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Reviews
Tripadvisor Traveller RatingBased on 1626 Reviews
Traveller ReviewsRanked #20 of 36 hotels in Bergamo
Traveller Rating
Excellent
499
Very Good
704
Average
267
Poor
83
Terrible
73
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Maureen231 said...
Good Hotel Let Down Slightly by Housekeeping
Travelled on 03/2024
Mercure Bergamo was a nice hotel in a great location near the train station and airport bus stops with an easy walk to the funicular to reach Citta Alta.
The hotel itself and the room was very clean on arrival. However, on day 2, the maid only left 1 bath towel for 2 people (there were none in the drawers, I checked) resulting in us having to share. Toilet paper wasnt replenished either. On day 3, we arrived back i...
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paulinanignol19 said...
Would prefer the Ibis hotel
Travelled on 03/2024
The hotel looked as a usual mercure with good location. Little did we know how disappointing it would be We arrived and the receptionist took 20 minutes to do the check in, there was another couple there and they were checking us both at the same time.
The room was quite nice and spacious I must say.
The WORST part was the breakfast : no where to sit, no one to refill the buffet, NO COFFEE!!! And they charged us 2...
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pgbDublin said...
A great night's sleep
Travelled on 02/2024
Great location, a short walk from the station and the airport bus stop.
Spotlessly clean room and bathroom. Very good breakfast buffet, though it was crowded when we were there and there was a long wait for the coffee machine. Good strong coffee, though.
What stood out was the soundproofing. The carpets help. Didnt hear a sound all night. Nor in the morning after breakfast, when housekeeping staff were busy on the c...
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sueshone1 said...
Super one night stay
Travelled on 02/2024
Lovely clean large room and bathroom. Spotless! Very comfortable bed and pleasant staff. They had Vegan pastries at breakfast! What a lovely surprise. Decent coffee too. Very near the train station. Excellent value for money. Very happy...
Q7708WBgemmac said...
Great time
Travelled on 03/2023
We went in Feb for anniversary and loved this hotel and town, food in the morning was amazing, great location, very clean, cold bathroom 5 mins from train station and lots to see around its 40 mins on the train to Milan but the trains are easy to use, just make sure you validate ticket with the yellow boxes around station....