Port Vista Oro

Have just returned from two weeks at this long-established 3 star Spanish hotel and thoroughly enjoyed our stay there. The hotel and grounds are kept very clean and tidy, and the staff are all friendly and very helpful. (Special mention to the Barman, Miguel who makes a great Mojito and has a wicked sense of humour). The buffet style food is very good, plentiful and freshly presented. It is geared towards Spanish cuisine but there were always chips for those who wanted them and a full English breakfast was available each morning. Having reliable, free WiFi was also a bonus. The Vista Oro is situated on the edge of the Old Town, but there are many bars and restaurants in the vicinity and it is an easy stroll to the seafront. However, I will try and write a balanced review for the benefit of those British holidaymakers who may be thinking of choosing this hotel. I am in complete agreement with all the good reviews on Trip Advisor but there are some other aspects which need consideration. 1. We booked through TUI who do not have a Rep. on duty or calling at this hotel. However, we were given details of the 24 hour TUI Customer Service desk which is always available to answer questions if required. (It is worthwhile downloading the TUI ap. for confirmation of pickup times for the return journey which are given some 24 hours before departure.) I would stress that the staff at Reception all speak good English and are always ready to help. 2. It is true that the hotel is situated next to a school and that music is played to call the children into class and at going-home time. 3. Some of the rooms at the rear do look out on to a brick wall and the remainder over the school playground. All the rooms at the front look out over the pool and sunbathing area. The pool area is shaded but there was sunshine on the sunbathing area until late afternoon. 4. The hotel is 5 floors high with some 90 rooms, but there is only one small lift which can be a bit of a problem when everyone is coming down to breakfast or moving luggage. 5. There is musical entertainment every evening which goes until midnight, but as many of the guests when we were there were elderly Spanish the music was geared towards them. 6. The "all-inclusive" option runs from 10 a.m. until 11 p.m. so if late night drinks are required they are charged for. These are the only negative points I can think of, and they are far outweighed by the positives. Hope these comments are helpful.

Been here 5 days home on saturday love this place staff are wonderful can not do enough for you read a lot of reviews b4 coming and was actually having second thoughts when greeted at the reception everything changed not the biggest hotel in benidorm but in there with the best my wife and I will without a doubt come back here yes its basic food is great my wife has to watch what she eats staff made her sour cream as she takes that as part of her diet rooms are spacious and clean everyone at this hotel will make your stay enjoyable thanks to all the staff here we love you