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    Serenity Fun City Resort

    PPPPP Plus

    InHurghada, Egypt

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2534 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    A Disney-castle-style theme park’s only the beginning of what’s on offer at the Serenity Fun City Resort in Hurghada.

    This place tops the charts when it comes to family holidays in Egypt. It dishes up a double helping of fun – there’s a theme park* and a waterpark, plus two huge pools for grown-ups and a splash area for tots.

    There’s a private golden beach, too, and a diving centre where you can slip on flippers for a scuba diving adventure over the Red Sea reefs. What’s more, there are six restaurants, plus a spa for a spot of R&R.

    While you're away, you'll have access to our 24-hour digital service, with a virtual rep.

    • Rooms: 515

    Things you'll love

    • Theme park*
    • Private beach
    • Waterpark

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Onsite waterpark

      The waterpark comes with 26 waterslides, including a family slide, wave slide and a space boat slide. There's a crazy river, too, along with slides just for kids. You'll find the food court here, too, where you can grab a burger or pizza.

    • Luna Park*

      This theme park comes with all the classic funfair rides, like dodgems, a carousel and a junior rollercoaster.

    • Buffet restaurant

      The buffet serves a wide choice of international dishes. You can dine al fresco if you fancy, and there are themed nights, too.

    Rooms

    View all rooms
    Best holiday ever
    25 Mar , 2020 paulcX2804BU, 186332
    Me and my girlfriend went here last week for a nice relaxing vacation with fun. Fair to say we wasn’t disappointed... one of the best holidays I have been on. While we was over there the airports where being closed down due to this covid-19 so middle of the holiday we had to rush to the airport to see if we could get home, but upon coming back to the hotel after being told at the airport to go back. A little unsure and worry we had we where calmed down by what only can I describe as the most helpful caring woman in the hotel called Wendy who is the guest relations in there. I can’t give this woman enough credit and she is a asset to the hotel. All the staff during this period went above and beyond to make sure we had an amazing holiday.. especially the animation team.. fair to say the water park at the back brought out my inner child. Never had so much fun. Food in here is to die for.. never had a bad meal while we where there. There is loads to do we went on a boat with a viewing platform underneath to see the coral. Then the quad biking was out of this world. Safe to say we will definitely be returning.
    Brilliant!
    22 Mar , 2020 tielaha
    Hotel was gorgeous! Very clean and well looked after. The food was delicious and we would 100% return. Whilst we were out there we had the issue of the airport closing down. Heading to the airport to being sent back. As you can imagine we were very stressed, upset and tired at this point but Wendy at guest relations was amazing! She kept the spirits high and informed as much as she could about flights and what would happen next. She even recommended a hotel to visit during the day which had to be our best day there as it had a private beach. She was lovely and we know we’ve made a friend for life. The animation team also did a great job of keeping spirits up getting us involved around the pool activities and talking to us in the evening and getting us up dancing nearly every night! So thank you, Appi, Jo and Alana. You also really made our holiday the best. Mohammed on reception was always smiling and very helpful with any quires we had. We had the best stay! It was a shame everything that unfolded during our time out there but we can still say we would 100% be back next year and that we had a great holiday overall. With many friends made 💓💓
    Recent trip on 2/3/2020
    22 Mar , 2020 Pioneer49880948145
    Dear Staff and Guest, Hope everyone is keeping safe and well at this difficult time. Just like to say that myself and my daughter had a brilliant time at the hotel. Staff could not do enough for us. I would like to thank Mohammed and the cleaning staff who left our room spotless everyday, the supervisors who went out of their way to make our stay as comfortable as possible as we requested a change of room due to noise (which they did immediately, this is obviously depending upon availability, at the time of your stay ). I would especially like to thank a lovely lady called Jo ( who is he guest liaison manager) who went above and beyond by making sure our taxis where booked and helping me look for my paperwork, when I thought I had lost it. Take care everyone From the 2 ladies that stayed in rm 5115
    Pure Bliss
    19 Mar , 2020 woodyandlindsey, 186361
    Arrived just as the coronavirus was taking hold everywhere around the world. Reassured by our rep Ben that all was normal in the hotel, which was confirmed by Jo the Guest Relations Manager. From then on, our holiday has been superb. The staff are professional, polite and courteous which shows good training in their fields, and I haven't noticed anyone complaining about anything other than easy jet cancelling flights. Lesson learned there; always book with a tour operator for a family holiday if you can. Five nights in and all the funfair staff know Jackjack by name, as do half the restaurant staff, so this venue believe in the personal touch too. A big thankyou to Serenity City, especially to Jo, Ben, Wendy and the other guest relations staff. I can highly recommend this place for every type of holiday for all ages and needs.
    A lovely enjoyable experience
    16 Mar , 2020 paulinegD7383IM
    My sister and I experienced a wonderful welcoming week at the Serenity fun city hotel. It was everything we could have wished it to be. the room was spacious and was cleaned really well every day by Mohamad in housekeeping, who provided us with everything we asked for nothing was to much trouble. the service was the same throughout the hotel, everyone was friendly and very helpful. The resterants were all to a very good standard, we tried them all and have no complaints at all. there is plenty to do and always something going on if you want to join in. We were there for R&R so enjoyed some peace and quite. The hospitality staff were second to none, espcially Wendy who made our holiday very special. every hotel should have a Wendy. We definitely will be going back again.
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    View all  2534  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally