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Reviews
Tripadvisor Traveller RatingBased on 921 Reviews
Traveller ReviewsRanked #29 of 62 hotels in Bilbao
Traveller Rating
Excellent
207
Very Good
439
Average
187
Poor
63
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jo W said...
Everything was ok
Travelled on 09/2025
Everything was ok, but uninspiring. Staff dont appear interested and wallpaper in rooms is not for the feinthearted!!!!...
martinlE2333EK said...
Very clean and comfortable hotel in a superb location.
Travelled on 08/2025
It's a very clean and comfortable hotel.Staff are polite and helpful.Rooms are comfortable,very good facilities.The hotel bar is really good value,2.60 for 33 CL draught Estrella Galicia.Its location is superb,it's right in the centre of Bilbao,2-3 minutes walk from the Gran via.I would have no problem to recommend this hotel to friends....
Julien d said...
Disappointing for a 4-Star Hotel
Travelled on 08/2025
Unfortunately, our stay at this hotel did not meet expectations for a 4-star property. The overall experience was underwhelming, mainly due to several issues that impacted comfort and rest.
Firstly, the soundproofing was extremely poor. Noise from the corridor and neighboring rooms was clearly audible and we could hear shower of the neighbor, making it hard to relax or sleep peacefully. The room itself was uninspiri...
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Michele W said...
Great breakfast !
Travelled on 07/2025
As our introduction to Northern Spain, we were very pleased with this hotel. It was clean, comfortable, and had a fabulous breakfast. The location is excellent with an easy walk to the Guggenheim as well as the old town. I highly recommend for a few days in Bilbao....
Double64Double said...
Comfortable - Central Location - Nice Stay in Bilbao
Travelled on 08/2024
Wonderful stay at this centrally located hotel. Room was very clean and comfortable and all of the staff were very friendly.
Plenty of Bars and restaurants in the area - and a nice stroll to the Guggenheim and Plaza Nueva. Metro stop around the corner for easy access to the bus / train station.
Very nice breakfast buffet.
Would definitely stay again....