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Reviews
Tripadvisor Traveller RatingBased on 2488 Reviews
Traveller ReviewsRanked #359 of 1,025 hotels in Dubai
Traveller Rating
Excellent
1448
Very Good
795
Average
156
Poor
48
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Inspire29549032510 said...
Inflexible Thieves
Travelled on 03/2024
I booked a room for myself and my Husband for 3 nights, however my Husband could not make it last minute. His name was the guest name and I was guest 2. Unfortunately it was a non-refundable deposit and despite me paying for the booking I was refused access to the room due to my name not being there. I had to pay again for another room; the issue was the ID not matching. Every idea I had was point blank refused. The ...
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Roving10760362162 said...
Stay away
Travelled on 03/2024
I would advise against staying here due to the outdated rooms and lack of cleanliness. Renovation and thorough cleaning are much needed. Pillows, headboards, carpets, mattresses.. It was a very bad experience and I'm never repeating it again...
preetiS832 said...
Staff is rude and impolite
Travelled on 03/2024
The staff of the hotel is very rude specially their manager Naseem. He allots the rooms to all waiting customers as per his whims and fancies without factoring in their age, long travel etc. So the first experience gets killed here after we waited at reception for more than 4hrs!!! And once room is allotted you are supposed to carry your own luggage to your rooms. Hotel overall is decent, did not take any of their se...
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PaverPete said...
Nice hotel with friendly staff
Travelled on 02/2024
I stayed here for 4 nights, my only issue is the WiFi is very slow.
The room was clean, warm and had comfortable bed. Walk in shower, the view was overlooking the centre of the hotel directly above the dining room, at least it partially hid the noise from the mosque directly across the road.
The breakfast choice was huge and very tasty, the chef cooked fresh omelette or similar to order, ate one night in the restaur...
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Ibrahimbu said...
Great experience
Travelled on 01/2024
Big thanks to everyone working in the hotel,
especially thanks to Asure and Balqis working at the reception.
You really made my trip easy and comfortable
Location great close to everything especially restaurants & Emirates Mall...