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Reviews
Tripadvisor Traveller RatingBased on 1069 Reviews
Traveller ReviewsRanked #318 of 3,743 hotels in Istanbul
Traveller Rating
Excellent
595
Very Good
303
Average
94
Poor
39
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Yasmine B said...
I am sorry I chose this hotel .
Travelled on 11/2025
The rooms cleanliness is a serious disappointment. The carpet is old and stained as were the blankets. The bathroom and room were cleaned only superficially and amenities were not not replaced such as laundry bag or tissue. They have very limited staff for cleaning and service and often fail to respond unless you call the operator ....
Maar A said...
Novotel Karakoy
Travelled on 11/2025
The hotel was great really clean and luxurious, i liked my room so much ( except for the view it was horrible) but the room was really comfy clean quiet and great place to take a rest. Also i liked the breakfast buffet i wish there were more Turkish food there however I really liked the breakfast and the view was insane great way to start your day, the only thing I didnt like about the hotel is the front office staf...
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Paul N said...
Excellent location , great rooms and superb food.
Travelled on 10/2025
First time in Istanbul and this hotel was an excellent choice. Great rooms, quiet, clean and spacious. The breakfast in the roof top restaurant was excellent and the variety on offer was superb. We dined in the Murver Restaurant and would highly recommend as the service and quality of food was first class. Location is spot on to allow you to walk to everywhere (get your steps up) or to catch the tram which is pay wav...
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kristofredei said...
Great stay - scam taxi
Travelled on 11/2025
The hotel is great, with clean and comfortable rooms, friendly staff, a nice little sauna and steam room. The breakfast buffet is delicious and abundant!
Unfortunately the end of my stay left a very bad taste - I asked them to call a taxi for me in order to avoid scams. They did call one, and the driver promptly proceeded to try to scam me at the end of the ride ("can't show you the fare because I already turned the...
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cazzascorp said...
Very enjoyable stay
Travelled on 10/2025
We stayed here for three nights at the end of our holiday in Turkiye and really enjoyed it. The hotel is pleasant and appealing and is very well located right at the Galataport which is very handy for cruises. The hotel is also just a few minutes' walk to the tram stop which will take you to the many and wonderful attractions the fabulous city of Istanbul has to offer.
The hotel staff were friendly and pretty help...
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