This place comes with a big lagoon pool and an à la carte restaurant. It’s also got some spectacular views.
This hilltop hotel has views of the epic Los Gigantes cliffs, as well as across the ocean to neighbouring La Gomera. It’s in a quiet spot, but it’s still less than 10 minutes’ walk to the beach.
The hotel has a trio of pools, including a big lagoon number. Elsewhere, there’s a buffet restaurant with panoramic sea views, and another à la carte option. Then there are live shows in the music hall.
TripAdvisor Traveller Rating
Based On 2513 reviews
- Official Rating
- Floors: 2 or 3
All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Barbecue. 2 visits per week to the themed restaurants-reservations required.
Local alcoholic and soft drinks, until 24.00. Minibar in room with soft drinks and beer, refilled every 2 days.
Sports and Activities
All are included except where indicated.
Facilities► View all
3 outdoor pools
Dotted with palm trees and lined with sunbeds and parasols, there are three different types of pools to choose from. Pool towels can also be provided with a deposit payable.
Breakfast, lunch and dinner are served here with indoor and outdoor seating. Highchairs are available on request.
There are alternating themed nights including grilled and Mexican dishes. Reservations are required.
Rooms ► View all
suite with limited sea view
Suites have modern furniture and offer a limited sea view, sleeping up to four. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
Suites have modern furniture and offer a limited sea view, sleeping up to four and can also be sold as a single. Upgrade to have Splendid service* included and this will give you a daily newspaper, daily turndown service, tea and coffee facilities, fruit in room on arrival, Wi-Fi, bathrobes, slippers, pillow menu, 20% discount on bathrobes, a Termo Ludic water circuit at the spa, exclusive area for breakfast, lunch and dinner, daily dinner at the theme restaurant and late check-out - subject to availability, premium branded drinks, E-concierge, personalised check-in and special amenities for children on arrival.
TripAdvisor Traveller Reviews Show more reviews »
Excellent for our four year old and one and a half year old
Excellent room sizes, Amazing entertainment for the kids...no need to leave the resort! Cleanliness very good...drinks lots of choice. Food very good...would have liked a few biscuits or nibbles but apart from that usual AI food...if you have a weaning baby I would take your own food just incase. Oldest son visited First Choice club and tried archery scootering and making a robot etc. I signed him up for swim lessons which are very intense and amazingly good! He's made more progress in 5 sessions than he has in the UK. Youngest visited the creche which were good too. They have a playbarn area, crazy golf, hanging ropes for older ones, shop which isn't that expensive, however if you want cheap treats walk down to Lidl - takes about 15 minutes turning left out of the resort following the road down to the left. Games room not really worth it - hot and muggy and not alot of choice in there....bowling game was broken and is for bigger people only. We tried entertainment in the outside area provided by First Choice and my kids liked the inside entertainment provided by the hotel. We watched a snake show, eagle show, magic show and a Parrot show....all brilliant. Went to the beach about 20 minutes walk away....get out the gate near the playbarn/crazy golf using your key card and carry on down the hill to your right. At the end of the road turn left to the beach....black sand so very messy! There is a ride on train outside on the courtyard area which is great for the kids 2 Euros a go but worth it! Bouncy castles were put up one night - really good. Bedroom was set out great - no kitchen area however does have a fridge which is topped up with water, beer and pepsi on a daily basis. Lots of storage. Front room area has a double sofa bed and separate bedroom with two single beds pushed together, however these move apart so please be careful as in the morning you may find a gap between them. Youngest child had a cot too and more than enough space. It would have been great if there was a self service laundry area Only negatives was (1)Attitude of staff at the hotel..reception were excellent...just the service staff were rude on a few occasions :-( Youngest son eating his food dropped his spoon and I asked for another one (this happened on a few occasions) the waiter/waitress told me to get another one from the main food bar area which is a considerable way away from our table. The only options I had was to leave my children unattended or clean them off, get them both down and get a spoon....not helpful. This happened to single parents onsite too. Spoke to First Choice staff who were as usually brilliant, so sure a change will be implemented soon in any case. I also got two bottles of water out of the fridges during a lunch sitting where the service staff serve you drinks, however they weren't to hand so helped myself. I was given a dirty look by two male staff and made to feel really awkward. During dinner I entered the restaurant and sat myself down. The place had just opened and the staff were in groups catching up. I grabbed a high chair whilst holding my toddler under the other arm and sat both my children down. All of the drinks machines are the same for self service and I helped myself, however was stopped in my tracks by a service staff lady who reprimanded me stating this was a service sitting so she would serve me. If my children need a drink then and itâs hot and I'm AI then I am going to get them a drink! I don't mind doing things myself at all - in fact sometimes itâs easier but someone being unhelpful and rude it really made me feel disappointed...little niggles I know but I had to mention them. Would I stay here again - definitely and I don't say that about a lot of places so if you have young children please book and donât be put off my moans!More
reviewer499507, Crewe, United Kingdom
Brilliant family holiday
Just got back from a lovely week here. Hotel is really clean, food is brilliant, something for everyone. Only downfall is that the restaurant staff could be quite rude at times but not sure if it was a language barrier problem! It wouldn't put me off though. We would go back here again :-) it was a fantastic holiday! More
First Christmas away from home
We were fortunate enough to spend 3 weeks in the sun, so incorporated our wedding anniversary and Christmas. I emailed the hotel 2 weeks before departure and explained this and that friends would be joining us after 5 days. Cava and glasses and a lovely card on the table on arrival, perfect!! They certainly met our requirements. Spacious, clean and food to die for!!!! The staff were friendly and extremely helpful. Thank you for helping us and our friends towards the best Christmas ever !!!More
Exceptionally brilliant for young families (First Choice - Holiday Village).
Having been to a few First Choice Holiday Villages the Be Live Family Costa los Gigantes (Holiday Village Tenerife) is the best by far. Many of the facilities entertained our small group of 12 (including four children under four) all week long. It's a particularly large venue with many rooms having views of the sea. The rooms were very clean and met our expectations of a four-star hotel. Staying in the first week of May was a brilliant time to go as the weather was perfect for us all, the entertainment seating areas were not too busy and you always felt there was plenty of space around you. There are a variety of swimming pools but the most suitable for little ones were the two down by the slide. The slide can only be used by children from 3 upwards. I was disappointed that adults were not allowed to use it. A little ridiculous if you ask me as my four year old wanted to go on it but only with me â it would be nice to see the hotel review their policy to allow adults as it was one of the deciding factors when we booked. The food was exceptional and if anyone says the food is limited then they should have taken the opportunity to explore different options available just as we did (including our little ones). The restaurant service was exceptional and friendly â in fact on a couple of occasions the restaurant staff could not assist fast enough in locating a high chair for our one year old. The evening entertainment served up by the First Choice team was exceptional. Hard working, dedicated and fun to watch, you can only admire the effort they put in to put smiles on everyone's faces. The bonus is the hotel also have entertainment too so you have a choice although the mix of the compere serving up several languages in one breath can make it a little tough to tune in. Oh, I could go on...but all I can say is book. You won't be disappointed even though the check-in of 30 guests when we arrived took a little time and the hotel had a couple of fire alarm problems first thing one morning then again whilst we were getting the little ones to sleep in the evening â but in both situations the hotel team tried exceptionally hard to resolve as quick as they could. There is free WiFi is available (for First Choice customers) albeit that it is limited and slow (not good for watching video/streaming). The hotel is situated on a steep-ish hill so for those with children in pushchairs, well it's certainly going to keep the backs of your legs in trim. Finally, if there was one thing all adults should try is the Spa. I'm not going to say anymore than that. Would we go back? Hell yeah, but we've got to try other First Choice Holiday Villages first.More
All in & More
Absolutely the best Hotel I've ever stayed at! From the rooms to the pools to the food to the restaurants/bars, to the activities, everything was absolutely fabulous! But the best part of this place is the staff! I definitely want to give all credit and compliments to them. They always have a smile on their face and are super friendly, attentive, knowledgable and skilled. A special thanks to the animantion team for their incredible effort and time to make this hotel and holiday the best....and oh my god are they the best dancers! Their dance show was the bomb...I was blown away!More
kenneth32, Tilburg, The Netherlands
Things To Do► View all
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Items marked with * incur extra charges which are payable locally
From May-Oct this hotel operates as the Holiday Village Tenerife.
Prices displayed in the 'top places to stay' section are the lowest prices available departing within the next 365 days. All offers are subject to very limited availability.
All prices shown are updated once every morning and therefore could change at any time during the day. All prices shown are per person and are based on 2 adults sharing unless otherwise stated. When selecting an offer you will be asked to enter in the number of adults and children travelling, the applicable price will then be displayed based on your chosen party size.
All offers are subject to availability. First Choice reserves the right to withdraw these offers at any time and without notice. For full booking terms and conditions please click here