Tropitel Sahl Hasheesh Hotel

I stayed here with my husband who is Egyptian, we already made the booking but was made to pay another $320 because he was Egyptian for us to stay the week! Health wise for coronavirus was very good, hand sanitiser on every table & temperature checks upon entering the hotel & before every meal time. Because of corona we didn’t have an open buffet we had waiter service, Amr was amazing! Always there to check if you was happy or needed anything else, so so lovely! Some of the waiters were lazy, the food was amazing, especially the Mexican! We didn’t have 1 bad meal the whole time we was there.. Animation when we first arrived didn’t speak to us for 3 day’s, just walked past us without even a good morning, when we joined in a few activities they then said hi! The room was nice & big & housekeeping always kept it clean. When we was leaving the reception was just talking about the money we had to pay for a meal we booked which wasn’t a problem but they didn’t even remember to take the room key from us, it’s was us that remembered & took it back, we didn’t even get a Thankyou or a goodbye as we was leaving which was very rude!! They care about money so much in this hotel & need to put the guests first instead! We still enjoyed the time we had here as the hotel was beautiful just a few things that need to change here.. Thankyou for our stay

Tropitel Sahl Hasheesh is very safe resort . When we decided to spend summer vacation in hurghada, only Tropitel Sahl Hasheesh choice was accepted from us as they are very kindly staff. They are doing every thing for us to be safe and happy. Set menu system for food is perfect due to delicious dishes which they cooked. Special thanks for Mr. Remoun for his kindly style which solve any problem face us. Front office in general are friendly.