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Reviews
Tripadvisor Traveller RatingBased on 1270 Reviews
Traveller ReviewsRanked #131 of 447 hotels in Florence
Traveller Rating
Excellent
570
Very Good
504
Average
124
Poor
36
Terrible
36
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
SMBGM said...
A such enjoyable stay at Mercure Florence! Really well located!
Travelled on 12/2023
Extremely well located in the city center, you enter in a warm and cosy hotel. I appreciated a lot that it was quiet, really well cleaned and with a lovely staff! The room was spacious, comfortable and the mini bar is included in the price. I also enjoyed the breakfast, particularly the local pastries which are highlighted by the hotel with a sign "local". I find this to be a great initiative! I would like to mention...
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PanagiotisVal said...
An awesome place for vacation or business trip
Travelled on 12/2023
A little gem in the centre of Florence
A warm smiley welcome, a beautiful spotlessly clean room and an awesome breakfast with local ingredients
Front office staff is always there to meet your needs and exceed to my opinion
The one and only place to stay in Florence!!...
Goldyndi K said...
Great experience
Travelled on 11/2023
Arrived late at night and got a huge help from Sonja. Best receptionist ive ever met, extremely friendly with our check in and helped us with reservations at local restaurants. Another shout out to Sonja....
Jester2525 said...
5 - Gold Stars
Travelled on 10/2023
Lets start with the reservation process. I received an email confirmation regarding my upcoming stay. I sent an email to the hotel inquiring where to park my rental car. Much to my delight the hotel returned my email question. The hotels email contained detailed directions about which streets I should take to get to the hotel, and the parking garage/car-park. This was extremely helpful.
Upon check-in, we were gre...
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oceanlake said...
Perfect for a short stay and early morning flight.
Travelled on 10/2023
We were only here for one night but it was the perfect hotel for a day of walking and exploring the city and then grabbing a cab for an early morning flight. Staff was super helpful and attentive and the price was reasonable. Just what we needed....