Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1882 Reviews
Traveller ReviewsRanked #25 of 232 hotels in Bucharest
Traveller Rating
Excellent
1062
Very Good
588
Average
156
Poor
46
Terrible
30
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
David M said...
Lovely hotel & location
Travelled on 10/2024
The hotel itself was lovely, staff were very polite, helpful & friendly, location perfect,room & view perfect but massive disappointment was the pool & spa.
I literally booked this place because of the pool & spa photos on the website.
Unfortunately the Jacuzzi was out of order & the pool freezing cold so we didn't use it in the end.
More milk portions would be welcomed.
There was however, each time you enter the...
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Coastal09696187594 said...
3 star masquerading as a 5 star. I d hate to see an actual 3 star around here.
Travelled on 09/2024
Currently still here. So far fusty smell in hotel and room..AC is broken they say it ll be back tonight I hope so as it's meant to be 30 c today. Previous reviews report dodgy AC . Fridge is not working. Dark and grim rooms. Went down for breakfast and charged 26 euro or 130 lei for buffet.5 star restaurants in Ireland or England don't charge that...got my pastries went for coffee , came back and table cleared. what ...
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JANIK75 said...
Good choise
Travelled on 09/2024
I choosed this hotel only because Avis office is in the lobby.It was perfect idea.
Great location.
Clean rooms.
Good quality of bath urilities,balcony with view.
Breakfast can be better.
There is spa and 21 floor view point.
Metro nearby...
...
LucaFolual said...
Great customer service
Travelled on 07/2024
I had a great experience but in particular I need to thank Andrei at breakfast for giving me excellent tips about Romania and delivering his job with great professionalism. I was looking forward to my breakfasts everyday. Excellent was also the bar, plus all receptionists....
Fani D said...
Not 5* hotel amenities
Travelled on 05/2024
The service was certainly not that of a 5* hotel. As soon as we checked-in and got in our room we realized there was no fridge and telephone. We asked the front-desk for a fridge so after a while a man showed up in our room with a fridge in his arms. Note: we never got a phone. The first night we slept with the balcony door open so we did not realise it was also the air-conditioning system that was not working. The...
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