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Reviews
Tripadvisor Traveller RatingBased on 1642 Reviews
Traveller ReviewsRanked #48 of 137 hotels in Copenhagen
Traveller Rating
Excellent
554
Very Good
574
Average
269
Poor
144
Terrible
101
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Jessicerrrr said...
Small room but spotlessly clean
Travelled on 04/2024
Spotless rooms and beautiful reception/cafe area. The rooms are small but we knew that and it wasnt an issue, all the essentials are there. The only issue is the lack of privacy with the bathroom ...
FS0424 said...
Good location, clean & good room
Travelled on 04/2024
Good location, clean & good room.
Payment requested for storage & early check-in.
Good hotel & friendly-helpful staff....
pazeve672629 said...
No access to the restaurante and view.
Travelled on 04/2024
My husband and I decided to get married in Denmark and decided together which hotel we would stay. We then decided to stay at Wakeup Bernstorffsgade for 3 days in order to enjoy the view on the top floor where the restaurant is located. however, we did not have access to the place at any time because from the first day the employees informed us that there was a problem with water and the problem was not resolved whil...
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Seb-D-87 said...
Basic and simple.
Travelled on 04/2024
This is a basic hotel, rooms are small but with all you need.
Breakfast is continental and basic, so no thills, but the view from the restaurant on floor 10 is amazing.
10min walk from the train station so good location.
It did the job for a couple of nights....
sevincozbay said...
sevinc
Travelled on 04/2024
You need to provide more solution-oriented suggestions to the issues, especially your Front Office staff never offer any solutions. We stayed from April 18th to 21st, and despite paying extra for breakfast, the breakfast area was closed due to a water problem. When we asked for hot water for coffee at the reception, they charged us 10 DKK. During breakfast, I would have already gotten that water and coffee; the probl...
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