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Reviews
Tripadvisor Traveller RatingBased on 357 Reviews
Traveller ReviewsRanked #592 of 3,743 hotels in Istanbul
Traveller Rating
Excellent
110
Very Good
130
Average
68
Poor
30
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
bkallel said...
Not Staying Anymore
Travelled on 08/2025
My friend and I arrived to your hotel yesterday evening. We also left our car in valet. I've stayed at your hotel many times before and have even recommended your hotel to family and friends. However the following day we went to the front desk to retrieve our car, mind you we lost the valet card, we had pictures of our vehicle and license plates. The front desk manager was very rude to my companion and said he might ...
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M R said...
First Class service at Divan Istanbul City Hotel
Travelled on 09/2024
My stay was from 20-24 of September, room #502. I would like to appreciate for the First Class service following Divan City hoteliers:
From the Front Office: Berkay, Alp, Esra, Gizem (was extremely helpful indeed), Eren, Nilufer hanım, Erdem (trainee).
From the restaurant: Emrecan (always caring), wonderful ladies Seval, Emine, Ebru and others, manager Fatih bey - all were so much friendly over the breakfast.
Fe...
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Peter H said...
September in Istanbul
Travelled on 09/2024
The location is pretty central and has easy access to a main metro station and a very big shopping centre.
The hotel has a nice and friendly bar(with a resident cat). It has a nice sun terrace.
The breakfast buffet is very good with a large selection of hot and cold foods.
We also ate at the restaurant in the evening a few times.
The staff at the hotel are friendly and keen to please.
It is on a very busy main road...
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Hongyan L said...
A hotel where you could lose your life
Travelled on 06/2024
Never come, if you do not wanna to lose your life! I was awakened by the sound of someone violently opening the door on June 27th 2024 .I saw from the peephole that someone in black t-shirt, middle-length hair, intended to broke into my room at around 1120-1130 at night violently on this Thurday night. It happened the same day just after I requested the room cleaning in the morning. Luckily I blocked the door inside,...
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mummyummy d said...
Lovely people
Travelled on 04/2024
The service here is stellar. I am currently staying here with a friend after their surgery and the staff have been so kind, helpful and thoughtful. The room is clean, the tea is lovely- everything is just right....