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Reviews
Tripadvisor Traveller RatingBased on 2173 Reviews
Traveller ReviewsRanked #123 of 448 hotels in Florence
Traveller Rating
Excellent
1093
Very Good
787
Average
202
Poor
54
Terrible
37
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
paul g said...
Fabulous
Travelled on 02/2024
What a fantastic hotel and great location and staff were all very professional and friendly. Stayed here for 2 nights with my wife, would stay here again in a heartbeat. Train station just 5 mins walk and great for local restaurants in the area.
Thank you Rivoli for making our stay special....
alannasmith142016 said...
Beautiful hotel in a perfect location.
Travelled on 12/2023
I can't say enough good things about our stay at Rivoli Boutique Hotel! My husband and I stayed here for five nights in early December. The location is absolutely perfect for exploring Florence: a couple minute walk from the train station, several wonderful restaurants (Il Latini, Trattoria 13 Gobbi, Osteria Pastella, Osteria di Giovanni) bars, shops, grocery store, etc., in the very near vicinity, main sights like t...
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stephu2015 said...
Quite poor for the price
Travelled on 11/2023
We stayed in this hotel and enjoyed except for some important details: no heating in the room (it was even colder in the room than outside), poor maintenance and decoration of the room (nothing to put the briefcase on. We had to put it on the floor, IKEA style closet), the bathroom was quite small.
These details explain our 2 points note although the staff and the situation of the hotel were great.
The hotel needs so...
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TravelSueLR said...
Beautiful Hotel with spa services.
Travelled on 10/2023
Beautiful boutique hotel in the heart of the city. Room was very nice size with large bathroom and a sofa. Breakfast was very good and service was outstanding. Hubby loved the spa service. Our friends had the only room with a small balcony overlooking the street.
Rooms on the front of the hotel face a noisy street with a few bars nearby. Every weekend night was disturbed by loud motorcycles or screaming or yelling b...
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matthewy463 said...
Staff was clueless during an emergency
Travelled on 10/2023
This is a boutique hotel and the little quirks are part of the charm. However, security and preparedness is a basic requirement anytime you have the responsibility of guests on premises.
The hotel lost power and they didnt have emergency backup generators. The fire doors work on electrical magnets so when the power went out the fire doors shut and locked you out of the hallway to get back to your room. All the roo...
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