Be Live Experience Lanzarote Beach Hotel

We arrived here on 8th Aug for a weeks stay, late in the eve. The hotel was only about 15 mins from the airport which was good after the evening flight, and there was some food kept at the buffet for us to have which was definitely a positive. Pros of the hotel: 1. Location- really central in Costa Teguise, with the beach on your doorstep and lots of shops and bars really close by. Would recommend Logan’s as seemed busy every evening with good entertainment. 2. Activities- we made use of the activity shop just left of the beach entrance on a few occasions, and they provided good prices for the water park, a catamaran trip to the Papagayo beaches, and a buggy tour (adventura lanza buggy), all of which we’d recommend! 3. Rooms- the rooms were very modern and well kept. We hadn’t paid for a superior room but still had a very nice view over the pool which was good. 4. General cleanliness- all of the staff at the hotel work really hard, and everything was always spotless. 5. Food- wasn’t sure about the food from previous reviews, but we were impressed. Lots of choice and all tasted good every day, and we were also impressed by how much choice there was in the day at the pool bar, and that you were able to get a cooked breakfast there every day up until 12. 6. A La Carte- this was fairly busy, so you have to book in Monday morning to guarantee a spot for the week, but we enjoyed doing this as something different, and the food was really good. 7. Brady bar- the Irish bar attached to the hotel (all inclusive included until midnight) was really good. Good entertainment in here every night from 10:30, and a good place to chill out with decent music in the evening if you didn’t fancy the entertainment. Cons: 1. Main con was the sun bed situation. We were up at around 8:30 every day, and all of the sun beds were reserved. However, throughout the day, it was clear that many people weren’t actually there using the reserved sun beds which was a pain. There was a small pile which you could help yourself to, but there were many areas where you were told to move if you put it there, and the lifeguard wasn’t very helpful with this, so this was disappointing, and led to us opting to only use the pool in the later afternoon when people started to disappear. Understand we went in high season but a more strict approach to people reserving would really be appreciated in the future. 2. There was one member of staff who we found particularly rude, which was a shame, as let down the rest of the team who worked really hard. She hit my legs with a high chair when walking past (even though there was a lot of room), and told me “Lady, move” and then shoved my legs under the table, which I found very rude and it was on the very first morning. As we said, everyone else was lovely throughout our stay and couldn’t do enough for us. 3. Only other thing was that the lobby/ bar got pretty hot in the evening, so maybe having air con (or stronger air con) in there would have been good. Other points: 1. Late check out was at a very reasonable price (€21 to extend from 12pm to 3pm). This has to be requested 24 hours before but was easy to sort. 2. Drinks selection was good, but would maybe be better if the all inclusive cocktails were mixed up every day to give a bit more variety. Having seen this being done at most other all inclusive hotels it would maybe be a good change to implement. 3. Was impressed with the free 1.5l water bottles always available at reception. Haven’t seen this done in other hotels, but as it is a necessity with the water, it was appreciated. Overall, extremely happy with our experience here, and with a few improvements it would really be a flawless stay.

Stayed 1 week at this excellent located hotel. As a group of 2 mums sharing 3 teenage girls we opted for all inclusive to ensure a stress free holiday. The hotel check in and out was easy and prompt. Special acknowledgment to Diane on reception for this. The rooms were clean and hygiene at the hotel was of very high standard. Being on the 2nd floor and no apparent lift on our side of the hotel did mean a hike up with heavy suitcases so something to factor in if mobility an issue. There was an open lift on the other side of the hotel. The entertainment team and programme was excellent, the right balance of not being too noisy and in your face but ever present should you want to get involved. Do check out the incredible voice of Soul Diva and the magician. A real bonus to have these splendid acts perform. I would pay to see Soul Diva in concert she is that amazing. A lack of apparent air con in the reception / entertainment area does mean some hot sticky nights though. The pool is clean and well tended to by the life guard who takes his job very seriously. Towels are one of only 2 complaints. A 3 day rule policy for being allowed to change both room and pool towels did impact and is a day too much given the hot weather & amount of sun cream/ pool time needed to cool off. Guest should really be allowed to make their own decisions over how often they need clean towels. The last and major impact on our holiday was the food. Not 4star at all. Poor choice (unless you like fish which I don’t), often not well cooked or of acceptable quality eg chicken nuggets that are grey, chicken that is cooked and tastes like rubber, peaches in syrup served still frozen in their bowl, lack of food signs so often guesswork deciding what the food actually is. Food not being cooked in keeping with demand and on a couple of occasions deliberately held back so you have to wait until deemed worthy of being fed. The restaurant staff on a positive work tirelessly and are friendly and pleasant. The waiter service and attendance they show is excellent. Would be nice to have the restaurant not downstairs in the basement though. There presents as very good staff morale at the hotel overall and this does show through creating a positive holiday environment. It was disappointing that we were unable to book the Italian restaurant despite trying on check in. However the Mediterranean restaurant was excellent. However my advice is don’t go all inclusive, the location and abundance of restaurants surrounding this hotel means there are so many better food options out there and unfortunately the food issue at the hotel meant our stress free holiday wasn’t fully achieved (teenagers need food and lots of it!) It really is the only thing in my view holding this hotel back from truly being the holiday gem it can be.

Just returned from a week long couples holiday. Overall so happy with our stay- A lovely holiday with a beautiful sea view room, friendly helpful staff, good location and lots of choice for food. The only slight issue being that the dishes in the restaurant were not always labelled which made it tricky knowing if they were suitable for vegetarians.