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Reviews
Tripadvisor Traveller RatingBased on 132 Reviews
Traveller ReviewsRanked #73 of 146 hotels in Copenhagen
Traveller Rating
Excellent
46
Very Good
42
Average
23
Poor
15
Terrible
6
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
perrie805 said...
Scandic Sydhavnen
Travelled on 10/2025
We had a familyroom for 2 adults and 2 young children. The room was very clean, staff we friendly and it was easy to visit the city centre by train. The railwaystation is very close. We were there for 2 nights.
Breakfast was good, lot's to choose from and clean. ...
557malenek said...
Clean and cozy rooms
Travelled on 09/2025
The room was very nicely decorated and most importantly, it was clean. The breakfast was delicious with a wide range of choices.
The conference facilities were a bit worn - especially the chairs in the conference rooms where very worn down. ...
Martin Z said...
A new Scandic Low Cost Concept?
Travelled on 09/2025
Scandic Sydhavnen basically offers a basic hostel experience of considerably lower standard than most Scandic hotels. It might be a low-cost concept I wasnt aware of? Rooms lack usual amenities such as water boiler, coffee/tea, refrigerator, slippers, bathrobes, extra pillows etc. Rooms arent cleaned unless you order a day in advance, information thats not passed on at check in. Breakfast is OK while still less to...
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Qba_1987 said...
disappointment
Travelled on 08/2025
I recommend this hotel if you dont like having breakfast. The hotel is nicely located, close to the train. The rooms are also quite spacious and clean, and the staff is friendly. Unfortunately, breakfast is a misunderstanding and a disappointment. Every day it was a struggle: for a table, for the staffs attention, for food, for dishes, and even for cutlery.
It seems the hotel has been expanded with a new wing, but...
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358mbw said...
The front desk staff lack customer service skills.
Travelled on 06/2025
This was our first visit to Copenhagen, and unfortunately, our experience at this hotel created a poor initial impression. It is just not acceptable for any hotel at this level to have a very poor check-in service. We approached the desk with two free personnel. We stood in front of one who didnt bother acknowledging our presence and just continued staring at a space for almost 10 mins. Our flight landed early, so w...
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