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    Sofitel The Palm

    PPPPP Plus

    InDubai, United Arab Emirates

    TripAdvisor Traveller Rating

    trip advisor

    Based on 8641 reviews

    ABOUT THE HOTEL

    • Official Rating

    You can live the life of Riley at Sofitel The Palm, starting at the hotel’s private beach.

    This hotel has three pools. The main one is a tropical-looking lagoon number with waterfalls and waiter service to your lounger. The other two belong to the spa, which also has a hot tub and 28 treatment rooms.

    The bars and restaurants are thick on the ground here. Highlights include the steak place with its al fresco dining area, and the seafood eatery with its bar for sushi, ceviche and sashimi.

    While you're away, you'll have access to our 24-hour digital service, with a virtual rep.
    Just so you know, you'll need to pay a security deposit by cash or credit card on arrival - this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 360

    Things you'll love

    • Lounger waiter service
    • 3 pools
    • Seafood and steak eateries

    Location

    • Beachfront location
    • Located on The Palm
    • Next to Aquaventure Dubai
    • Close to the metro
    • View Location

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 Outdoor pools

      There is a huge lagoon style with a cascading waterfall and a waterslide to keep the children entertained. There is also another outdoor pool located at the spa.

    • Moana Seafood Restaurant*

      This poolside restaurant combines seafood dishes with Asian inspired flavours, there is also a selection of sushi, sashimi and ceviche at the Raw Bar.

    • Fitness Centre

      The fitness centre at the hotel has a variety of cardio machines, resistance machines and free weights.

    Amazing stay
    29 Mar , 2020 32Audrey6332, 187091
    The hotel is very beautiful, superb rooms (view Palm) A lot of pools, access direct to the beach with a lot of transats Great restaurants (we had full board and we did not regret), food for babies and kids included. The staff is really kind and caring, always asking is everything is ok. Special mention to Gustave who helped us a lot at the pools. We stayed 5 nights but for sure we would have liked to stay more and we will come back
    Amazing
    28 Mar , 2020 julienmonaco, 295424
    The hotel is amazing, really huge with all the facilities needed. There are like 5-6 restaurants, I tried only one, next to the pool but it was excellent. The pool is huge and they have a very large private beach. You are really on holidays there.
    Pool Day
    26 Mar , 2020 Katie A, 187069
    Had a pool day here. it was absolutly lushious. The food and drink was amazing. Such a lovely place to visit and relax. The pool is out of this world. all the staff were very friendly. sunbeds very comfy.
    The staff were INCREDIBLE!
    26 Mar , 2020 charl0ttefreeland, 1897554
    We stayed at the Sofitel this month during the Coronavirus pandemic, while it was unfolding. The hotel made, what was quite a scary and uncertain time, very calm and reassuring, but were very thorough in the measures they took to adhere to the social distancing and Dubai covid 19 regulations. 3 staff in particular, 2 door men Jaua and Kamarn, and Samson who worked around the swimming pool area, were 3 of the loveliest friendliest men I have met. They went over and beyond to speak to us every day, and help in every way they could. My son Michael loved Kamarn and Jaua, and would ask to go down to visit his friends! He is 2! Thankyou so much for making our trip as enjoyable as it could be given the circumstances, you guys were fab.
    Great stay, excellent staff.
    25 Mar , 2020 chopknock, 503822
    Really nice hotel with excellent staff, all very helpful. We had our flight cancelled so had to stay another night. Staff at reception sorted out with little fuss. Had to do it ourselves as Expedia couldn't apparently. Food and drink little on the expensive side, but that is Dubai for you. Had a problem with first room, left feedback and with 30 mins reception contacted us to offer a room change. Only reason I would give for maybe not staying gain was we prefer to be closer to the city.
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    View all  8641  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally