This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 4298 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating. Highchairs are available on request.
There are alternating themed nights. You'll need to book a table to dine here.
Rooms ► View all
superior suite with limited sea view and balcony or terrace
These superior suites are family themed they come with a baby changing table, highchair and baby bath children's amenities and a suprise children's gift. There's also a welcome pack in the minibar on arrival and an expresso coffee machine with a starter pack, plus refills* for a little more. Plus extras like a Play Station 3 and priority booking for à la carte dinners.
suite with limited sea view and balcony or terrace
These suites are kitted out with air-con, TV and Wi-Fi*. Outside, you'll have a balcony or terrace offering a partial view of the sea.
TripAdvisor Traveller Reviews Show more reviews »
Nice holiday, too many cockroaches
As this hotel has 2 x trip advisor titles (also holiday village Tenerife) i post my review in both. Stayed at this hotel in September 2016. 2 adults 3yr old and 1 yr old. Firstly I will start by saying the rooms are massive, although dated dÃ©cor. Rooms were immaculately cleaned and maintained throughout our 2 week stay. Pay extra for the safe etc etc. Minibar was a nice touch, replenished daily. We spent most of our time by the quiet pool, very relaxed, plenty of sunbeds. Nigh time entertainment was ok, as expected. Kids liked the mini disco! Found the kids club to great, eldest loved them, great staff! Youngster not overly keen on the crÃ¨che (extra charge) nothing to do with the staff it was just too young for him. Food, not bad, majority only luke warm most of the time. There is plenty to choose from, but sometimes felt like a struggle. Although waiter service of drinks is a novel idea, if you don't get all the drinks you need at the first request....it is very likely that you will not be served again. Frustrating when the children have finished and want another. The food brings me on to the cockroaches, we found a dead on our balcony first night! Never saw any in the rooms though. But on the walk to the restaurants you see a few crushed ones on the walkway and some ambling around. They are in the restaurants, you see them crawling and scurrying from table to table Morning and evening. On our final day I actually saw one sat happily on the tongs for the freshly sliced oranges - this made my stomach churn a bit. On talking to one for the reps, he admitted they do have a issue with roaches. Weather was superb. We hired a car and the hotel had ample free parking. Bottle of sparkling wine left in room for my husbands birthday, nice touch! Wifi terrible in room, don't bother. In summary, food improvement defiantly required, and sort the roach issue out, its not nice.More
Sarah C, 186259
Excellent clean hotel good variety of food but could have been warmer. Shuttle bus to los Christianos well worth it bit of a steep hill to climb from beach area nice big apartments free mini bar filled up everydayMore
Annette Maria J, 186310
Be Live Costa Los Gigantes Hotel - Holiday Village
Wonderful hotel, spotlessly clean with beautiful rooms. We stayed in room 208i and the view was fantastic. Comfy beds and plenty of storage space and Coffee making facility- which is a must for me. The hotel is spotless throughout, the pools are spaced out throughout the hotel and ample sun beds for everyone. We were impressed by the lifeguards who were extremely diligent in each pool, my granddaughter loved the slide. I have seen some negative reviews which through my own experience now can honestly say they do not reflect the true picture of this hotel , we found nothing to complain about and would highly recommend this hotel, we have stayed at Sensatori hotels many times and have paid premium prices but this hotel did not disappointMore
A fantastic hotel with everything you could wish for. The staff was incredible to both children and adults. The food was ok with a great variation. The entertainment at night was great and the rooms were beautiful. However, we recommend that the hotel change the beds out with some more comfortable. They were very hard to sleep in.More
A defence review
We holidayed here from 14th to 21st November, during the time when the pools were closed. Yes the pools closed for 5 out of 7 days of our holiday, and yes Thomson were aware of the closure well before our arrival and should of informed all holiday makers. But, the hotel staff were lovely, the use of the sister Hotel pools close by was available, as was the onsite spa pool, a bus was provided every 30 minutes to a local sea front pool, any snacks or drinks bought there was refunded by the Hotel, and a bus to Los Christianios was provided for those who like a beach. Yes the food on occasions was not as hot as it should be, but at all meal times a chef was available for omelettes, poached and fried eggs in the morning, fish and meat dishes at lunch and dinner. Yes the beds are a little firm, but that is a personal choice, soft beds are not everybody's choice either. No there isn't a fan in the bathroom, but not really needed as the suites are very large and spacious. Yes do not disturb signs were provided if needed. The Hotel grounds, main inside areas and suites are spotless and the local area is certainly not "grotty". We have stayed here 3 times and have booked a 4th visit. I would and do recommend this Hotel. It was just unfortunate that this happened during our stay, and it must have been quite devastating for those guests with children.More
Things To Do► View all
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Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.