TUI MAGIC LIFE Kalawy

this was a last min holiday and what a great choice, great welcome. Staff were absolutely fantastic plenty of staff around but not in your face. everyone was genuinely helpful and exceptionally courteous. Resort was absolutely spotless with an arm of clearers doing their best to keep it immaculate. this resort allows you to chill out and do absolutely nothing or you can "people watch" and participate in many of the activities that the resort offers. the pier is great as you can walk out and see loads of tropical fish without having to snorkel or scuba but that is available if you fancy the experience. This resort was extremely good value for money. looking forward to returning later this year. our Housekeeper was very imaginative with his towel creatures. Swimming pools were spot on. The hotel catered mainly for the large German and Eastern European Guests but that was not a problem as they were all very polite and well behaved. I would highly recommend this resort.

Currently in hotel on lockdown at moment due to fly home friday.just a message to manmagent and staff you are a credit . You are locking after us so well at these difficult times. We will be returning as soon as it possible.

Just returned from two weeks holiday at this lovely holiday hotel. My only regret is we didn't discover it years ago. IMHO it was faultless. For those that have been the hotel is a replica of a Club Med holiday experience. Stunning isolated setting right on a beautiful coral reef. A vast shallow sea lagoon created by the reef for swimming and watersports. Sandy beach, Every sport and activity imaginable with free coaching/instruction. Four pools, two heated, (by March the unheated one was already preferable). The hotel itself is very pretty. Low level "campus" style smothered in beautiful red/pink/purple bougainvillea and bright yellow flowers. We had our own little banana tree!. The sports facilities and activities (all included with instruction) are very good. Tennis courts, soccer pitch, three or four gyms, a spin sycling studio, aqua bikes, windsurgers, paddle boards, kayaks, snorkelling, (Also a prof Scuba dive school there at extra charge). The food is very very good across all meals. masses of variety and good quality. Well presented. A large main restaurant with inside/outside seating - no queuing ever, and four speciality restaurants (one visit to each per week when we were there which was generous). The speciality restaurants were also very good. The fusion one at the beach quite lovely 5 course dinner. All of this supplemented by three snack facilities at the beach pool bars all day. These served freshly made sandwiches, fruit, burgers (actually very good), hot dogs and ships. Crepes at the beach one. Little things they do so well :- - The wine is all surprisingly good! Served by the glass to your table very efficiently. - At breakfast (buffet) again tea and coffee (good!) served by waiters to table - The all day snacks were good quality - The evening entertainment charming and fun. - Nightime full-screen cinema at the beach a couple of times. Clever & fun. - Many evening cabarets and parties accompanied by nibbles, fizz, tequila - Several hotel cats and a lovely old labrador "Ice" the children loved. - EVERY single member of staff lovely, fun and kind. - A "bespoke pasta" station in the restaurant (like you see done for omlettes) - Super service everywhere. No queues. Fresh tablecloths - little things but great - A hundred metre pier to the edge of the coral reef. Stunning snorkelling All the staff were lovely and genuinely friendly, happy, fun which is an indicator of good management. Special mention to Natalie the acrobat /performer from Munich and Jana the human dynamo from Austria who took the Aqua cycling and Spin classes (three times a day!) whose cries of "Alleluia" and "Easy Peasy" (it wasn't) still make us smile. Many of the guests have been going back for years. I now know why. Bravo Tui Magic Life. Faultless.