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Reviews
Tripadvisor Traveller RatingBased on 33 Reviews
Traveller ReviewsRanked #271 of 2,088 Specialty lodging in Istanbul
Traveller Rating
Excellent
17
Very Good
5
Average
1
Poor
2
Terrible
8
Rating Summary
Location
Rooms
Sleep Quality
Service
Value
Cleanliness
Armin F said...
Restlessness
Travelled on 02/2024
Unfortunately, I had a terrible experience. The dog belonging to an employee, located behind the hotel, disturbed us all by barking constantly. We couldn't sleep. The location, service and interior design of the hotel are really nice. But unfortunately we couldn't sleep because of that dog....
gülçin b said...
Great place in Istanbul
Travelled on 12/2023
Everything was great. Suite Room, breakfast, location and generaly hotel concept. Breakfast lounge has a wonderful view and our room view was also with Galata tower ... Also staff was very helpful . Many many thanks ...
966radkap said...
Recommend for great views and location
Travelled on 10/2023
Stayed there with friends for 3 night. The hotel is in a great location, close to the port and main shopping street. Theres also a petrol station opposite where you can easily get a taxi, unless you want to call Uber. The hotel room was good, with a comfortable bed, security box, hairdryer etc. They changed towels daily. The best was the breakfast room and rooftop bar with amazing views! The spa is nice too, we were...
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Emily C said...
Call your own taxi and do not give staff your phone
Travelled on 10/2023
WARNING: Call your own taxi and do not give staff your phone.
Housekeeping walked in on my boyfriend and I (apparently by mistake at 7am) during an intimate moment.
General manager provided a complimentary stay after a couple hours of back and forth discussion. Farid, one of the concierges, seemed nice and spoke good English. We even tipped him at the end of the stay.
However, we were disappointed at check out. W...
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3bcameraworks said...
Look for an alternative hotel around this area, Root is definitely not recommended
Travelled on 09/2023
We booked 3 rooms for total 5 days and the overall experience is terrible. During our stay at Root Karakoy hotel, we encountered a series of disappointments, with the room check-in process. Despite booking Standard rooms, we were provided with cosy rooms without any prior notification about the unavailability of standard accommodations. This lack of transparency felt like a breach of trust on their part. Moreover, th...
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