than acceptable. Pool area was lovely, enough sunbeds that were shaded with the baby. My only gripe was the way the some of the reception staff spoke to us when we attempted to get a later check out room due to having a baby and needing to sterilise bottles etc. The additional charge on the day of departure was not a fair value either especially as we didn't arrive until 11pmy, we were advised to take it up with the travel agent as the room is available on the first day from 12pm, not really an.understanding answer as we don't dictate the flights. Myself, my partner and my son will be travelling back in December as this was booked prior to me travelling, I have no concern returning as the flights are earlier so I will not require a room or be forced to pay the charge.More

Ands85, Swansea, United Kingdom

gone downhill

we stayed at this hotel last year same time and really enjoyed it,the food then was excellent with more choices and not repetative at all,so as a last minute thing we decided to go back for a 11 day break this year and how disappointing it was.the food was repetitive and under cooked,the entertainment was terrible but the main gripe was being charged 20 euro each on checkout to keep the AI bands on as we didn't leave until 17.45 that afternoon,ive never been charged at other Riu hotels which I went to the Riu marco polo in Tunisia in aprill and Riu helios in Bulgaria in july both late check outs.the first choice rep ( Babs )said its a new Riu thing ,well if it is that's us not going to another Riu hotelMore

howard652, Wakefield, United Kingdom

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