Vincci Tenerife Golf Hotel

Just returned from a weeks stay at the Vincci with my son and we both really enjoyed it, Our room was clean and spacious with a double and twin bed both had terrific sea views and air con the rooms also over looked the pool area. Towels are free for the pool area and there are loads of sun beds with padded mattress,the pool is very clean and quality water levels are regularly checked , there is a small gym and spa and if you book it’s exclusive to you for the hour, The hotel is a short 15 minute transfer from the airport and there are plenty of bars and restaurants nearby We found the food to be of a high standard varied with loads of choice and selected foods cooked fresh daily (Steak Tuna) Thanks to Toni and Huew for this and excellent theme nights Mexican,Chinese,Spanish and the breakfasts are great with plenty of choice cooked,cereal,cheese/ ham fresh fruit also thanks to the waiters Iria and Elena who worked hard throughout our stay making us feel most welcome. Poolside entertainment was also very good with games and keep fit in the pool area run by Yanira We will be looking to book sometime in the near future (Nigel and my son Dan)

The hotel itself is lovely,the staff are super friendly and helpful and they do a superb job for how understaffed they are. The cleaning staff are always great. However, the cooks and the bar staff really need some training. When eating you have to wait for your drink order to be taken there were some nights where we weren't even be acknowledged because they were run off their feet. The food. For someone who is a vegetarian but also has a slight milk allergy I had the worst time. Nothing was labelled my other half was having to taste everything to make sure I could eat it. The items that were labelled were done incorrectly for example chicken and rice was labelled as just white rice. There were basically no dessert items that didn't have milk in so I rarely got dessert. The food was either extremely overcooked or undercooked and the pancakes were always rock solid. The location is okay there is stuff to do around but if you were there longer than a week you'd certainly be bored. Everything is within a coach journey if you get a chance to book days out then that fills a day. The rooms were mediocre the best thing about them was the fact there was air con. I was expecting a kettle but that could be just a British thing. The bathroom we had would get so steamed up and wouldn't unsteam unless you left the door to the main room and the window in the room open. Unsure why they put a hairdryer and plugs in a bathroom that steams up constantly. Our bathroom also had mould on the ceiling from the steam and our door had a massive crack. The pool was okay, apart from the fact it was freezing cold. But it was also sparkling clean.

Stayed here for 7 nights half board end of June beginning of July 2019. It was our wedding anniversary and they had left a bottle of Cava in our room which was a nice gesture. Check in was a bit too long as there was only one person on the desk when we arrived. On our first night one of the bed legs gave way and they had to move us to a different room for that night, they sort of fixed (bodged) the bed the next morning,but it still collapsed the following day and was only ok after I had bent the leg back again, I had to do this every day for the rest of our stay, as every time the room cleaner moved the bed to make it, the leg bent. The food was in our opinion very good, tasty and a different themed buffet each evening, the wine was also good quality. The only bar in the hotel is very small and closes dead on 11pm or even before some nights. The hotel itself is very tired and needs updating, we would grade it as a 3 star. There is no free wifi anywhere in the hotel only a paid for version. The room attendants do a good job and towels are changed every day. On our last day we asked if we could keep the room on but they said we couldn't, but we could use the shower facilities in the spa before leaving for the airport, they even supplied some towels which was good. We had an enjoyable stay at this hotel, it is in a stunning location right on the seafront with sea views from every room, but we wouldn't choose to stay there again.