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Reviews
Tripadvisor Traveller RatingBased on 369 Reviews
Traveller ReviewsRanked #575 of 3,743 hotels in Istanbul
Traveller Rating
Excellent
149
Very Good
124
Average
50
Poor
22
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
187irishkas said...
We love it
Travelled on 04/2025
We stayed here for 7 nights, the room is small by American standards, but it is a European size. At least you can easily walk. A week before, I wrote to the hotel via WhatsApp and asked for a room with two beds, because I was staying with my sister. The front desk responded amazingly. We got a clean room with two beds (the mattresses were comfortable and good). Only one minus, I asked for another pillow and he promis...
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globalvagabondd said...
Avoid
Travelled on 08/2024
I had an awful experience at this hotel. The place was filthy, with dirty rooms and poorly maintained facilities. The staff was incredibly rude and unhelpful, and, to make matters worse, they refused to honor reservations made through Booking.com and demanded extra payment upon arrival, which was completely unacceptable.
The whole situation felt like a scam. I would strongly advise anyone considering this hotel to lo...
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Mirey D said...
Very bad experience
Travelled on 07/2024
cleanless , stuff very rude, breakfast not good quality, towels very old and riped and they don't accept to change it every day, internet very bad,
it's the worst hotel in istanbul i don't recommend it at all
The best thing of this hotel is the location rate 1 of 10 and it's only for the location...
663steve663 said...
WORSE HOTEL EVER! NEVER COME HERE! WORSE RUDE STAFF EVER
Travelled on 05/2024
The WORSE hotel in Instabul . A month beforehand I booked a room for 3 adults. As i will be arriving in turkey from London at 6am Turkey time, They said to me if I want to sleep in the hotel before my check in time then I need to pay 65 euros extra. I said ok and we agreed via email and have screenshot available. I then got another email saying its 75 euros to stay before check in, so randomly they have changed the...
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Muhammed O said...
Scammer, dirty rooms and bad services
Travelled on 10/2023
My experience at Laleli Gonen Hotel in Istanbul was far from satisfactory. We initially booked the hotel based on the promise of free cancellation on the Agoda application, but upon seeing the rooms, we decided to leave. However, the hotel manager insisted that there was no such policy, which left us feeling deceived. The overall service was poor, and the rooms were in an unsatisfactory state of cleanliness. I cannot...
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