Riu Tikida Dunas

We had spent 12 days full of fun and great service by excellent members of staff,where ever you go within the hotel,staff are helpful and very kind. Highly recommended. Room cleaning needs more effort,Head waiter Mussa shows great professional touch beside his guys Belaid,Smail and others all this team made our stay extraordinary. Animation lovely people unfortunately due to covid19 things were limited

Accustomed to the establishment and the Riu chain, I still give my opinion in this difficult period of the covid on the Tikida Dunas. it is simply joy, prosperity and happiness, to be raised as usual, warm welcome at the reception, and the great professional Mr Ayoub is always very meticulous, attentive, smiling, and takes care of the smallest detail for make your stay a success. to also raise the great effort of the animation team in this exceptional and difficult period, excellent team I name Ansar, Loubna, Imad, Anas, chef Ismaïl, Ayoub, Brahim, DJ Ayoub, imad, Youssef, and the magnificent Simo au kids club which does an excellent job with the little ones, moreover my child loves the mini club thanks to him, if Simo is not at the kids club he never stays there, basically the whole animation team without exception is at the top they must be encouraged it is thanks to these young animators and animator that the stay is pleasant in the club. The catering service of the grand master Mr Moussa is very good because the effort is there and you can feel it Bravo si Moussa and thank you, I would like to thank Mr Belaid, Noura, Khalid, Mahjouba and the whole team. thank you also to the whole Bar team, Noureddinne, Khalid zine, the two haj Brahim, Zahraoui, Abidar, Khadija and all the others. I do not forget to also thank the two Spanish managers who are always there and at your disposal and who try to do their best with Moroccans who are a little difficult (borders always closed so Moroccan customers only) I repeat that Dunas is the pleasant setting for a perfect stay, there are several corners to relax with a magnificent view either on gardens and small lake with ducks or on different swimming pools, or on the magnificent beach of Agadir, or either simply at the reception, it is it's up to you to choose your place of relaxation. the rooms are simply beautiful with a riu character. Dunas remains our second home and we will be back as soon as possible, thank you Riu. hoping that everything will return to order very soon with the opening of the borders, especially stay in good health!

When we arrived for sun and relaxation..First impressions fantastic arrive 9 March,all facilities and amenities open.Then 14 March the nightmare began,the Asian restaurant closed, bars started to close, entertainment staff Removed from site, over period of days every restaurant closed bar one... Very limited Luke warm food, outside bars closed, all outside toilets closed, unable to Clean beach towels daily and none in the room. The Morocco’s government closed their boarders on 16 March,and the knock on effect was we felt unwanted at the hotel...paid for services and everything closed even tennis courts. Also they removed the lift aid and life guard at swimming pools from the Sunday if someone had an accident would put people at risk. Furniture got moved, stored away Covered up..it most definitely was not what we paid for. Sent this all documented to TuI and never had a reply let alone acknowledgement. You can’t blame COVID for the hotel closing around paying customers..