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Reviews
Tripadvisor Traveller RatingBased on 2479 Reviews
Traveller ReviewsRanked #73 of 454 hotels in Florence
Traveller Rating
Excellent
1533
Very Good
679
Average
162
Poor
63
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
lesked44 said...
Unhelpful and unfriendly Reception
Travelled on 09/2024
Called into the hotel this evening after a quick search for the best rooftop bars in Florence . Here for one evening during our honeymoon trip to Italy .
The receptionist was unfriendly , dismissive and unhelpful . She asked if we had a reservation and immediately stated that they were full, I explained that it was our honeymoon and we were only looking for one drink to complete our evening . She was dismissive and...
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Jeff F said...
Fantastic Hotel.
Travelled on 09/2024
What a great hotel. The location is excellent, within walking distance of most attractions. The staff were extremely attentive and booked restaurants for us, arranged a taxi to the airport and allowed an extended check out (without cost). The room was spacious and clean and breakfast was a pleasant experience. Highly recommended,...
lisacS8230BN said...
Absolutely fabulous option for Florence
Travelled on 08/2024
I wholeheartedly recommend this hotel in Florence. I don't know if you could pick a more picturesque locale. This is right on a piazza next to a beautiful church. There's a great gelato place on the corner and you are surrounded by restaurants and shops. You're not more than 15 minutes from most major attractions by foot. There's a laundromat nearby, pharmacies, and you're less than 5 minutes from the train station.
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ccamashow said...
Ok
Travelled on 08/2024
The Hotel Minerva is clean and in a good location, but the service is poor, and the rooms are small- the hotel is costly for what they offer - the initial room allocated was tiny, with a noisy AC and close to a service lift. There is no complimentary water, coffee, or tea, and the bath amenities are cheap with a strong smell of químicals. The hotel advertises sun loungers through the pictures, but there are only a b...
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lu f said...
Great Grand Hotel Minerva
Travelled on 08/2024
My husbund and I chose this hotel for a short staycation (we live in Northern Tuscany) to celebrate our wedding annyversary. We couldn't have made a better choice. We expected spotless cleanliness and great decor and we were fully right in our expectations. We were surprised by the staff's friendliness: attentive but never obtrusive, smiling but respectful. Not easy to say what was the best part of our short stay, b...
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