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    Isla Mujeres Palace

    PPPPP Plus

    InIsla Mujeres, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1854 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This small-but-perfectly-formed hotel is set on the petite Isla Mujeres. It combines luxury with island life, making it the ideal place for a romantic retreat.

    The Isla Mujeres Palace is edged by sugar-white sand and backed by island greenery. It’s geared-up for a romantic getaway – you’ll be treated to little luxuries, like an in-room hot tub and sunset dinners on the beach.

    This just-for-adults hotel has a peaceful, secluded feel to it. The grounds are freckled with thatched-roofed buildings and palms. Plus, room service runs 24/7 and you’ll have your own liquor dispenser and a minibar for nightcaps and midnight snacks.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 62
    • Floors: 3

    Things you'll love

    • Adults only
    • On a white-sand beach
    • Swim-up bar
    • Complimentary in-room spirits

    Location

    • Beachfront resort
    • 5km from downtown Isla Mujeres
    • 1.5km to Garrafon Natural Reef Park
    • Less than 10km from Cancun
    • 20 minute drive from Playa Norte beach
    • View Location
    SPECIAL OFFER

    Resort credit

    Stay 12 nights or more and receive up to $2500 in-resort credit per room to use towards hotel facilities including special dinners, spa treatments and more. Stay 9-11 nights and receive $2000 credit. Stay 5-8 nights and receive $1500 in credit. Restrictions apply. There is a 16% charge on the amount of credit used during your stay, this is payable in resort by card.

    Honeymoon and Anniversary offer

    Receive a bottle of sparkling wine and a mini cake on arrival, if you're celebrating your anniversary or honeymoon. Proof of marriage required - within 1 year for honeymooners. Just contact us once you've made your booking to claim this offer.

    FOOD & DRINK

    All Inclusive

    Show more Show less
    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      Just a stones throw from the beach, this large pool comes with in-pool loungers and sunbeds hugging its edges. The pool bar serves up drinks and light refreshments throughout the day.

    • Azul restaurant

      Open-air restaurant serving a Continental breakfast, lunch and dinner. It's an international buffet spread for lunch, and a range of Mexican, Asian and Italian dishes for evening meals.

    • Lobby bar

      Serving a Continental breakfast, snacks and a range of hot and cold drinks.

    Rooms

    View all rooms
    Another great stay
    18 Jun , 2020 randshill1, 154954
    From the time we arrived until we left everyone and everything at IM Palace are awesome.Thank you Deiby, Pilar, Pedro, Alejandro, Julian and Christian who always do a fantastic job. Take care and can’t wait to get back!
    Excellent
    11 Jun , 2020 jpasc0e
    Everything was utterly fantastic. Excellent service, friendly people, beautiful beach and pool, delicious food with an abundance of choices. They go out of their way to make sure your needs are met. I cannot wait to go back.
    Relaxing and value for money
    24 May , 2020 Alejandro Alex T, 190735
    Isla Mujeres Palace is a great destination and recommend it for anyone who wishes to get away to a relaxing and picturesque part of the world, it is a slower pace island that can be reached by regular ferries, which runs very smoothly. Food and service is excellent and the staff are very profesional in everything they do.
    Best service ever!!!
    22 May , 2020 karenoca, 1020017
    My wife and I stayed here for our anniversary. It was the best decision ever! All of the hotel personnel treated us like queens and where always there to make sure we had the best experience ever, and we did!!!!
    25th Anniversary
    17 May , 2020 bkinlow22, 30850
    The views are breathtaking and the staff was amazing. Everyone was so friendly and wanted to ensure we had a wonderful trip. The catamaran ride directly to the resort worked out wonderfully for us. The concierge were very helpful planning activities. Can't wait to go go back.
    Show more Show less
    View all  1854  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally