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    Sofitel The Palm

    PPPPP Plus

    InDubai, United Arab Emirates

    TripAdvisor Traveller Rating

    trip advisor

    Based on 8777 reviews

    ABOUT THE HOTEL

    • Official Rating

    You can live the life of Riley at Sofitel The Palm, starting at the hotel’s private beach.

    This hotel has three pools. The main one is a tropical-looking lagoon number with waterfalls and waiter service to your lounger. The other two belong to the spa, which also has a hot tub and 28 treatment rooms.

    The bars and restaurants are thick on the ground here. Highlights include the steak place with its al fresco dining area, and the seafood eatery with its bar for sushi, ceviche and sashimi.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    Just so you know, you'll need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 360

    Things you'll love

    • Lounger waiter service
    • 3 pools
    • Seafood and steak eateries

    Location

    • Beachfront location
    • Located on The Palm
    • Next to Aquaventure Dubai
    • Close to the metro
    • View Location

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 Outdoor pools

      There is a huge lagoon style with a cascading waterfall and a waterslide to keep the children entertained. There is also another outdoor pool located at the spa.

    • Moana Seafood Restaurant*

      This poolside restaurant combines seafood dishes with Asian inspired flavours, there is also a selection of sushi, sashimi and ceviche at the Raw Bar.

    • Fitness Centre

      The fitness centre at the hotel has a variety of cardio machines, resistance machines and free weights.

    Great hotel, deserves its stars
    23 Sep , 2020 Norbert7901, 187479
    Stayed in this hotel less then a year ago. Enjoyed it, service was 5 stars for sure, well everything was top notch. Cant fault it! Simple is that! Bit far away from center, takes about 40 mins to get there on the tourist bus. Was really hot when we were in Dubai but aircon is pretty basic everywhere, even bus stops have them or tourist buses etc
    Mr
    21 Sep , 2020 Londonsurrey28
    Best hotel I’ve ever been to. Third time at Sofitel. Manvi the medial lady for Covid assistance was great. All the staff are so helpful land food is so nice. Want to renew my wedding vowels with my wife and family at Sofitel next year.
    Great stay and great sanitary measures
    21 Sep , 2020 globizenonholidays, 187147
    Very nice property An enjoyable experience. This was our third stay at the Sofitel the Palm. This stay was very special since it was after lock down. The sofitel has invested massively in precautionary measures to ensure the highest standards of sanitary security. Thanks to that, we enjoyed every bit of our stay. Special thanks to the F&B team and the super efficient reception team.
    Exceptional hospitality service
    21 Sep , 2020 CaraM122
    Very impressed with front desk service, and particularly with the Manager Mr. Mikko who sorted out some booking and reservation concerns and ensured that all issues were resolved - his attention to detail and customer service had a tremendous impact on the quality of our entire stay. Everyone involved, from the valet and service personnel to management, appears to share the same customer-focused approach. This was definitely one of the best vacation stays my whole family have had anywhere in recent memory due to the consistent professionalism exhibited by all employees. Ms. Dhini was an outstanding Receptionist too. I wanted to thank all of the staff. It is nice to have people remember you from your last visit and to acknowledge and appreciate our repeat business. It is a pleasure to get to know more about the wonderful staff at the Sofitel the Palm, we checked in last 18 September and stayed at 2909, it was a memorable celebration of our 5th year wedding anniversary.
    Nice place
    21 Sep , 2020 shira20201
    Beautiful place from beginning to end. I have really enjoyed with my family. Sofitel is the one of the best place to have vacations. Hotel staff room with the associated view all was amazing. The service from staff was really good especially from syed. If you are looking for a relaxing place to stay for a couple of days, I suggest Sofitel hotel.
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    View all  8777  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally