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    Aldemar Knossos Royal

    PPPPP Plus

    InHersonissos, Heraklion Area, Greece

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3087 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    A hotel on the beach is always popular – and this one adds plenty of pools to its water scene.

    The Aldemar Knossos Royal spreads its 413 rooms across a village-style layout, with stone pathways weaving through the landscaped gardens. You can upgrade to get a room with a full-on sea view.

    Location-wise, this place edges right onto the beach. And it’s only about 5 minutes’ drive from Hersonissos, with its harbour front bars and clubs.

    • Rooms: 413
    • Buildings: 25
    • Floors: 2
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • On the beach
    • Lots of restaurants
    • Plenty of activities
    • Free Wi-Fi
    • Perfect for your wedding day

    Location

    • Fabulous beachfront location
    • 2km from Hersonissos
    • 25km from Heraklion
    • View Location
    SPECIAL OFFER

    Welcome Offer

    If you've booked a garden view or sea view room you'll be eligible for a welcome gift of water and wine on arrival. If you've booked a Seafront room you'll recieve water, wine and flowers on arrival.

    Honeymoon Offer

    If you're spending your honeymoon with us , you'll receive sparkling wine, fruit and flowers on arrival, a candlelit dinner and a room upgrade, subject to availability. Please advise us at the time of booking to qualify.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. You'll also get one evening meal to the Fontana Amorosa restaurant and one lunch at the Beach restaurant during your stay. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Daytime activity programme

      A variety of activities available including, darts, table tennis, water volleyball, water gym, stretching gymnastics, beach volleyball, french boules, dance lessons and water polo. At night the activity programme has a variety of different international dancing and cabaret shows. Suitable for ages 18 and above.

    • Fontana Amorosa restaurant*

      With the option of al fresco dining. You'll have one evening meal per stay included in your holiday. Reservations are required. Open from 15th May to 15th September, times for the restaurant can change, please see reception. A dress code applies, no T-shirts, shorts or trainers.

    • 2 salt water outdoor pools

      There are two pools to pick from, one has a waterslide. They've got plenty of sunbeds and you can hire pool towels here, too.

    Rooms

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    Fabulous Resort
    08 Jul , 2019 trixiet123
    Just arrived home from a fantastic holiday at the Aldemar Knossos Royal. From start to finish we had an amazing holiday. We couldn't fault any of the staff, they were all very hard working and couldn't do enough to make our holiday special especially George and Orestis at the pool bar what an asset to the hotel they are. The rooms were lovely and spacious and spotlessly clean ( amazing make up mirror in the bathroom ). There was a good variety of food on offer always fresh and hot. Good transport links to other resorts on the island. We will definitely be returning thank you.
    Time for an upgrade
    08 Jul , 2019 SeasonedTraveller986, 186338
    Despite the glossy website the stark tired reality of the surroundings when you arrive is very apparent. 1980s style lobby and conference centre building, antiquated check-in system, dated main restaurant with rust patches on the ceiling that drip onto the table, tired bedrooms that need a deep clean and re-furbish, dark and depressing pool bars...these are definitely not the characteristics of a 5*...or even 4* resort. The whole place from an infrastructure perspective needs some money spent on it to bring it up to date and play competitively (even remain relevant) against the increasing number of contemporary newcomers to the Crete tourism market. I honestly would have given the hotel a lower rating than this if it wasn’t for the friendly, (largely) enthusiastic and polite staff that we met during our family holiday there who kept the whole thing ticking over so professionally. Additionally, The garden areas were immaculate as was the cleanliness of the beach. The hotel management team need to listen and act upon complaints. We complained to the restaurant manager about the dripping rust onto the dining table at the beginning of our holiday. A week later nothing had been done and it was still dripping. Such a simple fix but no action and probably hoping no one else notices it. The management team have struck gold with (95% of) their staff, and it’s now time to take that gold and spend it on a revamp of the hotel facilities.
    Best bar on the complex
    08 Jul , 2019 Joanne B
    I have just come back from a week away with friends. What can I say about the manitari bar. Rula and her trustee sidekick Sergious made our stay memorable. From our first day there to our last nothing was too much trouble for them. Two very genuine and lively people. The Aldemar Royal Knossossos should be be very proud of them.
    Fabulous Resort
    08 Jul , 2019 TippleTrip
    From the start of our holiday to the finish the Aldemar Knossos Royal was absolutely fabulous. To the hotel receptionists, cleaners, bar staff, dining room staff and not forgetting the golf buggie staff (which was needed to transport my dad to and from the recption/dining room and beach as he has mobility problems) we would like to say a big thank you to them all. The friendliness and kindness shown of everybody at the Aldemar Knossos Royal made our stay very special. The rooms were very spacious, clean and comfortable. There was a good variety of food for all nationalities and a good selection for vegetarians too. We went to the old Village of Hersonissos a couple of nights to eat and it was very traditional Greek cuisine which we loved (Sofas). The beach was great and very clean, even though the sea was a bit rough for a couple of days so we couldn't go in as the red flag was up. All in all thank you again for a wonderful time, we will return......
    5* staff
    08 Jul , 2019 Cabwoman1
    I am writing this review whilst staying at the Knossos Royal. Firstly I must say that all the staff, from reception, to room and restaurant are first class. They are all, without exception, cheerful, helpful and efficient - a true credit to the hotel. The room is very comfortable (yes, even the bed!) with all the facilities required. However, in my experience, a 5* hotel would have a pillow menu but there is only a choice between hard or soft polyester), which is slightly disappointing. The food in the restaurant is varied and tasty although I would have preferred a better selection of cheese. Also, because I suffer from a very dry mouth as a result of radiography, more sauces would have been better for me, as would some softer fresh fruit other than bananas . The gardens are immaculate and the beach area kept very clean and tidy. The hotel is in a slightly isolated position as far as public transport is concerned but taxis are readily available and there is always the option of car hire. However, beware as the lanes round the hotel are very narrow! Now back to the beach (direct access from the hotel and sun bed always available!)
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    Things To Do

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    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally