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Reviews
Tripadvisor Traveller RatingBased on 3226 Reviews
Traveller ReviewsRanked #39 of 148 hotels in Copenhagen
Traveller Rating
Excellent
1638
Very Good
1146
Average
277
Poor
111
Terrible
54
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
513jo_or said...
A bit of a "refurbished" illusion
Travelled on 03/2026
At first glance, the hotel looks like a great pick, but the experience didn't quite live up to the image. The rooms felt like they had been refurbished but lacked the genuine comfort i would expect from a high-end hotel - the "cozy" factor just wasn't there. As for the breakfast, it was regular and unremarkable; it does the job, but it won't be the highlight of your morning.
The Service: Friendly and professional
On ...
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GrandTour56573512620 said...
Good service
Travelled on 01/2026
I had a wonderful four-day stay at this hotel. The property was impeccably clean throughout, the meals were delicious and well-prepared, and the breakfast staff stood out for their friendliness, enthusiasm, and professionalismespecially Alan, who provided outstanding service. Highly recommend!...
AbidUK said...
Great hotel but could be better
Travelled on 12/2025
Visited at the end of Dec for 5 nights with my wife and 3 kids - two connecting rooms
Location is great, less than 10 minutes drive from airport and right next to train station and shopping mall and motorway
Rooms were nice and clean and breakfast was excellent with fresh cooked eggs brought to your table
The two negatives
1. When I booked the rooms, I requested rooms on higher floors and also called the hotel twice...
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Waelkhalifa said...
Ok Stay but needs renovation
Travelled on 11/2025
We stayed for a couple of nights, the reception staff are professional and very helpful. It's 10 min by car from the airport, the mall, metro and bus stations are 4 min walk from the hotel. The rooms are spacious. The rooms are a bit outdated, they need renovation with stains on the carpets in the corridor. The shower was flodding. The most annoying thing was the elevator noises you can always hear them accelerating ...
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Nick Y said...
Very good hotel.
Travelled on 10/2025
Very good hotel. Had a 12th floor room with amazing views of the airport and bridge.
Fridge in room. Quality toiletries in bathroom.
Comfy bed and chair.
Did not eat in the restaurant.
Only disappointment was the gym which was very poor....