Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 209 Reviews
Traveller ReviewsRanked #216 of 446 hotels in Florence
Traveller Rating
Excellent
130
Very Good
40
Average
16
Poor
6
Terrible
17
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kris W said...
Not a 5 star hotel
Travelled on 10/2023
This hotel is rated as 5 star but it would be a 3 star hotel trying to be 4. First, The hotel staff were not friendly at all. There is no greeting, no smile. They also forgot to bring our bags to us and we had to go get them ourselves after we awhile! Second, it is really small, smaller than other European hotels we have stayed. The room we stayed had mold in the shower area and possibly on the ceiling. Third, the b...
Read more
Jack S said...
Nice but Would Not Return.
Travelled on 10/2023
The hotel is listed as five star but not up to that standard. It is a beautiful hotel but that is as far as it goes. The shower in our room, as with a lot of European hotels had a half glass enclosure which allowed the tiny bathroom to flood. The hotel location was quiet but pretty far from most of the main Florence attractions. We had to take a taxi or endure a long walk.
On the plus side, the breakfast buffet was w...
Read more
Beth I said...
Wonderful Service
Travelled on 09/2023
Lovely boutique hotel on the river near enough to walk to the Ponte Vecchio and museums. Next door to the police station, so very safe area.
Comfortable rooms with modern bathrooms and amenities.
Wonderful buffet style breakfast served with Alessandra overseeing our needs. She is delightful and very hard working!
Constanza at the front desk greeted us upon arrival, showed us to our room and answered our many questio...
Read more
T30472 said...
Perfect location, great staff, wonderful hotel.
Travelled on 09/2023
We booked this hotel for a new nights in Florence during our honeymoon. We booked a Deluxe River View Room. As we checked in, the front desk person was very helpful and answered all of our questions. The hotel is chic, black, white, and chrome everything. High design. To our surprise, our room had a hot tub on a private terrance overlooking the river.
The bed was firm, which is great because that what we like. The p...
Read more
robertpX9496EY said...
Great spot for couples
Travelled on 07/2023
My wife and I stayed here. Great spot conveniently located near center of town. We liked being able to walk down to the river and the Cuban pop up bar/food truck is awesome. Friendly staff and included breakfast is over the top great. Definitely recommend....