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Reviews
Tripadvisor Traveller RatingBased on 1597 Reviews
Traveller ReviewsRanked #276 of 550 hotels in Barcelona
Traveller Rating
Excellent
755
Very Good
466
Average
173
Poor
98
Terrible
105
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
KristianBastian said...
Things got stolen from the lobby and the rooms and the staff appears to be involved in that
Travelled on 07/2024
This hotel is known for refusing to review the camera footage after things got stolen from the lobby and the rooms. They are known for actively covering up those incidents, saying how much they trust their employees despite the fact that those incidents have been going on since years and despite the fact that many of those incidents only could be inside jobs as the hotel employees themselves return some passports (of...
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DesmondW118 said...
Terrible
Travelled on 07/2024
Wife's bag stolen out of the hotel lobby with cash, passports and other personal items, some expensive. Could see staff watching our luggage and waiting for the opportune moment to strike. Threesome took bag, man and woman ran with it while third man ran interference. Asked staff to view camera footage but they said it was deleted or couldn't be accessed. 5 mins later one of the receptionists walked outside and came ...
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Passenger41098090669 said...
Excellent Staff
Travelled on 07/2024
The staff at this hotel were amazing. They surprised my daughter with chocolates and free vouchers for cocktails as she will study there next year.
The staff were so welcoming. The pool area was extremely nice and the rooms had very comfortable beds.
Really recommend staying at this hotel. You will not get better staff anywhere else!...
dillys04 said...
Nice hotel good location
Travelled on 06/2024
Beautiful hotel, good location.
The staff at reception, restaurant and the security lady were all friendly and helpful.
There are lots of restaurants, cafes and a shopping centre 5 min walk from hotel.
The restaurant staff were helpful when inquiring about allergens for my son. Good breakfast spread....
bellamaria1220 said...
Great place to stay in Barcelona.
Travelled on 05/2024
Great hotel. Good location and friendly, professional staff. Very clean and comfortable. A short walk to the Rambla with lots of restaurants where you can try the Spritzes and Sangria and Paella. Lots of atmosphere around The Rambla in the evening.
We did the Hop on Hop off bus in Barcelona, which takes you to most if the main attractions...such as the SAGRADA FAMILIA and Park Gruel....